ServiceDeskAnalyst/1stLine Support/Support Engineer with Nppv3 clearance required. This is a ServiceDeskAnalyst/1stLine Support/Support Engineer contract role for an initial 5-month period which will see you manning a tech … upgrade project for a Lenovo laptop suite. Nppv3 or Nppv2 clearance is essential and you will not be considered without it. You will need to be proficient at 1st and 2nd line support and have good face to face communication skills. Good experience as a ServiceDeskAnalyst/1st … and you must be happy being on-site in either Basingstoke or Portsmouth full time. To apply for this ServiceDeskAnalyst/1stLine Support/Support Engineer role, send your CV to Rob Goffin at IT Recruitment Solutions now! ServiceDeskAnalyst/ More ❯
Are you tech savvy and customer focused? Do you have good customer service and problem-solving ability? Want to work for a vibrant, market leading software company? If you are looking for a new challenge with a good progression pathway, please apply today and we'll be in touch! My Client are recruiting a servicedeskanalyst to help their customers having technical difficulties with their HR software. You must be tech savvy and able to troubleshoot, whilst remaining customer focused. Their clients are at the heart of the business, they want to deliver the best service they can and give every customer the best experience! Main Responsibilities Answer all … logged as cases against the correct account Provide one to one training as and when required based on client's needs. Escalate any complaints which cannot be resolved at 1st touch to team leader/manager Contribute to the business goal of migrating all HRonline users to the new platform Ensure Service Level Agreement adherence at all More ❯
Are you tech savvy and customer focused? Do you have good customer service and problem-solving ability? Want to work for a vibrant, market leading software company? If you are looking for a new challenge with a good progression pathway, please apply today and we'll be in touch! My Client are recruiting a servicedeskanalyst to help their customers having technical difficulties with their HR software. You must be tech savvy and able to troubleshoot, whilst remaining customer focused. Their clients are at the heart of the business, they want to deliver the best service they can and give every customer the best experience! Main Responsibilities Answer all … logged as cases against the correct account Provide one to one training as and when required based on client's needs. Escalate any complaints which cannot be resolved at 1st touch to team leader/manager Contribute to the business goal of migrating all HRonline users to the new platform Ensure Service Level Agreement adherence at all More ❯
Employment Type: Full-Time
Salary: £24,000 - £25,000 per annum, Negotiable, Inc benefits
Job Role: 1stline IT ServiceDeskAnalyst Location: Liverpool Salary: £25-27k plus standard benefits The Opportunity for you Are you currently working on a servicedesk looking to join a company that offers progression? Or maybe you have a passion for IT but havent … yet managed to get your foot in the door? Then this is the job for you. As a 1stline IT ServiceDeskAnalyst you will be working for a leading delivery and logistics provider based in their Liverpool office. With online shopping rapidly taking over the high street this could … here is that you have the right attitude, have an interest in starting a career in IT and are willing to learn whatever it takes to become a great 1stline support!! Working Hours Working on a rota of 3 shifts covering hours from: 7am to 3pm; 8am to 4.30pm and 9.30am to 6pm Next steps If More ❯
