Tilbury, Essex, Tilbury Juxta Clare, United Kingdom
Office Angels
Job Title: Temporary HelpDeskSupport Assistant (1stLine) Location: Tilbury | Valid driving license and access to a car. Duration: 3 to 6 months Hours: 9am to 5pm Hourly Rate: £14.00 Job Description: We are seeking a dedicated and skilled HelpDesk … a proactive individual with excellent problem-solving skills and the ability to provide top-notch support to our clients. Key Responsibilities: Provide first-line technical support to clients via phone, email, and in-person. Troubleshoot and resolve hardware and software issues. Assist with … of support requests and resolutions. Collaborate with other IT team members to ensure seamless service delivery. Required Qualifications: Proven experience in a HelpDesk or IT support role. Strong knowledge of computer systems, software, and hardware. Excellent communication and interpersonal skills. Ability to work More ❯
1stLineSupport Analyst Location: High Wycombe HP11 1JU (Hybrid) Department: Helpdesk Sharp IT Services is seeking a 1stLineSupport Analyst to join our helpdesk team. This role involves providing IT support to a diverse client base, managing support tickets efficiently, and ensuring excellent service delivery to maintain client satisfaction and retention. Key Responsibilities Own, update, and progress support tickets, ensuring clients receive timely updates Meet Key Performance Indicators to maintain high service standards Develop technical proficiency through continuous learning Prioritise and organise daily tasks … Monitoring and Management tools Benefits 26 days holiday plus bank holidays Private healthcare, life insurance, dental, and critical illness cover O2 discounts Study support Discounted gym membership This is an excellent opportunity for someone looking to develop their IT skills in a supportive and professional environment. Apply now More ❯
1stLineSupport Analyst Location: High Wycombe HP11 1JU (Hybrid) Department: Helpdesk Sharp IT Services is seeking a 1stLineSupport Analyst to join our helpdesk team. This role involves providing IT support to a diverse client base, managing support tickets efficiently, and ensuring excellent service delivery to maintain client satisfaction and retention. Key Responsibilities Own, update, and progress support tickets, ensuring clients receive timely updates Meet Key Performance Indicators to maintain high service standards Develop technical proficiency through continuous learning Prioritise and organise daily tasks … Monitoring and Management tools Benefits 26 days holiday plus bank holidays Private healthcare, life insurance, dental, and critical illness cover O2 discounts Study support Discounted gym membership This is an excellent opportunity for someone looking to develop their IT skills in a supportive and professional environment. Apply now More ❯
