1st/2nd Line Support Engineer
- Hiring Organisation
- Tilo Consulting
- Location
- Bristol, City of Bristol, United Kingdom
- Employment Type
- Permanent
- Salary
- £28000 - £32000/annum Excellent Benefits
1st / 2nd Line IT Support Engineer Salary - £28,000 - £32,000 Location - UK-wide 100% remote working (must be a UK resident) An industry leading software house is looking for a 1st / 2nd Line … senior engineers Clearly explaining issues and potential solutions to customers in a professional and approachable manner Escalating complex or unresolved cases to Level 2 / Level 3 support with well-documented findings Maintaining accurate case notes in the support ticketing system Assisting with testing ...