Looking to build a career in IT support? This is a great opportunity to join a leading Bio-tech organisation to provide HelpDesksupport with Microsoft products and hardware. If you have some strong IT skills and you are willing to learn this could be a great move for you. Leading Bio tech … organisation based near Ely. This rolewill be office based. As HelpDesk you will be responding to hardware and software problems related but not limited to: Email, MS Teams, and other MS Office Products Printers Imaging New Computers Desktop phones Identify potential cyber security issues Drive mapping Changing Passwords Desk Setup for IT equipment If you have … base of good IT skills and you are looking to learn and develop your skills this would be a great role for you. £26,000 to £32,000 EA First Ltd are acting as an Employment Agency for this permanent vacancy. More ❯
client focused 1stLineSupport Engineer to join a small but well-established IT Solutions company. Working within a dedicated team you will be the first point of contact, providing 1stline technical support for their business clients. The role is based at their offices near to Sutton in Surrey/… support levels. Set up and configure new user accounts, devices and applications; in addition to maintaining and updating IT documentation and databases. You will need to demonstrate first class Customer Service skills, building and maintaining strong relationships with clients and be comfortable working to agreed SLAs as well as the following: Previous helpdesk experience delivering 1st/… 2nd line support. Confident with Microsoft Office 365, Windows OS and basic networking Proficiency with a service desk tool e.g. ServiceNow is desirable Excellent communication skills and ability to work with people at all levels. Ability to prioritise tasks and with good time management skills Hold a Driving licence with own transport This is a great opportunity More ❯
client focused 1stLineSupport Engineer to join a small but well-established IT Solutions company. Working within a dedicated team you will be the first point of contact, providing 1stline technical support for their business clients. The role is based at their offices near to Sutton in Surrey/… support levels. Set up and configure new user accounts, devices and applications; in addition to maintaining and updating IT documentation and databases. You will need to demonstrate first class Customer Service skills, building and maintaining strong relationships with clients and be comfortable working to agreed SLAs as well as the following: Previous helpdesk experience delivering 1st/… 2nd line support. Confident with Microsoft Office 365, Windows OS and basic networking Proficiency with a service desk tool e.g. ServiceNow is desirable Excellent communication skills and ability to work with people at all levels. Ability to prioritise tasks and with good time management skills Hold a Driving licence with own transport This is a great opportunity More ❯
