17 of 17 1st Line Support Analyst Jobs in the UK

Service Desk Analyst/1st Line Support Analyst - to £30,000 (DOE) Huddersfield, West Yorkshire, ££Multi-million family run business where core values are a key factor within their staff have a great opportunity for an experienced Service Desk Analyst/1st Line Support/Helpdesk Analyst with a minimum 12 months experience, superb customer service skills combined with excellent communication skills supporting both internal and external customers and infrastructure teams. As a Service Desk Analyst/1st Line Support/Helpdesk Analyst you will have technical knowledge and experience of Windows 11, Office 365, Active Directory and Group Policies and ideally Windows Server and will be responsible for resolving incidents, user queries and faults via ticketing systems to SLA's More ❯

Customer Services, OR, Customer Support? Do you thrive in delivering an excellent Customer Services? Then this role is for you - as a 1st line IT Support Analyst. We can offer you: A starting salary of £23,700 + overtime You will be able … some remote work. You will be joining a company that offers training and a genuine career path with an additional benefits package. As the 1st Line IT Support Analyst you will: Be the main contact via telephone to support and assist … progress them quickly and efficiently. Document issues/problems and raise them to the 2nd line team. We are looking for a 1st Line IT Support Analyst with : A customer service delivery background Good general IT skills. Problem-solving attitude and More ❯

1st Line Customer Support Analyst - BPSS, End User Support Up to £165 per day (Inside IR35 - Umbrella) Primarily Remote (Must be UK Based) 3-Month contract I am currently working with a leading UK consultancy who require an IT literate, 1st Line Customer Support Analyst with an understanding of Telephony systems to work on a 7am … 7pm shift pattern (Monday - Friday) for their end client. Key Requirements: Exceptional communication skills and excellent telephone manner Previous Customer Support/1st Line Support/End User Support experience IT Literate, ability to understand Telephony systems Ability to work More ❯

1st Line Customer Support Analyst - BPSS, End User Support Up to £165 per day (Inside IR35 - Umbrella) Primarily Remote (Must be UK Based) 3-Month contract I am currently working with a leading UK consultancy who require an IT literate, 1st Line Customer Support Analyst with an understanding of Telephony systems to work on a 7am … 7pm shift pattern (Monday - Friday) for their end client. Key Requirements: Exceptional communication skills and excellent telephone manner Previous Customer Support/1st Line Support/End User Support experience IT Literate, ability to understand Telephony systems Ability to work More ❯

We are currently recruiting for a telecommunications company for the role of 1st Line IT Support Analyst. This is an exciting opportunity to join a forward-thinking organisation at the forefront of wireless connectivity solutions, where you'll play a key role in delivering high … Main Skills/Requirements: A full UK driving licence and access to a personal vehicle are essential Minimum of 3 years’ experience in a 1st Line IT Support role, with a proven track record of resolving technical issues Strong understanding of network topology, diagnostics, and … rewarded: No Weekend Work Enhanced Leave Structured Working Hours Opportunity to join a continuously growing company This is an excellent opportunity for an experienced 1st Line IT Support Analyst to join a growing organisation that are driven towards success! For further information on More ❯

We are currently recruiting for a telecommunications company for the role of 1st Line IT Support Analyst. This is an exciting opportunity to join a forward-thinking organisation at the forefront of wireless connectivity solutions, where you'll play a key role in delivering high … Main Skills/Requirements: A full UK driving licence and access to a personal vehicle are essential Minimum of 3 years’ experience in a 1st Line IT Support role, with a proven track record of resolving technical issues Strong understanding of network topology, diagnostics, and … rewarded: No Weekend Work Enhanced Leave Structured Working Hours Opportunity to join a continuously growing company This is an excellent opportunity for an experienced 1st Line IT Support Analyst to join a growing organisation that are driven towards success! For further information on More ❯

We are currently recruiting for a telecommunications company for the role of 1st Line IT Support Analyst. This is an exciting opportunity to join a forward-thinking organisation at the forefront of wireless connectivity solutions, where you'll play a key role in delivering high … Main Skills/Requirements: A full UK driving licence and access to a personal vehicle are essential Minimum of 3 years’ experience in a 1st Line IT Support role, with a proven track record of resolving technical issues Strong understanding of network topology, diagnostics, and … rewarded: No Weekend Work Enhanced Leave Structured Working Hours Opportunity to join a continuously growing company This is an excellent opportunity for an experienced 1st Line IT Support Analyst to join a growing organisation that are driven towards success! For further information on More ❯

1st Line Technical Support Analyst Location : Borehamwood, WD6 1JD. Salary: £25,000 - £30,000 DOE. Contract: Full time, permanent. About Us: Chalkline are a Microsoft Solutions Partner in Modern Work & Infrastructure Azure with an Advanced Specialisation in Azure Virtual Desktop. We are heavily … through experience and training. We have extremely high standards in everything we do and place importance on continued technical development achieved through Microsoft accreditations. 1st Line Technical Support Analyst – About the role: You will be working directly with our clients on our Service … you: Ideal applicants will have good written & phone skills and at least 2-3 years’ experience and demonstrate support knowledge to a 1st line level of the following technologies: • Microsoft 365 • Microsoft Azure • Microsoft Entra • Intune • Windows Server (2019/2022/2025) • Active Directory More ❯

1st Line Support Analyst Sheffield, 5x a week on site £25,000 - £29,000 depending on experience Brand new opportunity for a Helpdesk Analyst to work in a large systems and network support team in Sheffield. I'm looking … looking for some who is happy to work closely with end-users on a variety of queries and challenges. This is a traditional support role where you'd work on anything from desk-side support, regional teams support, and mobile device management. To be … need to demonstrate strong technical skills with: Windows 10 and 11, Azure Active Directory MS Teams, SharePoint, Intune, Autopilot Office 365 Network printer support Desirable skills and experience: COINS As this team is large organisation, you'll be working in a busy helpdesk environment, handling, recording, and resolving More ❯

1st Line Support Analyst Sheffield, 5x a week on site £25,000 - £29,000 depending on experience Brand new opportunity for a Helpdesk Analyst to work in a large systems and network support team in Sheffield. I'm looking … looking for some who is happy to work closely with end-users on a variety of queries and challenges. This is a traditional support role where you'd work on anything from desk-side support, regional teams support, and mobile device management. To be … need to demonstrate strong technical skills with: Windows 10 and 11, Azure Active Directory MS Teams, SharePoint, Intune, Autopilot Office 365 Network printer support Desirable skills and experience: COINS As this team is large organisation, you'll be working in a busy helpdesk environment, handling, recording, and resolving More ❯

your IT career? Want to contribute to key IT transformation projects across a multi-site organisation? We re hiring an IT Helpdesk Technician/1st Line Support Analyst to join a busy IT department at the Head Office in Solihull. What s in … software and network technologies. You would also gain great exposure to infrastructure, cyber security, and business-critical technology improvement projects. Whether you re providing 1st and 2nd line support to users across the UK based offices, helping roll out the latest hardware, or getting hands … projects, or cyber security roles as your skills and responsibilities grow. What we re looking for: Experience in an IT support role (1st or 2nd line) A CompTIA A+ (or equivalent) qualification Strong technical problem-solving and communication skills Willingness to travel occasionally to sites More ❯

your IT career? Want to contribute to key IT transformation projects across a multi-site organisation? We’re hiring an IT Helpdesk Technician/1st Line Support Analyst to join a busy IT department at the Head Office in Solihull. What’s in … software and network technologies. You would also gain great exposure to infrastructure, cyber security, and business-critical technology improvement projects. Whether you’re providing 1st and 2nd line support to users across the UK based offices, helping roll out the latest hardware, or getting hands … projects, or cyber security roles as your skills and responsibilities grow. What we’re looking for: Experience in an IT support role (1st or 2nd line) A CompTIA A+ (or equivalent) qualification Strong technical problem-solving and communication skills Willingness to travel occasionally to sites More ❯

IT Technical Support Analyst Reading 28,000 + Excellent Benefits Are you passionate about technology and eager to grow your career in IT and Application Support? We're looking for a driven and enthusiastic IT Technical Support Analyst to join … a collaborative and forward-thinking team based in Reading, with hybrid working options. What You'll Be Doing: Providing first-line technical support and delivering a world-class customer service experience Logging, prioritising, and resolving incidents and service requests efficiently Collaborating with 2nd Line, DevOps, and Engineering teams to investigate and resolve technical issues Contributing to the internal knowledge base to enhance first-line fault resolution Supporting internal users and ensuring smooth operation of IT systems What We're Looking For: Strong communication skills and a keen eye for detail More ❯

IT Technical Support Analyst Reading £28,000 + Excellent Benefits Are you passionate about technology and eager to grow your career in IT and Application Support? We're looking for a driven and enthusiastic IT Technical Support Analyst to join … a collaborative and forward-thinking team based in Reading, with hybrid working options. What You'll Be Doing: Providing first-line technical support and delivering a world-class customer service experience Logging, prioritising, and resolving incidents and service requests efficiently Collaborating with 2nd Line, DevOps, and Engineering teams to investigate and resolve technical issues Contributing to the internal knowledge base to enhance first-line fault resolution Supporting internal users and ensuring smooth operation of IT systems What We're Looking For: Strong communication skills and a keen eye for detail More ❯

This is a demanding support position, which calls for excellent customer service skills, the ability to articulate solutions clearly and confidently to end users and possess a broad technical knowledge across a range of technologies. You will remain the single point of contact with the customers. Ensuring any … main duties will be to ensure the progression and swift resolution of tickets logged with the Service Desk and delivering superior services in line with Service Level Agreements, managing client expectations throughout. As an analyst on the Service Desk, you will act as the first point … and ITRM, and will providing timely updates, ensuring the fault is assigned the correct level of priority and attention. This is a demanding support position, which calls for excellent customer service skills, the ability to articulate solutions clearly and confidently to end users and possess a broad technical More ❯

Service Desk Analyst - Derbyshire Exciting opportunity for someone who is looking to expand their existing experience within a service desk environment that promotes internally. £25,000 - £26,000 salary (negotiable), on site in Derbyshire Shift Patterns (6am-2pm, 9am-5pm, 11am-7pm (work remotely)) - The ability to drive … the companies users when having technical issues, this requires you to have an understanding of Windows OS, O365, Active Directory and other IT Support queries relating to Hardware and Software. The client uses a bespoke system that they will bring you up to speed on so a willingness … to learn quickly is essential. What you need. Experience of a Service Desk environment. Good skills with IT support in general. Windows OS Active Directory O365 (preferred) A solid understanding of network and network troubleshooting (preferred) Good communication skills. Be able to get to site. Right to work More ❯

Service Desk Analyst - Derbyshire Exciting opportunity for someone who is looking to expand their existing experience within a service desk environment that promotes internally. £25,000 - £26,000 salary (negotiable), on site in Derbyshire Shift Patterns (6am-2pm, 9am-5pm, 11am-7pm (work remotely)) - The ability to drive … the companies users when having technical issues, this requires you to have an understanding of Windows OS, O365, Active Directory and other IT Support queries relating to Hardware and Software. The client uses a bespoke system that they will bring you up to speed on so a willingness … to learn quickly is essential. What you need. Experience of a Service Desk environment. Good skills with IT support in general. Windows OS Active Directory O365 (preferred) A s... More ❯