Junior/Trainee HelpDeskFirstLine Technical Support Analyst/Service Desk Engineer IS THIS YOU? Do you have great customer service and communication skills? Do you have an interest in technology and want to develop a career in IT? If … Please ensure all gaps in your CV are accounted for. JOB OVERVIEW We have a fantastic new job opportunity for a Junior/Trainee HelpDeskFirstLine Technical Support Analyst/Service Desk Engineer who has an interest in developing an … IT career with excellent customer service and communication skills. The Service Desk team works with Partner teams to deliver IT services for approximately 14,000 users across multiple locations throughout the UK. Once trained, working as the Junior/Trainee HelpDeskFirstLinemore »
FirstLine IT HelpdeskAnalyst, £22,000 - £24,500, Romsey, Hampshire A local IT support and services provider, providing first class IT support, infrastructure and networking services and support to South Coast companies require a FirstLine IT Helpdesk support analyst … go for a lunchtime walk. There is professional development with certifications, training and more technical career development. The job is for a customer service desk technician to efficiently resolve support issues and oversee escalations with support from the IT Helpdesk Manager, ensuring minimal disruption to their clients and maintaining more »
or candidates from a Managed Services Background but will consider other candidates who have a customer focused attitude. As part of the dedicated Services Desk, the 1stLine Support HelpdeskAnalyst will work closely with the team supporting and helping clients succeed through technology. As … firstline support, you will be the first point of contact, providing exceptional telephone and remote support and if necessary an onsite response.. Due to the fast pace of a 1stline team, we require 1stline engineers to work from the … core technologies - Microsoft 365, SharePoint, MS Desktop (Windows 10), Switches, Routers, Firewalls (WatchGuard), DHCP, DNS, MS Office (2010/365), Antivirus, Printers & Active Directory · First point of contact for support calls · Installation work of *core technologies - Microsoft 365, SharePoint, MS Desktop (Windows 11), Switches, Routers, Firewalls (WatchGuard), DHCP, DNS more »