6 of 6 First Line Help Desk Support Jobs in London

View these similar available jobs instead: Date Added: 14 Jun 2025 IT Helpdesk Desktop Support Analyst Job DescriptionHelp Desk – Desktop Support AnalystLocation: London (occasional travel required)Competitive Salary + Comprehensive BenefitsWe're currently working with a prestigious global investment and advisory firm to find an … experienced Help Desk – Desktop Support Analyst I for their... Job DescriptionHelp Desk – Desktop Support AnalystLocation: London (occasional travel required)Competitive Salary + Comprehensive BenefitsWe're currently working with a prestigious global investment and advisory firm to find an experienced Help Desk – Desktop Support Analyst I for their... Job DescriptionHelp Desk – Desktop Support AnalystLocation: London (occasional travel required)Competitive Salary + Comprehensive BenefitsWe're currently working with a prestigious global investment and advisory firm to find an experienced Help Desk – Desktop Support More ❯

Job Title – 1st Line Helpdesk Support Agent Department/Sector – Travel Job Location – London Salary – £25k – £27k Our client has a great opportunity for an experienced First Line Support Analyst/Helpdesk Engineer to join a small team in London. In … different locations throughout the UK. Being the front line support means that you will be responsible for delivering a first-class service. As a First Line Support Analyst/Helpdesk Engineer, you will be responsible for providing phone, remote, and … home) Occasional out of hours work (paid overtime) Key Skills/Experience Needed: Good experience supporting PCs, Laptops, and Macs – this is essential Solid first line support experience over the phone, remotely, as well as at the desk side Building/maintaining PC, laptop More ❯

Technologies: 1st line 1st line support Help … Desk Engineer MS Office 2016 MS Office 365 Network TCP DCHP DNS VPN Routers and Switches Endeavour Recruitment is recruiting for a 1st Line Helpdesk Support Engineer for one of our clients based north of Portsmouth, Hampshire. The Helpdesk is responsible for supporting and maintaining … and efficiently in-line with SLAs, which includes a broad range of queries Overview To provide 1st line (helpdesk) technical support to external customers, assisting them with hardware and software problems via phone, email or onsite. Duties and Responsibilities Provide technical support More ❯

First Line Support Engineer - Hybrid What’s this role about? As a 1st line engineer, you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. Using your analytical skills to efficiently problem solve within our fast … work with your team to provide market-leading technical support. MSP experience would be a bonus; if not, an IT Helpdesk/remote support background is a big plus. Strong communication skills are a must. What will I get up to day to day? You will be responsible … for delivering 1st line IT support services to the customer base of our MSP partners while escalating issues requiring more senior resources to a suitable engineer. Your Everyday Focus Will Include Troubleshooting a range of technical issues experienced by our clients, including the following technologies: Windows More ❯

Support Engineer to join a small but well-established IT Solutions company. Working within a dedicated team you will be the first point of contact, providing 1st line technical support for their business clients. The role is based at their offices near … up and configure new user accounts, devices and applications; in addition to maintaining and updating IT documentation and databases. You will need to demonstrate first class Customer Service skills, building and maintaining strong relationships with clients and be comfortable working to agreed SLAs as well as the following: Previous … helpdesk experience delivering 1st/2nd line support. Confident with Microsoft Office 365, Windows OS and basic networking Proficiency with a service desk tool e.g. ServiceNow is desirable Excellent communication skills and ability to work with people at all levels. Ability to prioritise tasks and with good More ❯

Support Engineer to join a small but well-established IT Solutions company. Working within a dedicated team you will be the first point of contact, providing 1st line technical support for their business clients. The role is based at their offices near … up and configure new user accounts, devices and applications; in addition to maintaining and updating IT documentation and databases. You will need to demonstrate first class Customer Service skills, building and maintaining strong relationships with clients and be comfortable working to agreed SLAs as well as the following: Previous … helpdesk experience delivering 1st/2nd line support. Confident with Microsoft Office 365, Windows OS and basic networking Proficiency with a service desk tool e.g. ServiceNow is desirable Excellent communication skills and ability to work with people at all levels. Ability to prioritise tasks and with good More ❯