1 to 25 of 29 1st Line Support Jobs in the South East

1st Line Support Analyst £26,500 + Bonus + Benefits and Training Basingstoke This is a fantastic opportunity for you, a 1st Line Support Analyst with a passion for IT and a genuine love of problem solving and customer care. If you enjoy helping people get the best out of … brilliant next step.We're looking for someone who enjoys digging into problems, learning new tools and offering expertise. You'll join a supportive, growing Services team, providing first-class 1st Line support to a broad range of customers, as well as internal staff.You'll be capturing and handling a variety of incidents and service requests … while also helping improve the way they work by contributing to documentation and process improvements. This 1st Line Support role suits someone who wants to progress. You'll be encouraged and supported to develop your skills, with clear opportunities to move into 2nd and 3rd Line support as you grow. What More ❯

1st Line Support Analyst up to £28,000 per annum Bromley, Kent Permanent Full Time We have an exciting opportunity for a 1st Line support analyst in our Service Desk team. Using your skills in technical analysis and 1st Line Support you will be responsible … Office & security applications Incident management and resolution User account lifecycle management Hardware and device setup Backup and system monitoring Log analysis and proactive maintenance Endpoint security management Collaboration with 1st Line Support Participation in IT projects Software deployment and patch management Asset and inventory management What we need from you: Proven experience working in a … Service Desk function/1st Line Support Strong expertise in Windows 10/11 Proven experience with MS Office 365 Ability to work independently on 2nd line technical issues Strong understanding of Active Directory administration Expertise in Microsoft 365 ecosystem – Support and configuration of Exchange Online, OneDrive, SharePoint, Teams, and endpoint More ❯

1st Line IT Support Engineer An excellent opportunity for a proactive and customer-focused 1st Line IT Support Engineer to join a dynamic technology team supporting clients across cloud, network, and desktop environments. If you’ve also worked in the following roles, we’d also like to hear from you … JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday ** Fantastic Career Progression Opportunities ** JOB OVERVIEW We have a fantastic new job opportunity for a 1st Line IT Support Engineer to provide first-class technical support and customer service within a fast-paced managed services environment. As a 1st … IT Support Engineer you will troubleshoot a variety of hardware and software issues, ensuring client satisfaction through clear communication and timely resolutions. Working as a 1st Line IT Support Engineer, you will gain exposure to Windows, macOS, Microsoft 365, Azure AD and Intune, developing your skills across cloud and cybersecurity technologies More ❯

1st Line Support Technician Location: Redhill (Hybrid) Salary: £27,000 – £30,000 (depending on experience) + 5% performance bonus Type: Full-time, Permanent About Us We’re Cloud2Me – a growing Managed Cloud Services provider that’s passionate about people, technology, and exceptional customer service. From our humble beginnings to managing 400+ business IT systems, our … direct customer, MSP channel and SaaS vendors. We’ve grown 40% year-on-year over the last two years, and we’re looking for another talented, personable, and ambitious 1st Line Support Technician to join our friendly team in Redhill. The Role As a 1st Line Support Technician, you’ll … of variety, ideal for someone who enjoys problem-solving, learning on the job, and being part of a close-knit, supportive environment. What You’ll Do: Be the first line of technical support via phone, email, and our ticketing system. Log, prioritise, and manage incidents through to resolution or escalation. Troubleshoot issues with Windows and servers More ❯

1st Line Support Technician Location: Redhill (Hybrid) Salary: £27,000 £30,000 (depending on experience) + 5% performance bonus Type: Full-time, Permanent About Us We re Cloud2Me a growing Managed Cloud Services provider that s passionate about people, technology, and exceptional customer service. From our humble beginnings to managing 400+ business IT systems, our … direct customer, MSP channel and SaaS vendors. We ve grown 40% year-on-year over the last two years, and we re looking for another talented, personable, and ambitious 1st Line Support Technician to join our friendly team in Redhill. The Role As a 1st Line Support Technician, you ll … of variety, ideal for someone who enjoys problem-solving, learning on the job, and being part of a close-knit, supportive environment. What You ll Do: Be the first line of technical support via phone, email, and our ticketing system. Log, prioritise, and manage incidents through to resolution or escalation. Troubleshoot issues with Windows and servers More ❯

1st Line Support Established for over 30 years, BVR has been providing top quality maintenance and IT support in central London. An opportunity has now arisen for a 1st Line Support Engineer to join their team. This is a demanding but rewarding role for a self-starter ready … to take their next step in IT support. The successful candidate will benefit from ongoing training and the possibility of career progression. As a 1st Line Support Engineer, you will be responsible for providing network support to SME clients. Joining a friendly team in a busy and face-paced environment, you act as … Junior IT Support. This role is ideal for someone looking to support internal users across the Microsoft 365 platform Day-to-day of the role: Provide first-line support to internal users, ensuring high-quality assistance and user satisfaction. Troubleshoot and resolve issues related to Office 365 and Windows Technologies. Communicate effectively with a More ❯

1st Line Support Engineer Up to £28,000 Hampshire: Commutable from Portsmouth, Fareham, Southampton We are looking for a 1st Line Support Engineer to join a thriving company in a time of growth. They offer a genuinely fun and friendly working environment, with opportunities for progression. You are not just … a number within this company. In this position you will provide 1st Line IT Support to my clients’ growing customer base. Requirements: 1st Line support/Service Desk experience Windows Server 2008 - 2022 Active Directory, Exchange Hyper V Networking O365/Azure Your communications skills, both written and verbal, must More ❯

IT 1st Line SupportTheale£27,000 - £30,000 per annum Are you a proactive and customer-focused IT professional ready to be the face of support in a dynamic environment? We're looking for a 1st Line IT Support Technician to join a friendly and collaborative IT team, where your … the first point of contact for IT support-via phone, email, and in person Log and manage incidents and service requests through a Service Desk tool Provide 1st line support for hardware, software, email, and network-related issues Set up and maintain IT equipment such as mobile devices, printers, and desktop systems Assist … deployments, and system maintenance Occasionally travel to other supported UK sites to provide in-person support What We're Looking For Minimum 3 years' experience in a 1st line support role in a corporate setting Strong troubleshooting and diagnostic skills Familiarity with Microsoft technologies (Office 365, AD, Exchange, SharePoint) Experience supporting Android/ More ❯

We are looking for a 1st Line Support Engineer to join a thriving company in a time of growth. They offer a genuinely fun and friendly working environment, with opportunities for progression. You are not just a number within this company. In this position you will provide 1st Line IT Support to my clients' growing customer base. Requirements: 1st Line support/Service Desk experience Windows Server 2008 - 2022 Active Directory, Exchange Hyper V Networking O365/Azure Your communications skills, both written and verbal, must also be exemplary. You will be working in a fast-paced environment so your organisational skills must also More ❯

Junior 1st Line Support Technician Nutfield, Surrey (Near Redhill Surrey) Full-time, Permanent (Onsite) | 08:30–17:30) £25,000–£27,000 per annum (dependent on experience) About Us TLP Consultancy is a well-established IT and recruitment business based in the heart of Nutfield, Surrey. We take pride in delivering exceptional technology solutions and … support to clients across a wide range of industries. We’re now looking for a proactive and customer-focused Junior 1st Line Support Technician to join our friendly internal IT team. This is a fantastic opportunity for someone looking to develop their technical skills in a supportive and professional environment. The Role This … of technologies, helping clients resolve technical issues while developing your own knowledge and confidence in the process Key Responsibilities Respond promptly to customer queries by email and telephone. Provide 1st line telephone and remote support to customers. Carry out occasional on-site visits to client premises when required. Diagnose and repair hardware and software issues More ❯

Support Analyst, Service Desk, 1st line, Entry-level COR7380 An excellent, award winning company seeks a Support Analyst/Service Desk Analyst – with some existing commercial IT experience - for a varied role within a dynamic SME environment. The Role In a varied and highly-visible role, the Support Analyst/Service … Desk Analyst will be given the necessary training and support to provide support services to approximately 850 users across multiple sites in the UK, covering 1st line desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern Microsoft environment based-around core technology … Analyst/Service Desk Analyst, include: 25 days' holiday On-call allowance Amazing opportunities for training and progression What do I need? Some prior commercial experience of providing 1st line desktop support, with a demonstrably strong customer manner Experience with a variety of Microsoft operating systems - ideally including Windows 10 and/or O365 More ❯

1st Line Support Engineer Bicester, Oxfordshire On-Site £24,000-£28,000 DOE Responsibilities: * To provide the highest standard of technical support to our clients, in a timely and competent manner. *To provide support to the Partners, by understanding and fulfilling the needs of the business competently and effectively. Primary Duties … 1st-line user support request response and instruction: in person, via phone, email and remote access, in office and client premises. *Troubleshooting and resolution - hardware repairs and upgrades; operating systems and software installation, update and configuration: data backup and recovery; malware etc detection and removal; and *System administration, monitoring and management: install and maintain desktops … Qualifications: *5 GCSEs including English and Maths, and preferably Computer Science and Physics; *Full UK Driving Licence. Experience, Knowledge and Skills required: *Experience in IT services provision and first-line support - in a helpdesk or Managed Service Provider environment or similar is preferred but not essential. *A comprehensive grounding in general IT and computing, with some More ❯

Graduate/1st Line Support - SQL/Applications Join this fast growing Software provider, as a Technical Support Engineer looking after users of their software, You'll play a key role in supporting Saas/Web applications, providing user support, and training new Users on the platform. Perfect for someone who … wants to get more hands on, & build up their software experience. Key Skills: o Technical Support experience, supporting users of Business Applications o Windows support experience o … Databases/basic SQL o Remote Access Tools Entry level role - salary in the region £25-35K Apply now for immediate consideration and interview this week! Graduate/1st Line Support - SQL/Applications Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what More ❯

Temporary IT Technician (1st Line Support) Enhanced DBS Required Location: Primary School, City of London Contract: Temporary Hourly rate: £20.66ph paye Working Hours 08.00-16.00/08.30 -16.30 Start date: Asap – December 2025 (with a potential extension) Are you an experienced IT Technician seeking a rewarding temporary opportunity in the heart of the City … of London? Join a vibrant primary school where your skills will directly support staff and pupils in a dynamic learning environment. This role offers £20 per hour and the chance to make a meaningful impact.As one of three key points of contact for IT-related support calls and service desk tickets, you’ll provide both first … innovation Strong customer service skills A proactive attitude toward learning and development Ready to make a difference in a school community? Apply now to become our Temporary IT Technician (1st Line Support) and help shape the digital experience for staff and pupils alike.Reply with your most recent cv and availability to talk through the job More ❯

Entry level 1st Line Support - Fintech Company in Horsham - Up to £25k My client are a leading Fintech software company for the UK and European finance industry and with nearly 20 years’ experience, they have a proven track record of delivering high-quality, reliable, software to the UK and European lending and finance industry. Looking … queries. You will be part of a growing helpdesk team. You will be able to learn and expand your skills, with lots of opportunities for career progression. As a 1st Line Support member, you will be tasked with the below responsibilities: Answering the helpdesk phone line & helpdesk ticketing system: Answering general queries. Investigating … launching of new clients. Working with third-party partners to resolve issues with API integrations. This role will consdier people with a customer service background or previous IT Support experience. The role is being offered on a full-time basis and requires on-site attendance. If this role is of interest, please apply More ❯

1st Line IT Support Engineer Salary: £26,000 - £30,000 Location: Farnham (Hybrid - 4 days onsite) Schedule: Mon-Fri, 8:00-16:30 or 9:00-17:30 (1-hour break) On-Call: 1 in 3 Saturdays We're looking for a friendly, proactive, and technically skilled 1st Line IT Support … success. Key responsibilities: Be the first point of contact for IT queries via phone, email, and HALO ITSM Log, categorise, and prioritise incidents and service requests Resolve first-line issues including: Password resets and account lockouts (Active Directory, Microsoft 365) Outlook/email access, shared mailbox setup Printer/scanner connectivity Basic troubleshooting of Teams, SharePoint, and Windows … Provide "how-to" support for Office 365 apps Escalate complex issues to second-line support with clear documentation Keep users informed throughout the ticket lifecycle Monitor ticket queues to meet SLA targets Support onboarding/offboarding and maintain IT documentation Required Skills Experience in IT support or service desk roles More ❯

1st Line IT Support Engineer Salary: 26,000 - 31,000 Location: Farnham (Hybrid - 4 days onsite) Schedule: Mon-Fri, 8:00-16:30 or 9:00-17:30 (1-hour break) On-Call: 1 in 3 Saturdays We're looking for a friendly, proactive, and technically skilled 1st Line IT Support … success. Key responsibilities: Be the first point of contact for IT queries via phone, email, and HALO ITSM Log, categorise, and prioritise incidents and service requests Resolve first-line issues including: Password resets and account lockouts (Active Directory, Microsoft 365) Outlook/email access, shared mailbox setup Printer/scanner connectivity Basic troubleshooting of Teams, SharePoint, and Windows … Provide "how-to" support for Office 365 apps Escalate complex issues to second-line support with clear documentation Keep users informed throughout the ticket lifecycle Monitor ticket queues to meet SLA targets Support onboarding/offboarding and maintain IT documentation Required Skills Experience in IT support or service desk roles More ❯

Our client seeks a 1st Line IT Support Analyst with prior experience as the initial point of contact for all technical customer support, to help enhance growth within the Construction Sector and other targeted industries. You will be pivotal in the monitoring of incoming incidents via the ITSM system, phone, email, and live … such as 5G FWA, LEO Sat, and 5G Private Cellular Networks, to name a few. About You As an ambitious and dynamic individual, you possess a proven record in 1st Line Support within a NOC environment. You have an ability to engage stakeholders at all levels and understand how the Service Desk function contributes to … experience. You have a passion for all things IT and a dedication toward world-class customer service. Key Responsibilities Ticket Investigation: Ensure sufficient information has been provided to support the effective resolution of tickets. Achievement of SLA's: Respond within agreed service levels. Customer Communication: Provide appropriate customer updates, in line with customer expectations and ticket More ❯

This a great opportunity for a passionate IT support engineer to join a well-established client based in Southampton. The successful IT Support Engineer should have 1 year of experience working in IT Support environments, with the ability to work both individually and as part of a team. The role will involve troubleshooting, supporting … and maintaining the internal IT equipment within the business (including travel to different sites). The successful candidate will be joining a growing company in their IT support team, with excellent opportunities to develop their skillset. 1stLine IT support - Southampton - Up to £28,000 What they can offer you: A generous salary of up to £28k … Plus or other software Experience of supporting Apple and Android products Mitel telephone support experience Some experience of PowerShell and writing scripts If you are an experienced 1st Line Support Analyst/IT Service Desk Analyst apply now or contact Chris Lynes at Spectrum IT Recruitment Spectrum IT Recruitment (South) Limited is acting More ❯

1st Line Support Engineer Bicester, Oxfordshire On-Site £24,000-£28,000 DOE Responsibilities: To provide the highest standard of technical support to our clients, in a timely and competent manner. To provide support to the Partners, by understanding and fulfilling the needs of the business competently and effectively click apply More ❯

Great opportunity for a 1st line Support/Help Desk/Service Desk professional with at least 2 years of experience to further their career working for an expanding IT services client at their head office in Maidenhead, Berks. You will have exceptional customer service and communication skills along with strong problem-solving and prioritisation … VoIP systems MS Teams and SharePoint Online Apple products A starting salary in the region of £25000 to £27000 plus benefits and a great career path into 2nd line and service desk lead opportunities for the right candidate More ❯

Job Title: 1st Line Technical Support Location: UK-Kent-Tunbridge Wells Overview: VisionTrack is a leading provider of video telematics solutions, offering innovative technology to enhance fleet management and safety. Our cutting-edge products empower businesses to optimise operations and improve driver safety through advanced video and AI technologies. An accountable, driven self-starter who … technology. Ability to learn on the go with attention to detail. Processing service tickets raised by customers, analysing faults, and providing remote solutions. Responsibilities: Provide technical assistance and support to customers via phone, email, and chat channels. Diagnose and troubleshoot technical issues related to our video telematics products and devices. Triage and process service requests. Obtain footage from … our bespoke platform to identify and resolve faults reported. Escalate complex issues to the Technical Support Team Lead for further investigation and resolution. Document customer interactions, including issue details, troubleshooting steps, and resolutions, in our ticketing system. Commissioning of new/replacement devises. Collaborate with internal teams, including the Product Group and Account Management, to address customer concerns More ❯

globally. Their services include cloud solutions (public, private, and hybrid), IaaS, cyber security, and managed services, working across a wide range of industries. The Role They are seeking a 1st Line Engineer to join their Service Desk team. The successful candidate will have hands-on experience with: Active Directory Microsoft 365 (M365) Application troubleshooting Hardware support More ❯

Global 4! Global 4 are also proud to be an Equal Opportunities and a Living Wage Foundation employer. What will you be doing? What Will You Be Doing? Provide 1st Line Technical Support for escalated incidents across broadband, VoIP, and network infrastructure, ensuring timely and effective resolution with minimal supervision. Perform advanced diagnostics and fault … ticket documentation, ensuring all actions, timestamps, and communications are logged in accordance with internal standards and regulatory frameworks (ISO 27001, GDPR). Conduct validation testing post-resolution, including line tests, QoS verification, and service restoration checks to ensure no residual impact to the customer. Proactively monitor ticket queues and system alerts, triaging based on severity, SLA targets, and … IP networking (DNS, DHCP, NAT, VLANs), SIP protocol behaviour, and broadband technologies (FTTC, FTTP, ADSL). What do we need from you? ·????????A passion for telecoms and customer support ·????????A natural focus on quality and solution driven. ·????????Customer driven, proactively seeking to exceed customer expectations. ·????????Demonstrable experience of driving quality throughout a team and organisation ·????????Effective handling of More ❯

Looking to move away from retail, hospitality or shift work – and build a career that actually gives you long-term stability and flexibility? Cyber Security is one of the fastest-growing industries in the world, and you don’t need More ❯