1stLineSupportEngineer - Hybrid (2 days WFH) - up to 30K + 2x Overtime - Farringdon, London An exciting new opportunity has become available for a 1stLineSupportEngineer within a Microsoft Gold Partnered, Managed Service … Provider (MSP) in Farringdon, London. We are looking for enthusiastic, passionate 1stLineSupportEngineer to join a forward-thinking and growing MSP. There is ample opportunity for career progression with the company thriving and experiencing a 50% expansion over the last … innovation and creativity. The environment is relaxed yet professional, gone are the days of a corporate rigid structure and you will be given flexibility. 1stLineSupportEngineer experience: Windows 7 and Windows 10 Operating Systems Office 365 Exchange 2007/2010/ More ❯
1stLineSupportEngineer - Previous IT support essential 1stLineSupportEngineer - Must be immediately available About Our Client My client is migrating from on-premise Microsoft Exchange to M365 and requires 1stLineSupport Engineers to support their users during the go-live period. Job Description The successful 1stLineSupportEngineer will: Monitor incoming queues on the IT service desk system, perform initial triage of all calls … Take ownership of and resolve calls assigned via the call management system. Identify problems, log problem records, and communicate appropriately. Provide on-site support at Brent Civic Centre. Work on complex technical projects implementing changes to infrastructure. Be part of virtual teams working on this assignment. Provide cover More ❯
1stLineSupportEngineer – London - £35,000 + excellent career development Overview An exciting opportunity has arisen with an Investment Management Business for a 1stLine Service Desk Engineer to deliver high-quality technical support. This includes resolving … staff. The role works closely with the Service Desk team, escalating complex issues and contributing to IT projects where required. Role & Responsibilities User Support: Act as the first point of contact for all IT-related issues, providing timely and effective support via phone, email, and Microsoft … Teams. Analyse and troubleshoot technical problems; resolve issues or escalate to the appropriate team or third-party support as needed. Log, track, and manage service desk tickets in the system, documenting issues, actions taken, and resolutions. Provide IT support for both office-based and remote users More ❯
1stLine IT SupportEngineer - Central London - £28,000 - Great Opportunity! Role : 1stLine IT SupportEngineer Areas : Central London (EC1) Salary: £25,000 - £28,000 - Unbelievable Training! I am working on an exciting new opportunity … with my client. We are looking for a keen and driven engineer to join the rapidly growing and dynamic team based in London. This is a brilliant chance to progress your career to the next step, 2nd/3rd Line or even further! Progression, development, and More ❯
including Modern Work), a Tier 1 Microsoft CSP relationship and are ISO27001 & ISO9001 accredited. About the role Reporting to the Service Desk Manager, the 1stLineSupportEngineer is responsible for providing support to DA's customers, mainly via phone, email … our London based office in Holborn, Monday to Friday). As part of our global service desk team, you will collaborate with our support team in Kuala Lumpur. From time to time, you may also work directly at the customer's offices (London based). As such … you will need to demonstrate a good level of empathy and excellent customer service skills, to ensure DA can maintain delivery of first-class support service. This role offers exposure to the full IT landscape, not just a subset of the technology. As such, this role will suit More ❯
closely with our business units. Our technology teams offer you an environment that will present you with exciting challenges - be it through the support and further development of legacy systems or the introduction of modern technologies such as AI, machine learning and highly automated trading applications. Your Role … in the team: In this role, the supportEngineer will diagnose Software/Hardware to a technical fix solution result. This could either be over the phone, remote or in person at the desk. You'll cover one or more areas of expertise, assist with Upgrades … Citrix, Windows OS, Office365, Intune, Fidessa, Bloomberg, Cisco Telephony and some basic network knowledge. What will you do: Acting as an internal 'Technical Support Technician' for all IT Workplace related support. Working across a broad range of technologies and be able to liaise across multiple areas of the More ❯
