1 of 1 1st Line Service Desk Analyst Jobs in Fareham

1st Line Engineer - Be the first call. Keep business moving. £24,000 - £28,000 | Fareham | IT Service Provider You’re the person who jumps in when the printer jams, Outlook crashes, or someone’s “just one click” broke the whole thing. You're confident handling first-line issues, you know your way around … ready to help with the patience, professionalism, and problem-solving mindset that makes a real difference to users. This is your opportunity to join a well-respected IT Service Provider in Fareham , supporting a wide range of external customers across a mix of tech environments. It’s a great step if you’re looking to deepen your knowledge … and exposure to modern technologies What you’ll be doing: Acting as the first point of contact for customer tickets via phone, email, and remote tools Diagnosing and resolving 1st line IT issues across desktop, server, and cloud environments Supporting M365 applications, Windows 10/11, networking, and remote access setups Logging and managing tickets through to More ❯