13 of 13 1st Line Support Jobs in the South East

Support Analyst, Service Desk, 1st line, COR7684 A 1st line Support Analyst opportunity has arisen with a well-regarded professional services organisation, offering a varied and hands-on role within a friendly, collaborative IT team. Could this be the role … that takes your technical support career to the next level? The Role The 1st line Support Analyst will serve as the first point of contact for IT queries and incidents, handling requests received by phone, email, portal, and in person. ...

1st Line Support Analyst – Oxford Location: Oxford Job Type: Permanent Working Pattern: Hybrid Are you an enthusiastic IT professional looking to build your career within a supportive and growing technology team? We’re looking for a 1st Line Support Analyst … environment who wants to develop their technical skills, gain exposure to a broad range of technologies and progress their career. The Role As a 1st Line Support Analyst, you’ll be the first point of contact for IT support across the organisation, providing ...

1st Line IT Support Analyst Yateley, Hampshire Hybrid opportunity Up to £30,000 per annum Due to continued growth our client, a leading national MSP, are looking to recruit a 1st Line IT Support Analyst to join their existing team … Hampshire. As the 1st Line IT Support Analyst, you will work within the team to provide remote 1st line IT support to clients via phone and email and diagnose and resolve technical issues. Core role: Diagnose and resolve technical issues ...

excellent opportunity has arisen for a strong 1st Line Support Engineer to join a growing IT support team based in Dartford. The ideal candidate will have a minimum of 3 years experience within a 1st line/Service desk support … confident dealing directly with users, troubleshooting issues and providing excellent customer service. Experience working within an MSP environment is desirable but not essential. The 1st Line Support Engineer will be the first point of contact for a range of IT issues, providing support ...

client based in East Sussex is currently looking for a 1st Line Support Engineer to join the team, you will act as the first point of contact for clients requiring IT support. You will be responsible for logging, troubleshooting, and resolving technical issues, while delivering … providing updates and managing expectations Deliver excellent customer service and maintain strong client relationship Perform initial diagnostics and troubleshooting on common issues Resolve first-line queries relating to: Windows OS and basic server environments Microsoft 365 (Email, Teams, SharePoint, OneDrive) Hardware (laptops, desktops, printers) Basic networking issues ...

Service Desk Analyst - 1st Line Support | Hybrid | Permanent or Contract Overview We're hiring a Service Desk Analyst to be the first point of contact for IT support, resolving incidents and service requests efficiently while maintaining a high standard of customer service. Details … Location: London Salary: Up to £35,000 Rate: £200 - £250 P/D Responsibilities Log, categorise, prioritise and manage incidents via ITSM platform First-line troubleshooting for hardware, software, network and application issues Manage user account admin — password resets, access requests, onboarding Deliver customer support across ...

Support/Technical Support/1st Line Location: Fleet Job Type: Full-time Hybrid working Technical Support Consultant, where you will be the first point of contact for customers, providing rapid response, troubleshooting, and exceptional customer interaction. This role is crucial … ensuring that customers feel supported and confident in the systems they are using. Day-to-day of the role: Handle incoming support tickets related to hardware, software, and login issues. Perform basic troubleshooting for Windows 11, Office 365, Active Directory, and Azure login issues. Address queries about email ...

1st Line Support is the initial point of contact, you will be logging and prioritising requests, resolving common hardware, software, account, network, till and printer problems, guiding users through solutions, documenting actions, escalating any issues. Role Provide first-line IT support … hour lunch (8 hour day). Expected Duration 1 Year 6 Months Positions Available 1 Closing Date Friday, 23rd October 2026 Start Date Sunday, 1st November 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Logical Team working ...

passing them on. You'll work closely with experienced colleagues, learn new technologies and have clear opportunities to progress your career within the business. 1st Line Support Technician Redhill £30,000 - £32,000 4 Days a week onsite The role You'll be supporting … technical knowledge. What you'll be doing Supporting Microsoft Windows and Microsoft 365. Working within a ticketing or IT service management system. Troubleshooting first-line technical issues. Communicating confidently with customers over the phone and by email. Managing multiple priorities while remaining organised and calm. Experience with networking ...

primarily remote position , with occasional travel to Oxford and Guildford , working within a structured Level 0, Level 1 and Level 2 support environment . The Level 1 team manages the majority of incoming technical support requests, providing assistance to end users across a broad range … Alongside technical ability, we highly value attitude, collaboration, problem-solving and excellent customer service . What You'll Be Doing Provide remote IT support to end users via phone and remote support tools Troubleshoot Windows, Microsoft 365, hardware, printers and basic networking issues Log, manage ...

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customer supporting team member reporting to the Client Services Manager, representing the MEP Application Support Team via communication channels. The role involves supporting and understanding the needs of our customers and applications (Prodesign, Protect, Singlecable & PowerNET) to provide a quality support service, problem solving electrical design … issues and queries ensuring timely, successful resolutions or escalation of those is a significant part of this position.Key Exciting Responsibilities:Predominantly a first line role solving calculation and regulation queries from clients, there will be a commitment to answer incoming support calls, emails and internal requests ...

client based in Maidenhead have an urgent entry level requirement for an IT Support Engineer to join on a 12 month rolling contract basis. This is a fantastic role and company name to get on your CV helping you progress with your IT career. REQUIRED SKILLS: - - Active Directory … Password resets, adding new users - Windows imaging, troubleshooting, hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. ...