19 of 19 1st Line Support Analyst Jobs in the UK excluding London

1st Line Technical Support Analyst Location: Office based, Borehamwood, WD6 1JD Salary: £25,000 - £35,000 per annum, DOE + Excellent Benefits! Contract: Full time, Permanent Benefits: 20 days holiday plus bank holidays, Bupa Cash plan with EAP support after … customers. We’re just as focused on our team! Due to continued business growth and expansion, we are looking for a driven and enthusiastic 1st Line Technical Support Analyst to join our growing Managed Services team in Borehamwood. This is an excellent opportunity ...

1st Line Support Analyst Location: High Wycombe Hybrid working: 3 x in the office, 2 x from home Are you personable, technically minded, and ready to take the next step in your IT career? Sharp UK is looking for a 1st Line Support Analyst to join our helpdesk team in High Wycombe . If you enjoy solving problems, providing outstanding client service, and developing your technical skills, we’d love to hear from you. What You’ll Be Doing You will deliver high quality technical support ...

Junior IT Support Analyst (1st Line) Wolverhampton | £26,000 - £27,000 | Full-time, Office Based An excellent opportunity for someone looking to develop their career in IT support, joining an established IT team in a varied first-line support … successful candidate will act as the first point of contact for IT queries from colleagues across the business, providing friendly and professional support while developing their technical skills and knowledge. Working within a small IT team, the role will involve troubleshooting everyday IT issues, supporting users with hardware ...

1st Line Technical Support Analyst: Bristol-Based Role Role Summary As a 1st Line Technical Support Analyst, you are the first point of contact for clients requiring IT assistance within our Managed Service Provider (MSP) environment. … Experience & Communication Communicate clearly with users. Provide ticket updates and maintain ownership. Operational & Platform Tasks Use PSA/RMM tools, action monitoring alerts, support maintenance tasks, and maintain asset records. Create/update knowledge articles. Flag recurring issues. Technical Skills Microsoft 365 admin Active Directory Basic networking ...

Sharp UK is seeking a 1st Line Support Analyst to join our High Wycombe helpdesk. The role offers hybrid working: 3 days in the office, 2 days from home, with a focus on delivering high-quality technical support and maintaining strong … tickets, meet KPIs, and help grow your technical skills while contributing to team productivity. You will bring at least 2 years of IT support experience, solid knowledge of Windows Server/Desktop OS, Microsoft #J-18808-Ljbffr ...

First Line Support Agent Location: Birmingham - B37 7YQ (100% onsite) Working Pattern: Monday to Friday, shifts between 07:00-19:00, 37.5 hours per week Pay: £12.71 per hour, rising to £13.45 after 12 weeks Clearance: BPSS & SC required Our client, a reputable organisation, is hiring … driven and enthusiastic First Line Support Agents to join their Service Desk team on exciting Atos campaigns. This entry-level role offers a fantastic opportunity to kickstart a career in IT support, delivering exceptional customer service while supporting end-user IT needs. What ...

POSITION DETAILS Position Title: Service Desk Engineer Reports to (POSITION): Service Desk SME & Team Lead Team: Services Support Department: Services & Solutions PURPOSE OF JOB The Service Desk Engineer is responsible for delivering high-quality technical support and excellent customer service to customers and internal stakeholders. Acting … enquiries, the role diagnoses, troubleshoots and resolves technical issues wherever possible, while ensuring tickets are accurately recorded, prioritised, escalated, progressed and managed in line with agreed service levels. The role supports Microsoft technologies, end-user computing, cloud services and business applications, and contributes to knowledge management, continual service ...

Sharp IT Services is seeking a 1st Line Support Analyst in High Wycombe. This hybrid role combines office days with remote work, delivering high-quality technical support to valued clients. You will report to the Helpdesk Manager, manage and resolve support ...

Select how often (in days) to receive an alert: IT First Line Support Analyst Location: GBR - CC Nottingham | Job-ID: 220168 | Contract type: Standard | Business Unit: Service Desk Life on the team Security Cleared (Minimum SC) First Line Analyst Multiple … sought for a brand new team Nottingham Based Monday - Friday rotating Early, Mid, Late shifts to cover 7am - 7pm The Analysts provide technical support and service delivery to Computacenter's customers. Responsibilities include Incident investigation and resolution, request fulfilment, assisting problem investigations, identifying and generating support ...

Just Recruitment Group Ltd is currently recruiting for an IT Support Analyst for their client based in Tiverton, Devon. The IT Support Analyst will act as the first point of contact for IT-related issues across the business, providing effective technical support … technologies and processes. * GCSEs (or equivalent) including Maths and English. Desirable Skills and Experience * Previous experience in a helpdesk, service desk or customer support environment. * Knowledge of Active Directory, Office 365 Administration tools * Familiarity with ticketing systems. * Understanding of networking fundamentals, Wi-Fi and device connectivity. * IT qualifications ...

Just Recruitment Group Ltd is currently recruiting for an IT Support Analyst for their client based in Tiverton, Devon. The IT Support Analyst will act as the first point of contact for IT-related issues across the business, providing effective technical support ...

Recruitment Ltd in the United Kingdom is seeking a 1st Line IT Support Analyst to join a customer-centric IT team. The role will be based at the Chorley office with remote work after probation, offering a starting salary … plus overtime. You will be the first point of contact for IT issues, providing telephone and remote support, logging calls, updating the knowledge base, and coordinating with engineers. This role offers a clear career path with training and benefits. #J-18808-Ljbffr ...

Tokio Marine HCC – A&H Group is seeking an IT Service Desk Analyst to provide 1st line technical support to a user base of around 2,500. The role collaborates with Desktop Support and other IT teams to resolve incidents ...

First Line Support Analyst Nottingham | Permanent | Up to £31,000 per annum | Excellent Benefits | Full UK Driving License and Own Car Required Our client are seeking an IT Analyst with atleast 1 years commercial experience to join their team on a permanent … basis. You will support colleagues across the business and help deliver reliable, secure and user-focused IT services. Your work will include ticket and incident management, user and device administration, setting up equipment, onboarding and offboarding, maintaining accurate records and coordinating day-to-day support activity. ...

Phoenix Medical Supplies Ltd. is seeking a 1st Line Technical Support specialist in Runcorn. You will be the first point of contact for incident management, requests, and access services across UK locations, ensuring SLA targets are met and CMDB data remains accurate. The role requires ...

Hawk 3 is seeking an IT Support Analyst in Tiverton to join a friendly, customer-focused IT team. You will be the first point of contact for IT queries, delivering effective support and ensuring incidents are resolved within agreed timescales. You will gain hands … experience across Microsoft 365, user account administration, connectivity and IT equipment, supporting hardware, software and network issues. A long-term IT support career awaits in a collaborative environment. #J-18808-Ljbffr ...

Chalkline, a Focus Group company, is looking for a 1st Line Technical Analyst in Borehamwood to join the Service Operations team. You will handle inbound tickets and calls on the Service Desk, delivering excellent customer service to our clients and supporting Microsoft 365, Azure, Intune ...

Managed Service Provider in Bristol seeks a 1st Line Technical Support Analyst to provide exceptional IT assistance, ensuring high first-time-fix rates. As the first point of contact, you will troubleshoot IT issues and escalate as necessary while maintaining clear communication with ...

Biffa is seeking a Senior Service Desk Analyst in High Wycombe to provide 1st line IT support across the group, ensuring incidents are logged and resolved within SLAs. You will act as the first escalation point for the team and help train ...