1st Line Support Analyst Jobs in the UK excluding London

10 1st Line Support Analyst Jobs in the UK excluding London

1st Line Support Helpdesk Analyst

TN12, Paddock Wood, Kent, United Kingdom
Constant Recruitment Ltd
1st Line Support Helpdesk Analyst Paddock Wood £22k - £26k DOE Do you have experience of working in a MSP? Are you looking to advance your career in IT? Maybe you have some 1st line Support experience and are … from a Managed Services Background but will consider other candidates who have a customer focused attitude. As part of the dedicated Services Desk, the 1st Line Support Helpdesk Analyst will work closely with the team supporting and helping clients succeed through technology. As … point of contact, providing exceptional telephone and remote support and if necessary an onsite response.. Due to the fast pace of a 1st line team, we require 1st line engineers to work from the office 5 days a week. Working hours are more »
Employment Type: Permanent
Salary: £22000 - £26000/annum
Posted:

1st Line Support Analyst

Chertsey, Surrey, South East, United Kingdom
Proactive Appointments Limited
1st Line Support Analyst Onsite + site visits We have an opportunity for a 1st Line Support professional who is looking for their next career move for our client based in Surrey. The role will operate an extended … shift pattern ranging from between 8am to 8pm and will be predominantly based at their Chertsey head office. It is imperative that the succesful 1st line Support Analyst is willing and able to travel to client sites both in London and other areas … Company-Funded (Voluntary) Participation in our Charity Event The shift pattern varies between 8am – 4pm/9am – 5pm/10am – 6pm/12pm – 8pm 1st Line Support Analyst Due to the volume of applications received for positions, it will not be possible to more »
Employment Type: Permanent
Salary: £28,000
Posted:

1st Line Support Helpdesk Analyst

Tonbridge, Kent, South East, United Kingdom
Constant Recruitment
1st Line Support Helpdesk Analyst Paddock Wood £22k - £26k DOE Do you have experience of working in a MSP? Are you looking to advance your career in IT? Maybe you have some 1st line Support experience and are … point of contact, providing exceptional telephone and remote support and if necessary an onsite response.. Due to the fast pace of a 1st line team, we require 1st line engineers to work from the office 5 days a week. Working hours are … This is a fun and rewarding environment where people are looked after and enabled to reach their full potential Duties Provide Remote/Onsite 1st Line support to clients relating to their *core technologies -Microsoft 365, SharePoint, MS Desktop (Windows 10), Switches, Routers, Firewalls (WatchGuard more »
Employment Type: Permanent
Salary: £22,000
Posted:

Help Desk First Line Technical Support Analyst / Service Desk

Seascale, Cumbria, North West, United Kingdom
AWD online
Junior/Trainee Help Desk First Line Technical Support Analyst/Service Desk Engineer IS THIS YOU? Do you have great customer service and communication skills? Do you have an interest in technology and want to develop a career in IT? If you can … in your CV are accounted for. JOB OVERVIEW We have a fantastic new job opportunity for a Junior/Trainee Help Desk First Line Technical Support Analyst/Service Desk Engineer who has an interest in developing an IT career with excellent customer service … services for approximately 14,000 users across multiple locations throughout the UK. Once trained, working as the Junior/Trainee Help Desk First Line Technical Support Analyst/Service Desk Engineer you will provide a single point of contact for customers incidents and enquiries. more »
Employment Type: Permanent
Salary: £21,000
Posted:

1st Line IT Support Analyst

Cambridge, Cambridgeshire, East Anglia, United Kingdom
Circle Group
1st Line IT Support Engineer - Cambridge - MSP Due to continued growth, a leading Microsoft Gold Partner based in Cambridge is looking for a 1st Line IT Support Engineer to join the team. As a leading technology company, you will become …/Hyper-V virtualisation tools Office 365 SQL Server Backup technologies e.g. Veeam The roles and responsibilities of the role include administering T1 support requests, accurate call logging and relevant escalation when necessary. Working closely with the other Service Desk team in a collaborative environment sharing experience and … t up to date - please reach out to Gianluca @ circle recruitment (dot) com Key words: Windows Server, IT Support, Microsoft Gold Partner, 1st line, 2nd Line, Technical support, office 365, azure, vmware, networking, MSP, Cambridge, Cambridgeshire, hyper-v, exchange, Circle Recruitment more »
Employment Type: Permanent
Salary: £22,000
Posted:

1st Line IT Support Analyst

Cambridge, Cambridgeshire, East Anglia, United Kingdom
Hybrid / WFH Options
Circle Group
1st Line IT Support Engineer - Cambridge - MSP Due to continued growth, a leading Microsoft Gold Partner based in Cambridge is looking for a 1st Line IT Support Engineer to join the team. As a leading technology company, you will become …/Hyper-V virtualisation tools Office 365 SQL Server Backup technologies e.g. Veeam The roles and responsibilities of the role include administering T1 support requests, accurate call logging and relevant escalation when necessary. Working closely with the other Service Desk team in a collaborative environment sharing experience and … t up to date - please reach out to Gianluca @ circle recruitment (dot) com Key words: Windows Server, IT Support, Microsoft Gold Partner, 1st line, 2nd Line, Technical support, office 365, azure, vmware, networking, MSP, Cambridge, Cambridgeshire, hyper-v, exchange, Circle Recruitment more »
Employment Type: Permanent, Work From Home
Salary: £22,000
Posted:

1st Line Support Analyst

TN15, Oldbury, Kent, Borough Green, United Kingdom
PDR Solutions Ltd
Are you passionate about resolving technical issues and providing exceptional customer support? Our client is seeking a skilled 1st line support analyst to join their growing and dynamic team in Borough Green. This role involves collaborating within a supportive team environment … to offer comprehensive technical assistance to our valued customers. Main Duties Work as part of a team to provide technical support for customer's existing hardware and/or software installations and resolve as soon as reasonably … possible using the resources available to you. Answer customer phone calls, log support tickets and work on them through to resolution. Provide 1st line on-site support to customers when required. Work on projects such as infrastructure refreshes, disaster recovery, infrastructure migration and more »
Employment Type: Permanent
Salary: £23000 - £25500/annum
Posted:

1st Line Support Analyst

Northampton, Northamptonshire, East Midlands, United Kingdom
The White Company
note, whilst we are currently based in Swan Valley, we are in the process of an office move to Brackmills* To provide first line support to The White Companys internal staff & stores. Work closely with 3rd party vendors to ensure services are delivered within the agreed … as first point of contact for all Incidents and Requests raised by the TWC business and Stores. Working with other resolver groups (Application Support, Networks and Infrastructure) to own and resolve Incidents and requests. The role requires coverage predominantly in our Northampton office. It also requires participation on … an on call support rota. What you'll be doing Act as the first point of contact for support issues via phone, email, electronic request or in person. Accurately log, update and manage requests and incidents within the Freshworks tool. Log requests/incidents with 3rd more »
Employment Type: Permanent
Posted:

Service Desk Analyst - 1st Line Support

York, North Yorkshire, United Kingdom
Concept Resourcing
can add value and progress your career? If the answer is yes! Then this may be the role for you: Job Title: First Line Support - Service Desk Analyst My client is a leading global technology solutions provider, delivering operational excellence and industry-standard practices … assessing, and directing user queries and technical incidents for internal and external customers. The role requires integration into the internal IT processes and support across all divisions to ensure service excellence and customer success. Responsibilities: Handle first and second level user queries for both internal and external customers. … Proactively monitor systems and equipment status. Manage and prioritise incidents effectively, utilising incident management best practices. Provide support via phone, email, or remote assistance. Collaborate with other divisions to expedite issue resolution. Assist in producing customer reports with relevant information. Desirable requirements: Technical experience in operating systems (Microsoft more »
Employment Type: Permanent
Salary: £23000 - £26000/annum
Posted:

Customer Support Specialist, Service Desk Analyst, 1st Line Support

Belfast, Northern Ireland, United Kingdom
Experis
Customer Support Specialist, Service Desk Analyst £32-38k + Benefits 18 month contract 2 days a week on site in Belfast (BT1) Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk … Analyst to deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help assets to broadly reach more customers. You will be part of a team responsible for providing an outstanding technical support … you will own and manage the customer experience over the phone and Web. Your responsibilities will include the below: Responsible for the customer support experience Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) Identify cases that more »
Posted:
1st Line Support Analyst
the UK excluding London
10th Percentile
£21,000
25th Percentile
£23,000
Median
£24,000
75th Percentile
£27,750
90th Percentile
£29,250