First Line Service Desk Analyst Jobs

1st line support - Service Desk Analyst. £20,000 - £23,000 per annum. Working within one of the best known and admired brands in the world, you will join as the Service Desk Analyst to provide 1st line Customer Service Support. You will be the first point of contact for all incoming service desk services queries, logging support calls in the... more ▸

Service Desk Analyst / 1st Line Support / Help Desk - 3 to 6 months - Lichfield. GSA Techsource are currently recruiting for a 1st Line Service Desk Analyst for a Global and Technology Business Solutions Provider. It is initially a 3 to 6 month contract based in Lichfield, Staffordshire. The successful candidate will have knowledge of Cisco and good ITIL understanding. Roles and Responsibilities: You will act... more ▸

Concept are actively recruiting for an IT Service Desk Analyst in Peterborough to join our client on a temp to perm basis. You will be working for a leading IT Services organisation, on their rapidly growing Service Desk. This is a fantastic opportunity for someone who looking to progress their IT skill set or get their first role within IT. Job responsibilities. Provide 1st line support for IT related... more ▸

Service Desk Analyst - 1st Line Support. Derby, Derbyshire. Are you a phone-based customer service professional looking for something a little different? Do you love technology and think you could help others harness its power in their day-to-day lives? If you like the idea of working as part of a company that supports their employees’ development and cares about delivering the... more ▸

Service Desk Analyst / 1. st. Line Support. Service Desk Analyst, Helpdesk Analyst, 1st Line Support, Windows 10, Office 365, Active Directory. Duration: 4 weeks initially (likely to be extended) Shift Pattern: Mon - Fri, hours between 7am to 7pm. Leading IT Managed Services business is looking for a Service Desk Analyst for a customer site in Manchester. The role sits within a busy team, supporting... more ▸

Our client a leading IT and communication provider is looking to recruit a hardworking, personable and enthusiastic 1st Line Support Specialist to join their expanding, supportive team. Reporting to the IT Manager. Duties will include; - Resolving customer issues via a ticketing system. - Providing support via telephone, in person or remotely. - Responding to software, hardware or network issues in adherence to service level agreements. - Logging support calls... more ▸

I am working with a leading client who offer a wealth of opportunity for progression and development, on a temporary to permanent basis, based just outside of Peterborough who are looking for technical minded candidates with previous experience working for an MSP or internal IT Service Desk. I am seeking candidates who possess a good telephone manner, can demonstrate customer service skills and have the following... more ▸

1. st. Line Service Desk Analyst. Permanent. Salary: Negotiable. Location: Croydon. Role Overview: Our client, a legal firm based in Croydon has an opportunity for an experienced 1. st. Line Service Desk Analyst to join their existing ICT team. The successful candidate should be polite, customer focused and display a “can do” attitude with a passion for providing first class ICT support to customers. Technical... more ▸

Hiring Service Desk Analyst in Manchester! My large client is looking for 3 Service Desk Analysts to come on board within their expanding team and assist in the growth of this even further. This is a fantastic opportunity to join a leading company that will offer you the chance to enhance your skillset and develop your experience. As a Service Desk Analyst you will support my client... more ▸

IT Service Desk Analyst (1st Line Support, Helpdesk) position required to work in Milton Keynes. Job Purpose: The main aim of the Service Desk Analyst is to restore ‘normal service’ to the user as quickly as possible, which could involve resolving a technical fault, fulfilling a request or answering a query.You will be required to work on their Service Desk team within their 1st Line Team. Diagnose,... more ▸

Working inside of IR35 for a high profile NHS organisation, you will be involved with a large scale NHS Mail migration project, providing remote 1st line support to end users. Working as part of a dedicated NHS Mail IT Service Desk Team you will be the first point of contact to users of the new NHS Mail service across the Trust. This customer service... more ▸

Service Desk Analyst - 1. st. Line, Windows, Active Directory, Exchange. An exciting new opportunity has arisen for a 1 st Line Service Desk Analyst to join the Service Desk team in a leading professional services organisation. You will have strong 1 st line Service Desk Analyst experience with good knowledge of Active Directory, Exchange and Windows Server 2008, 2012 or 2016. This Service Desk... more ▸

1st Line Service Desk Analyst, Helpdesk Analyst, training into 2nd line & ITIL certification Location : Grange Moor, Wakefield (between Wakefield and Huddersfield) Salary : Upto £21,000p.a + on call + Parking Training and Developement-Train into 2nd line & sponsored ITIL and other certifications. Are you a Service Desk Analyst? Would you like to work in a close-knit team to provide IT support, for... more ▸

JOB TITLE: 1st Line Service Desk Analyst DEPARTMENT: IT REPORTING TO: IT Service Delivery Manager JOB FUNCTION: Provide service desk and administration support to the IT team. LOCATION: Stamford Bridge CONTRACT: Permanent, 35 hours MAIN RESPONSIBILITIES (Play Your Part): Provide first line support/monitor and log calls on Service desk software. Log calls on Service desk software to ITIL/ITSM standards. Allocate... more ▸

NHBC now has a great opportunity available, working as an IT Service Desk Analyst (1st Line Support, Helpdesk) ; you will join the team in our Head Office in Milton Keynes. You will receive a competitive salary of £18,000 – £25,000 p er annum. The Service Desk Analyst is responsible for dealing with a variety of service events, including incidents and requests (New Starters and Leavers)... more ▸