1stLine IT SupportTechnician/London (Fully Office Based)/Competitive Salary (Up to £30K) + Benefits Tech Ahoy is a growing Managed Services Provider (MSP) delivering reliable, security-focused IT solutions to a diverse portfolio of clients across a variety of sectors. We are seeking a proactive and service-oriented 1st … and friendly working environment Regular team socials and professional development sessions Excellent transport links via Elizabeth Line, Thameslink, and Metropolitan Line Key Responsibilities of the 1stLine IT SupportTechnician: Serve as the first point of contact for incoming IT support requests (via phone, email, and ticketing … 3rd linesupport team Deliver exceptional customer service to clients, both remotely and on-site when required Required Skills and Experience: Previous experience in a 1stlinesupport, helpdesk, or similar technical role Familiarity with both macOS and Windows operating systems Basic knowledge of networking concepts (TCP/IP, DNS, DHCP More ❯
Nutfield, Redhill, Surrey, England, United Kingdom
Searchability
FirstLineSupportTechnician * Excellent opportunity for a motivated FirstLineSupportTechnician to join a well-established, UK-based MSP delivering exceptional IT services to a wide range of clients.* Full-time, permanent role based in Surrey, offering a competitive salary of £26,000-£30,000 depending … they are seeking a dedicated 1stLineSupportTechnician to join their dynamic team. What will you be doing? As a FirstLineSupportTechnician, you'll be the first point of contact for clients, delivering efficient and friendly IT support. You'll handle incoming queries via … for a diverse client base while gaining exposure to a broad range of technologies in a fast-paced MSP environment. What will you need? * Previous experience in a Firstlinesupport or service desk role, ideally within an MSP* Strong knowledge of Windows 10/11 and Microsoft 365 (Teams, Outlook, OneDrive, SharePoint)* Familiarity with Active More ❯
We have an exciting opportunity for a 1stLine IT SupportTechnician to join our well-established client in Faringdon, Oxfordshire. MFK Recruitment has successfully recruited 42 individuals for this well-established company in the past 5 years. Extremely ambitious company and they’re very interested in having individuals join their team, who … are keen to progress and succeed. 1stLine IT SupportTechnician – main responsibilities: To manage all incidents and customer requests from receipt to resolution and closure To ensure service level agreement standards are met To promptly complete any admin paperwork and documentation Keep accurate records of all site information using IT Service Management … tools Promote best practices and adhere to change control process Accurately plan and organise a working week Review scorecard weekly with Team Lead 1stLine IT SupportTechnician – skills & experience: Minimum of 6+ months of experience in an IT Support role Experience in using Windows Server/Active Directory Experience in More ❯
Nutfield, Redhill, Surrey, England, United Kingdom
Lynx Recruitment Ltd
1stLineSupportTechnician I am working with a leading technology client is looking for an enthusiastic and capable 1stLineSupportTechnician to join their expanding service desk team. This is a fantastic opportunity for someone passionate about IT and customer service to grow within … a dynamic environment. Responsibilities Act as the first point of contact for inbound technical support requests Log, manage, and resolve service cases using ITSM tools Maintain high levels of professionalism and service standards Support the development of internal knowledge bases and user guides Expand knowledge across key business IT solutions including Microsoft technologies, networking, virtualisation, backups … Annual bonus of up to 5% 22 days holiday, increasing to 25 days with tenure Company laptop and training opportunities Regular team events and personal development support This role offers a career-defining platform for someone eager to advance in the IT services industry. Apply now to learn more ONLY if you have the desired skills. More ❯