1 to 25 of 34 2nd Line Engineer Jobs in the South East

2nd Line IT Engineer (Full Time) – Job Specification Location: Reigate Hours: 37.5 per week Salary: Up to £32,000 Hybrid Working: 2 days remote per week About the Company Our client is a fast-growing technology services provider specialising in managed IT services, cloud solutions, and modern infrastructure support. They are looking for enthusiastic individuals … high-quality customer service. Over the last 5 years, MFK Recruitment has placed 45 IT professionals with this company, and 32 are still thriving there today ! Role Overview The 2nd Line IT Engineer role is focused on supporting, maintaining, and improving IT systems across both on-premise and cloud environments. This position sits within an … experienced engineering team and would suit someone who has worked in an MSP environment with strong 2nd-line capabilities. You’ll be working closely with customers, resolving technical issues, and ensuring systems run efficiently. As a 2nd Line Engineer , you’ll be a key escalation point for junior members of the support More ❯

and delivering projects across Windows Server, networking, desktop and Microsoft Cloud technologies. You’ll be helping to transform a major client, whilst being an integral part of the process. 2nd Line Support Engineer/Outsource Engineer Based in Chichester, West Sussex – full time on site. Start ASAP Working for a leading organisation … Required Skills: - Excellent IT support across 2nd line support - Strong experience of Windows Server, Microsoft 365, networking and desktop support - Good experience of delivering project installs/migrations/deployments - Excellent communication & stakeholder management experience This position would suit an IT Support Analyst/Support Engineer/2nd Line Support Analyst/… 2nd Line Support Engineer/3rd Line Support Engineer/Support Technician, who has strong experience of supporting Windows Server, M365, networking & desktop at a 2nd line support level. This 2nd Line Support Engineer/Outsource Engineer position is looking to More ❯

2nd Line Field Engineer - Managed Services M365, MS-900, Server, Desktop, Networking, Active Directory, Azure, VPN, Firewall, Switch, WAP. My client is a Central London based small but growing and established MSP that have an urgent requirement for a 2nd Line Field Engineer. As 2nd Line Field Engineer you will be driven by outstanding levels of customer service, with a real strength in client communication. As 2nd Line field Engineer you will have a broad range of technical skills across technology such as M365, Server, Desktop, Networking, Active Directory, Azure, VPN, Firewall, Switch, WAP. and a natural flair and troubleshooting ability. … field based role covering clients in and around London and outskirts with the possibility of the odd trip to a client in Geneva, so it is essential that this 2nd line field engineer is flexible and willing to travel as required. My client is a small yet growing company and as such has a pretty More ❯

2nd Line Support Tonbridge Up to £35k Hours: Monday – Friday, 8:30am – 5:30pm (with overtime paid for additional project work) Do you enjoy solving technical challenges and supporting people with their IT? Are you ready to take that next step in your career in 2nd Line Support? Would you like to work in … with a well-established IT Managed Service Provider that continues to grow steadily, bringing on new customers and expanding their service desk team. They are looking for an experienced 2nd Line Support Engineer to join their team. What you will be doing Providing 2nd Line remote and onsite support to a wide … re looking for Ideally, experience working in an MSP or IT service environment A confident communicator with excellent customer service skills Strong troubleshooting and problem-solving ability Experience at 2nd Line level with most of the following: Microsoft 365, SharePoint, MS Desktop (Windows 7–11), MS Server (2012–2019) Hyper-V, VMware, Azure Networking (Switches, Routers, Firewalls More ❯

WSR are looking for a hybrid 2nd Line IT Support Engineer to join the team of our esteemed client based in Central London. Reporting to : IT Manager Location: Client Site (Face-to-Face Support) - London (rotating 1 week in office, 1 week remote working) Salary: £42K + Personal development opportunities, Pension, Staff Treats, Annual bonus … go-to problem solver when tech hits a snag? Do you thrive in fast-paced environments where no two days are the same? We're looking for an experienced 2nd Line IT Support Engineer to deliver exceptional Tier 1 and Tier 2 support directly to our clients. 2nd Line IT Support Engineer … problems Installing, repairing and configuring hardware, software and peripherals Maintaining and modifying networking equipment and systems Researching new technologies and recommending enhancements Supporting IT projects—from design to implementation 2nd Line IT Support Engineer Qualifications, Experience and Attributes: You’re confident, client-focused and technically sharp, with: Strong hands-on experience with Windows 10 and More ❯

Role: 2nd Line Engineer Location: Southampton (Hybrid) Salary: £32,000 - £37,000 Cutting-Edge FinTech | Cloud-Driven Environment | Huge Career Growth Potential Were working with one of Southamptons most innovative FinTech firms , a market leader using AI, cloud, and automation to reshape how financial technology operates. Theyre now looking for a talented 2nd Line Engineer to join their growing technical team and be part of a company that blends cutting-edge tech with an incredible culture of growth. In this role … youll handle escalated support tickets, work closely with senior engineers on projects, and gain hands-on experience across Microsoft 365, Azure, virtualisation, and networking . Whether youre an experienced 2nd Line Engineer looking for a step into infrastructure or an ambitious 1st Line Technician ready to level up this is a genuine opportunity More ❯

2nd Line Service Desk Engineer (Education Sector) Location: Reigate Salary: Up to £30,000 per annum Employment Type: Full-time About the Role We are seeking a skilled and proactive 2nd Line Service Desk Engineer with strong experience supporting users in educational environments whether in a school, college, university, or … have proven experience working within an MSP (Managed Service Provider) and be confident handling escalations, troubleshooting complex issues, and delivering excellent customer service. You will be responsible for providing 2nd line technical support to staff and students, managing tickets within SLAs, and assisting with the maintenance, configuration, and improvement of IT infrastructure across multiple educational sites. Key … Responsibilities Provide 2nd line technical support for hardware, software, and network issues. Resolve escalated tickets from 1st line engineers within defined SLAs. Support and maintain key technologies used within education settings. Manage Active Directory users, groups, permissions, and GPOs. Install, configure, and troubleshoot end-user devices, peripherals, and classroom technology. Maintain and support Office More ❯

2nd Line IT Support Engineer | Ringwood (BH24) | £32k–£35k | Office-Based Join one of the UK's fastest-growing Managed Service Providers and take your IT career to the next level! If you're a sharp-thinking problem solver who loves variety, teamwork, and delivering great customer service, this is the role for you. At … the IT environments of businesses across the UK. Expect high-quality tools, a supportive culture, and challenges that genuinely stretch your skills. What You'll Be Doing: As a 2nd Line IT Support Engineer , you'll be right at the heart of our Service Team, taking ownership of technical issues and ensuring our clients get … fast, clear, and effective support. You will: Diagnose and resolve 2nd line issues via remote support Work with clients to fully understand and recreate problems Escalate complex issues to 3rd line colleagues when needed Monitor open tickets and drive them through to resolution Support a wide variety of clients, infrastructures, and technologies Occasionally visit customer More ❯

Job Title: 1st Line/2nd Line IT Support Engineer (6-month FTC) Location: West Sussex (office-based with some flexibility) Salary: £32,000–£35,000 pro-rata Fixed-Term Contract: 6-month fixed-term, with a strong possibility of becoming permanent The Opportunity We're looking for a 1st Line/2nd Line IT Support Engineer to join a small, busy team and keep day-to-day IT running smoothly. This is a practical, hands-on role with real variety. Tasks include supporting users, managing kit, and helping set up temporary site offices through the year. If you like being the person who … enjoy this. There's also genuine scope for this to become a longer-term role for the right person. The Role You'll cover a blend of 1st/2nd line support and on-site IT operations, working independently day to day and escalating when needed. Key responsibilities include: Handling daily support tickets across hardware, software and More ❯

2nd Line Support Guildford (on-site) £32k to £36k DOE DXP Talent is hiring for a 2nd Line Support Engineer with strong Intune experience and exceptional customer service and communication skills to join our Educational partner in Guildford - they can move very quickly to secure the right person. Our client are unique … within their space and need someone with strong Intune experience to join their IT Team to support Devices used by staff and students. As well as having typical 2nd Line experience across the Microsoft tech stack - Windows 11, Active Directory, O365, Local Network and Hardware support, you'll more than know your way around Intune and be … based on-site in Guildford but there will be requirements to visit other locations on a monthly basis (2-4 visits a month). Essential experience: - IT Support to 2nd Line level - Windows 11 - O365 (AD, Entra, Exchange, OneDrive) - Intune (Managing and maintaining software deployment, policies, licensing, access management) Bonus Experience: - Networking and running patch cables Given More ❯

1st/2nd Line Support Engineer, 3-Month Contract, Outside IR35, circa £200/day, Guildford (onsite) We’re hiring a hands-on 1st/2nd Line Support Engineer to support a 200-user corporate environment and help deliver a new office tech setup. You’ll handle day-to-day … to projects including Cyber Essentials and Intune. This is a fast-moving, onsite role with some travel between sites (car preferable). What you’ll do Provide 1st/2nd line support across a 200-user Microsoft environment (tickets, deskside, remote) Support Windows 10/11, M365/O365, Teams, printers/AV, laptops/desktops, mobile … DNS/DHCP/VLANs) and Wi-Fi support Maintain docs, asset lists, and knowledge base; drive ticket SLAs and great customer service You’ll bring Proven 1st/2nd line support experience in a corporate/MS environment Strong Windows 10/11, M365/O365, Teams, AD/Azure AD; Intune/Endpoint (nice to More ❯

2nd Line Cloud Network Engineer +Permanent opportunity +DV cleared role - must be elligible - Sole British nationals only due to nature of the project +On site in Basingstoke + 40,000 - 45,000 plus 10% DV allowance We are looking for a 2nd Line Cloud Network Engineer to join a small … dynamic team of 2nd and 3rd Line engineers. Your role will involve carrying out planned activities via a Change Management Process, monitoring the system using Event Management tooling and responding to incidents via the Incident Process including triage of incidents and escalation via the Service Management Team. Examples of tasks: Responding to escalations from 1st Line … Network Authentication (e.g. Cisco ISE) Event Management Tooling (e.g. SolarWinds) ITSM Tooling & Processes Cloud Administration (e.g. Broadcom: vCenter - Use of, not Administration) If you'd like to discuss this 2nd line cloud network engineer role in more detail, please send your updated CV to (url removed) and I will get in touch. More ❯

Role: 2nd Line Engineer Location: Southampton (Hybrid) Salary: £32,000 - £36,000 Cutting-Edge MSP | Cloud-First Environment | Fast Progression to 3rd Line & Infrastructure Were working with one of Southamptons most forward-thinking MSPs , known for their technical excellence, innovation, and investment in people. Theyre now looking for a 2nd Line Engineer to join their talented team and become part of a company that builds careers not just jobs. Youll be supporting a wide range of clients, technologies, and projects, with direct exposure to Microsoft 365, Azure, Intune, networking, and virtualisation . From day one, youll be surrounded by senior engineers who will help you develop toward … 3rd Line, Infrastructure, or Cloud roles through hands-on project work, mentoring, and structured certifications. This is the perfect opportunity for a driven, technically curious engineer who wants to level up fast in a company where your growth actually matters . Required Skills: Strong experience with Windows Server, Microsoft 365 & Active Directory Knowledge of networking fundamentals More ❯

Role - 2nd Line IT Engineer + Projects Location - Horsham, West Sussex Industry - Managed Service Provider (MSP) Employment Type - Full-time We're representing an MSP in the south looking for an experienced and proactive 2nd Line IT Engineer to join their MSP team. Their ideal candidate will provide high-quality … thrives in a dynamic, multi-client environment and enjoys balancing day-to-day support with hands-on project work. The key responsibilities you will in this role are.. Provide 2nd line technical support via phone, remote tools, and onsite visits. Troubleshoot and resolve escalated incidents, ensuring timely and effective solutions. Support and implement IT infrastructure projects, including … migrations, upgrades, and deployments. Maintain and monitor client systems, networks, and security environments. Document technical issues, fixes, and project progress in line with internal processes. Collaborate with 1st and 3rd line engineers to ensure seamless service delivery. Contribute to continuous improvement and client satisfaction initiatives. Requirements from you need to be the following: 2+ years' experience More ❯

2nd Line Project Engineer MSP Environment Horsham £35,000 We're looking for a skilled 2nd Line Project Engineer to join our client's growing Managed Service Provider team in Horsham. In this role, you'll support and deliver technical projects for a wide range of clients, ensuring smooth implementation … and high-quality service. Key Responsibilities: Deliver and support IT infrastructure projects (Microsoft 365, Azure, networking, servers). Provide 2nd line technical support and escalation assistance. Work closely with clients to gather requirements and implement solutions. Maintain documentation and contribute to service improvements. About You: Strong experience in an MSP environment. Confident with Windows Server, Azure, M365. … Heavy networking, and virtualization (VMware/Hyper-V). Excellent problem-solving and communication skills. Full UK driving licence. If you're a proactive engineer who thrives in a fast-paced MSP setting, we'd love to hear from you. Apply now to join a supportive, forward-thinking technical team in Horsham. More ❯

1st/2nd Line IT Support Engineer Horsham - £30,000 An established and forward-thinking IT services provider based in Horsham is looking for a talented 1st/2nd Line IT Support Engineer to join their growing technical team. This is a great opportunity for someone who s passionate about … providing hands-on technical support to a wide range of clients, resolving IT issues quickly and professionally while ensuring a great customer experience. The position covers both 1st and 2nd line responsibilities, offering plenty of scope to learn and progress. Key Responsibilities: Respond to helpdesk tickets and troubleshoot hardware, software, and network issues Support Windows environments, Microsoft … systems and equipment Escalate complex issues to senior engineers where needed Deliver a high standard of service and communication to all users About You: Experience in a 1st or 2nd Line IT Support role Strong knowledge of Microsoft 365, Windows 10/11, Active Directory, and basic networking Excellent problem-solving and communication skills A proactive, customer More ❯

1st/2nd Line IT Support Engineer – Horsham - £30,000 An established and forward-thinking IT services provider based in Horsham is looking for a talented 1st/2nd Line IT Support Engineer to join their growing technical team. This is a great opportunity for someone who’s passionate about … providing hands-on technical support to a wide range of clients, resolving IT issues quickly and professionally while ensuring a great customer experience. The position covers both 1st and 2nd line responsibilities, offering plenty of scope to learn and progress. Key Responsibilities: Respond to helpdesk tickets and troubleshoot hardware, software, and network issues Support Windows environments, Microsoft … systems and equipment Escalate complex issues to senior engineers where needed Deliver a high standard of service and communication to all users About You: Experience in a 1st or 2nd Line IT Support role Strong knowledge of Microsoft 365, Windows 10/11, Active Directory, and basic networking Excellent problem-solving and communication skills A proactive, customer More ❯

1st/2nd Line IT Support Engineer – Horsham - £30,000 An established and forward-thinking IT services provider based in Horsham is looking for a talented 1st/2nd Line IT Support Engineer to join their growing technical team. This is a great opportunity for someone who's passionate about … providing hands-on technical support to a wide range of clients, resolving IT issues quickly and professionally while ensuring a great customer experience. The position covers both 1st and 2nd line responsibilities, offering plenty of scope to learn and progress. Key Responsibilities: Respond to helpdesk tickets and troubleshoot hardware, software, and network issues Support Windows environments, Microsoft … systems and equipment Escalate complex issues to senior engineers where needed Deliver a high standard of service and communication to all users About You: Experience in a 1st or 2nd Line IT Support role Strong knowledge of Microsoft 365, Windows 10/11, Active Directory, and basic networking Excellent problem-solving and communication skills A proactive, customer More ❯

2nd Line IT Engineer – Remote (MSP Environment, Occasional Travel) Location: Fully Remote (occasional travel to client sites across London, Surrey & Hampshire) Type: Full-time, Permanent Salary: Competitive + Benefits The Opportunity Join a long-established Managed Service Provider with over two decades of experience delivering top-tier IT support, cloud solutions, and infrastructure services across … the UK. We’re looking for a 2nd Line IT Engineer who thrives on technical challenges, enjoys solving problems, and takes pride in providing exceptional customer service. You’ll act as an escalation point for 1st and 2nd line issues, tackle a variety of on-prem and cloud-based environments, and contribute More ❯

2nd Line Project Engineer MSP Environment Horsham £35,000 We're looking for a skilled 2nd Line Project Engineer to join our client's growing Managed Service Provider team in Horsham. In this role, you'll support and deliver technical projects for a wide range of clients, ensuring smooth implementation More ❯

Role - 2nd Line IT Engineer + Projects Location - Horsham, West Sussex Industry - Managed Service Provider (MSP) Employment Type - Full-time We're representing an MSP in the south looking for an experienced and proactive 2nd Line IT Engineer to join their MSP team click apply for full job details More ❯

Role: 2nd Line Engineer Location: Whiteley (Hybrid) Salary: £35,000 - £40,000 Leading MSP | Hybrid Working | Multiple Roles Available | Cloud & Project Exposure Were working with a fast-growing MSP based in Portsmouth , known for delivering outstanding IT support, infrastructure, and cloud solutions to a wide range of clients. As part of their ongoing expansion, theyre … hiring multiple 2nd Line Engineers to join their high-performing technical team. This is a hybrid role , offering a blend of remote flexibility and collaboration in a modern, team-driven environment. Youll take ownership of escalations, work across diverse client infrastructures, and gain hands-on experience with Microsoft 365, Azure, virtualisation, and networking all while progressing toward … 3rd Line, projects, or cloud-focused roles . If youre looking for an MSP that values technical excellence, career growth, and genuine work-life balance this is the one. Required Skills: Proven experience supporting Windows Server, Microsoft 365 & Active Directory Solid understanding of networking fundamentals DNS, DHCP, VPNs, firewalls Exposure to virtualisation (Hyper-V/VMware) Excellent troubleshooting More ❯

2nd Line Service Desk Engineer (Education Sector) Location: Reigate Salary: Up to £30,000 per annum Employment Type: Full-time About the Role We are seeking a skilled and proactive 2nd Line Service Desk Engineer with strong experience supporting users in educational environments whether in a school, college, university, or More ❯

make the next step in your IT career? Do you have the enthusiasm, attitude, and energy for offering a first-class service? We have an exciting opportunity for a 2nd Line Support Technician to join our Redhill based Client who are an industry-leading Managed Service Provider. Our client is experiencing substantial growth and is looking to … to contribute to their continued success and growth. If you're ready to advance your career with a forward-thinking company, we want to hear from you. Job Title: 2nd Line Support Technician Salary: £35,000 - £40,000 Location: Redhill (own transport essential due to location) Benefits: - 22 days annual leave, rising to 25 (accruing a day … Frequent team social events Are you ready for an uplifting and career forging challenge? Then lets get down to the nitty gritty... Day-to-Day Responsibilities Act as a 2nd line point of contact for phone calls, emails and tickets from customers regarding IT issues, incidents and requests. Maintain a high degree of customer service and take More ❯

Position: 2nd Line Engineer Location: Oxfordshire - Hybrid Salary: £30k-35k Benefits 25+ Days Holiday and rising (plus bank holidays) Flexible working (WFH incentives) Bupa Cash Plan Electric Vehicle Scheme Cycle Scheme Discounted Gym Membership Paid Charity Day Car Parking Primary Purpose The Tier 2 team are tasked with supporting, investigating, and resolving our MSP client … of 3 years' IT experience in a corporate or services environment Driving license and own transport Ability to obtain DBS certificate Desirable: Sophos Central/XG Firewall Certifications (Engineer or Architect) Microsoft MS-102, MD-102, MS-700, AZ-900 Certifications Apple Certified Support Certifications Comptia A+ Wireless management - Ubiquiti, Meraki, etc... Group policy/Intune policy management More ❯