1 of 1 1st Line Support Jobs in Alderley Edge

1st Line Support Technician — Onsite | Alderley Edge Why Join Us? Join a growing technology solutions provider working across IT, AV, and cloud infrastructure. Be part of a collaborative, in-house support team with ongoing mentoring and career development. Gain exposure to a wide range of technologies from day one. Work from a modern … office designed for innovation and client delivery. Help support long-standing clients across professional sectors with a reputation for excellent service. Key Role Responsibilities Deliver responsive, first-line support via phone, email, and in-person queries. Log, triage, and escalate technical issues using internal support systems. Provide hands-on assistance with equipment … AV, and access devices. Keep clear records and contribute to support documentation and guides. Key Attributes Required Experience in a helpdesk or technical support role (1st line or similar). Clear communication and a helpful, customer-focused attitude. Basic technical troubleshooting across hardware and software environments. Willingness to learn and develop skills across More ❯