1st Line IT Engineer
- Hiring Organisation
- Solus Accident Repair Centres
- Location
- Stansted, Birchanger, Essex, United Kingdom
- Employment Type
- Permanent
- Salary
- £26000 - £32000/annum
excited to offer you the opportunity to join our expanding Technology Business Unit asaLevel1IT Engineer. What You'll Be Doing As a 1st line support agent, you need to collect sufficient information about a customer's issue. If you cannot solve a problem, you pass along … ticket to the 2nd line support, who handles time-consuming and technical issues arising from the first support. Usually, first line support receives queries from our internal people and external companies where we provide Evolve. Responsibilities As our Solus IT Engineer you will ...