IS Support Analyst - 1st Line
- Hiring Organisation
- Trowers & Hamlins
- Location
- London, United Kingdom
- Salary
- £ 80 K
systems.The RoleAs part of the Service Desk team, you will provide responsive and effective technical support to colleagues across the business. Deliver 1st line IT support via phone, email, and in person. Troubleshoot hardware, software, and Microsoft 365 issues.Manage Service Desk tickets … issues through to resolution.Escalate complex issues and work closely with wider IT teams and suppliers. Participate in the support rota and support a hybrid working environment.The CandidateThe successful candidate will be a customer-focused IT professional with strong technical knowledge, excellent communication skills, and a proactive ...