15 of 15 1st Line Support Analyst Jobs in the UK excluding London

Support Analyst, Service Desk, 1st line, COR7684 A 1st line Support Analyst opportunity has arisen with a well-regarded professional services organisation, offering a varied and hands-on role within a friendly, collaborative IT team. Could … this be the role that takes your technical support career to the next level? The Role The 1st line Support Analyst will serve as the first point of contact for IT queries and incidents, handling requests received by phone, email, portal ...

1st Line Support Analyst - Managed Services Windows, M365, Exchange, Active Directory, DNS, DHCP, Networking, Hardware, Backup, Server, SonicWALL, Sophos. My client is a well established and leading IT Managed Services Provider specialising in the SME market. They have an immediate requirement … 1st Line Support Analyst. The 1st Line Support Analyst will come from a MSP/IT services background and be able to demonstrate the ability to work in a ultra fast paced ticketed environment. The 1st Line ...

1st Line Support Analyst - Managed Services Windows, M365, Exchange, Active Directory, DNS, DHCP, Networking, Hardware, Backup, Server, SonicWALL, Sophos. My client is a well established and leading IT Managed Services Provider specialising in the SME market. They have an immediate requirement … 1st Line Support Analyst. The 1st Line Support Analyst will come from a MSP/IT services background and be able to demonstrate the ability to work in a ultra fast paced ticketed environment. The 1st Line ...

1st Line Support Helpdesk Analyst Paddock Wood £25k - £30k DOE - Do you have experience of working in a MSP? - Are you looking to advance your career in IT? - Maybe you have some 1st line Support experience … from a Managed Services Background but will consider other candidates who have a customer focused attitude. As part of the dedicated Services Desk, the 1st Line Support Helpdesk Analyst will work closely with the team supporting and helping clients succeed through technology. ...

1st Line IT Support Engineer/Service Desk Analyst | Salary: £30k + excellent benefits | Basingstoke | Initially office-based, moving to hybrid working. A growing Managed Services Provider is looking for a customer-focused 1st Line IT Support Engineer … team in Basingstoke. This opportunity would suit someone with experience as a Service Desk Analyst, IT Support Analyst, 1st Line Support Engineer, Helpdesk Engineer or IT Support Technician who enjoys solving problems and supporting users ...

1st Line IT Support Analyst Manchester | Office-based Are you an IT Support professional who enjoys solving problems rather than simply logging tickets? We’re looking for a 1st Line IT Support Analyst … as well as providing remote assistance to users across a national branch network, many of whom are non-technical. The Role As a 1st Line IT Support Analyst, you’ll be responsible for: Acting as the first point of contact ...

1st Line IT Support Analyst Location: Leeds 1 day per week (4 remote) IR35: In scope Rate: Band 5 (£160.20 - £201.40 per day) Duration: To end of March 2027 initially We are seeking a proactive and customer-focused 1st Line … users receive timely and effective support across a range of desktop, laptop, mobile and Microsoft technologies. Skills & Experience Previous experience in a 1st Line, 2nd Line, Desktop Support or IT Support role. Wintel Experience building, configuring and deploying laptops ...

1st Line IT Support Analyst Location: Leeds 1 day per week (4 remote) IR35: In scope Rate: Band 5 (£160.20 - £201.40 per day) Duration: To end of March 2027 initially We are seeking a proactive and customer-focused 1st Line … users receive timely and effective support across a range of desktop, laptop, mobile and Microsoft technologies. Skills & Experience Previous experience in a 1st Line, 2nd Line, Desktop Support or IT Support role. Wintel Experience building, configuring and deploying laptops ...

Android mobile operating systems Full UK Driver’s license or working towards having your driver’s licence Overall purpose of the role: Provide first line support to end users on various technical issues and problems relating to hardware, software, network and connectivity via telephone, email, chat … sent to the customer directly or to an IT centre for configuration prior to being sent on to the customer Where first line contact resolution is not possible, escalate to appropriate support teams and third-party suppliers, as necessary Log & prioritise all incidents, service requests, change ...

established and progressive organisation with a strong reputation as an employer of choice. The Role We are looking for an IT Service Desk/1st Line Support Analyst to join the team on a temporary basis, with the potential to becoming a permanent … related queries, providing friendly and effective technical support to users across the organisation. This is a great opportunity for someone with previous 1st line or service desk experience who is looking to build on their technical skills within an established IT environment. Key Requirements Previous ...

Role: 1st Line Support Analyst Location: Wilmslow We are the Citation Group. We offer colleagues and clients an opportunity they will not gain at many other businesses. We are interested in growth, investment and service excellence. We have never and will never grow … service requests and maintains relevant records: Identifies and classifies incident types and service interruptions Records incidents cataloguing them by symptom and resolution Provide 1st line technical support Acting as customer liaison and delivering an excellent customer experience Take ownership of user requests ...

while delivering excellent customer service and maintaining agreed service levels. This role includes a structured development plan (see below) to progress into a full 1st & 2nd Line Support Technician position. Key Responsibilities 1st Line Support Act as the first point … Supported Windows 10/11 Microsoft 365 Microsoft Teams Active Directory (basic/guided) OneDrive & SharePoint Online Standard business hardware and peripherals Development Plan: 1st Line to 2nd Line This role is designed as a genuine growth path, not just an entry point. Progress ...

looking for a 1st Line IT Support Engineer to join a small, friendly IT team, providing day-to-day technical support to users across the business. This is a great opportunity for someone looking to develop their IT career in a varied, hands … environment. Please note, this role is fully office based in Fareham. On-site parking is available. The Role Provide 1st line support across hardware, software, Microsoft 365 and user accounts Troubleshoot and resolve IT issues, escalating more complex problems where required Set up equipment, onboard ...

looking for a 1st Line IT Support Engineer to join a small, friendly IT team, providing day-to-day technical support to users across the business. This is a great opportunity for someone looking to develop their IT career in a varied, hands … environment. Please note, this role is fully office based in Fareham. On-site parking is available. The Role Provide 1st line support across hardware, software, Microsoft 365 and user accounts Troubleshoot and resolve IT issues, escalating more complex problems where required Set up equipment, onboard ...

Support Engineer required to support internal users across 1st Line. The company are looking for a skilled IT Support Engineer to support their head office and satellite sites with a range of IT issues. This would be an excellent opportunity … experienced 1st line engineer to join a fast-paced company in a period of growth and transformation. The position offers scope for progression, training opportunities, and an excellent company culture. Location: Winchester - Hybrid working; 2 days in office and 3 days working from home. A driving license ...