23 of 23 1st Line Support Jobs in the South East

1st Line Support Helpdesk Analyst Paddock Wood £25k - £30k DOE Do you have experience of working in a MSP? Are you looking to advance your career in IT? Maybe you have some 1st line Support experience and are looking … Line Support Helpdesk Analyst will work closely with the team supporting and helping clients succeed through technology. As first line support, you will be the first point of contact, providing exceptional telephone and remote support and if necessary an onsite ...

1st Line Support Helpdesk Analyst Paddock Wood £25k - £30k DOE Do you have experience of working in a MSP? Are you looking to advance your career in IT? Maybe you have some 1st line Support experience and are looking … Line Support Helpdesk Analyst will work closely with the team supporting and helping clients succeed through technology. As first line support, you will be the first point of contact, providing exceptional telephone and remote support and if necessary an onsite ...

1st Line Support Helpdesk Analyst Paddock Wood £25k - £30k DOE Do you have experience of working in a MSP? Are you looking to advance your career in IT? Maybe you have some 1st line Support experience and are looking … Line Support Helpdesk Analyst will work closely with the team supporting and helping clients succeed through technology. As first line support, you will be the first point of contact, providing exceptional telephone and remote support and if necessary an onsite ...

1st Line IT Support Engineer Up to £30,000 DOE London - Fully On Site I am recruiting in London for multiple 1st Line IT Support Engineers for a leading IT Managed Service Provider (MSP). Must have 1-2 years … experience within an 1st Line IT Support role with an IT MSP (Managed Service Provider) or consultancy where you are providing support to external customers, along with some MS Fundamental certificates like AZ104/SC100/M100 etc As a 1st Line ...

1st Line Support Engineer Up to £27,000 Hampshire: Commutable from Portsmouth, Fareham, Southampton We are looking for a 1st Line Support Engineer to join a thriving company in a time of growth. They offer a genuinely fun and friendly … working environment, with opportunities for progression. You are not just a number within this company. In this position you will provide 1st Line IT Support to my clients’ growing customer base. Requirements: 1st Line support/Service Desk experience Windows ...

1st Line Support Technician | Up to £31,110 | Kilburn Are you a 1st line engineer with at least 6 months of recent IT support experience? Our client is a well-established MSP, and they are looking for a 1st … Team as well as working on specific projects and tasks defined with you by the Management Team You will report directly to the 1st Line Team Leader who works within the Customer Operations group You will not be a call logger, with the expectation being that ...

1st Line Support Technician – Fareham – Up to £28,500 Are you passionate about technology and eager to build a career in IT? Or are you already a 1st Line Support Technician looking for a company that invests in your development … award-winning organisation is committed to helping you achieve your full potential with: A competitive starting salary of up to £28,500 per annum. 1st-class training and ongoing mentorship. Clear career progression and future growth opportunities. Hands-on experience with cutting-edge technology. Opportunities to gain Microsoft certifications. ...

1st Line Support Analyst - 12-Month FTC (Likely to Go Permanent) Southampton | £22,000-£24,000 | Full-time, Onsite (5 days/week) We're looking for a personable and proactive 1st Line Support Analyst to join a growing technology … updated Setting up new starters, accounts and basic access permissions Delivering excellent customer service to internal users What we're looking for Experience in 1st Line/Service Desk/Helpdesk support Confident working with the Microsoft stack (M365, Active Directory/Azure AD/ ...

Support Analyst, Service Desk, 1st line, COR7422 As part of continuing business growth, an IT Support Analyst/Service Desk Analyst is required to join one of the region's most successful accountancy firms. The successful Support Analyst/Service Desk … plan Flexible and hybrid working What experience does the Support Analyst/Service Desk Analyst need? Some prior commercial experience in a 1st line Service Desk role or similar Ideally, some experience with an ITSM platform such as Freshservice, ServiceNow, Jira Service Management, etc. Basic ...

1st Line Support Analyst - 12-Month FTC (Likely to Go Permanent) Southampton £22,000-£24,000 Full-time, Onsite (5 days/week) We're looking for a personable and proactive 1st Line Support Analyst to join a growing technology ...

specialist law firm based in central London are looking to recruit an experienced 1st Line Support IT Technician for an initial 12 month fixed term contract. This position offers hybrid working 4 days per week in the office 1 day per week working from home. … successful IT Support Technician will assist the current internal IT team in providing first-line technical support and a range of IT operational tasks. You will work closely with the firms MSP and third-party vendors, supporting users, managing devices, and helping to optimise ...

client an expanding MSP are looking for an experienced 1st Line Support Engineer to join their team. You will have exceptional customer service and communication skills along with strong problem-solving and prioritisation abilities. Technically, you will demonstrate a strong knowledge of as many … VoIP systems MS Teams and SharePoint Online Apple products A starting salary of £29000 plus benefits and a great career path into 2nd line and service desk lead opportunities for the right candidate ...

client an expanding MSP are looking for an experienced 1st Line Support Engineer to join their team. You will have exceptional customer service and communication skills along with strong problem-solving and prioritisation abilities. Technically, you will demonstrate a strong knowledge of as many … VoIP systems MS Teams and SharePoint Online Apple products A starting salary of £29000 plus benefits and a great career path into 2nd line and service desk lead opportunities for the right candidate ...

your career? Our client is seeking a customer-focused Service Desk Analyst to play a key role at the frontline of their IT support function. This role is centred on delivering outstanding customer service while providing hands-on troubleshooting across the Microsoft 365 suite, supporting users with everyday … requests efficiently. Deploy PCs using Windows Autopilot and Intune. Set up and configure Windows-based desktops and laptops. Experience required: Previous experience in a 1st line IT support role troubleshooting across Microsoft 365 A working knowledge of ITIL, incident, problem, and change management. Experience taking ...

Support Analyst, Service Desk, 1st line, COR7422 As part of continuing business growth, an IT Support Analyst/Service Desk Analyst is required to join one of the region's most successful accountancy firms. The successful Support Analyst/Service Desk … Analyst will be the first line of support on a busy helpdesk, dealing with IT issues click apply for full job details ...

Title: 1st Line Technical Support Location: UK-Kent-Tunbridge Wells Overview: VisionTrack is a leading provider of video telematics solutions, offering innovative technology to enhance fleet management and safety. Our cutting-edge products empower businesses to optimise operations and improve driver safety through advanced video … with attention to detail. Processing service tickets raised by customers, analysing faults, and providing remote solutions. Responsibilities: Provide technical assistance and support to customers via phone, email, and chat channels. Diagnose and troubleshoot technical issues related to our video telematics products and devices. Triage and process service requests. ...

Title: 1st Line Technical Support Location: UK-Kent-Tunbridge Wells Overview: VisionTrack is a leading provider of video telematics solutions, offering innovative technology to enhance fleet management and safety. Our cutting-edge products empower businesses to optimise operations and improve driver safety through advanced video ...

real impact, this could be the perfect next step for you. What You'll Do In this customer-facing role, you'll provide first-line support across the infrastructure environment, including: Supporting on-premise infrastructure such as switches, wireless networks, and Windows Server roles … mobile devices, printers, and meeting room equipment. Assisting with backup and disaster recovery solutions using Veeam. Ensuring accurate, detailed documentation of systems and support tickets. Applying security best practices across on-premise systems. Managing and escalating tickets as needed, keeping users informed throughout the process. What You Bring ...

real impact, this could be the perfect next step for you. 🔧 What You’ll Do In this customer-facing role, you’ll provide first-line support across the infrastructure environment, including: Supporting on-premise infrastructure such as switches, wireless networks, and Windows Server roles … mobile devices, printers, and meeting room equipment. Assisting with backup and disaster recovery solutions using Veeam. Ensuring accurate, detailed documentation of systems and support tickets. Applying security best practices across on-premise systems. Managing and escalating tickets as needed, keeping users informed throughout the process. 🌟 What You Bring ...

hours of work are Term Time only + 2 weeks. You will contribute to the provision of customer focused, cost effective IT support services, supporting students, teaching and administrative staff. The applicant will be responsible for maintaining effective service delivery standards and will provide hardware and software support … department in order to ensure a high standard of service to students and staff. Key Responsibilities To provide a professional first line technical advisory and diagnostic support service to both staff and students within a Service Desk environment. To ensure that all reported technical issues ...

First Line Help Desk Support Location: Horsham Job Type: Full-time Salary: £28,000 An exciting opportunity has become available to join a leading business in the technology sector as a First Line Help Desk Support. If you are looking for a career move … access issues, escalating where necessary Maintain ownership of customer issues through to resolution or appropriate escalation. Escalate complex or unresolved issues to second-line product or technical support teams with clear and detailed information. Keep customers informed of ticket progress and expected resolution times. Contribute ...

Global 4 are also proud to be an Equal Opportunities and a Living Wage Foundation employer. What Will You Be Doing? • Handle first-line queries on customer networks across broadband, VoIP, and access circuits. • Perform diagnostics using packet captures, SIP traces, RTP flow analysis, and router interfaces. • Resolve … platform providers to progress faults on customer lines and hosted voice services. • Maintain structured fault records aligned to regulated standards. • Validate restoration with line tests, QoS checks, and end-to-end call verification on customer services. • Monitor alerting and ticket queues based on service impact and SLAs. • Feed ...

face (food and accommodation included, travel not included). Responsibilities: Act as the first point of contact for customer IT and telecoms support requests via phone, email, and ticketing system. Provide clear, friendly, and professional assistance to resolve technical issues. Diagnose and resolve basic technical problems, escalating complex … issues when necessary. Maintain accurate records of customer interactions and resolutions. Support the team in monitoring systems and ensuring service availability. Learn and apply ITIL principles and best practices in service management. Assist customers with hardware and software installations, updates and configurations. Skills Required: A genuine interest ...