2 of 2 1st/2nd Line Support Jobs in the South West

IT Support Technician (1st & 2nd Line Support) Location: Bournemouth Salary: £25,000 -£33,000 (DOE) Hours: 40 hours a week working in the office. We are working with a growing IT company currently evolving into a Managed Service Provider (MSP), and they're looking to welcome a proactive and solutions … focused IT Support Technician to their team. This is an exciting opportunity to play a key role in supporting both the technical operations and the ongoing growth of the business. As an IT Support Technician, you'll be providing both 1st and 2nd line support to a wide … industries. You'll gain hands-on experience with diverse technologies and contribute to a fast-paced, client-focused environment that values innovation and teamwork. Responsibilities of the IT Support Technician: Deliver responsive and effective 1st & 2nd line technical support to clients. Troubleshoot and resolve issues involving Microsoft 365, SharePoint, and More ❯

Role: 1st / 2nd Line Support Engineer Location: Swindon + Field-Based (Local to Swindon) Salary: £26,000 £28,000 A proactive IT Technician is required to deliver first- and second-line technical support across a group of Swindon-based clients. This field-based role involves maintaining … mindset. The successful candidate for this role must hold a full UK driving licence and have access to own vehicle. Key Responsibilities Provide onsite support for hardware / software issues (PCs, laptops, iPads, printers, AV, networking). Administer and maintain user accounts, devices, and system configurations. Support Office 365 tools including Teams, SharePoint, OneDrive, and … accurate records via an IT Helpdesk system. Liaise with third-party vendors and escalate issues where necessary. Conduct routine system checks, updates, antivirus monitoring, and documentation. Assist with onboarding / offboarding of users and devices. Travel regularly between school sites. Skills & Experience 2+ years' experience in IT support (Windows 10 / 11, macOS, basic networking). More ❯