2 of 2 1st Line Support Jobs in Cheshire

1st Line Support Engineer | Sale, Cheshire (Head Office) | £23,809 + Great Benefits Kickstart your IT career with Venom IT – one of the UK’s fastest-growing cloud service providers! Are you passionate about tech and ready to take your first big step into the IT world? Do you thrive on helping people and solving … problems? At Venom IT , we’re on the hunt for a driven and enthusiastic 1st Line Support Engineer to join our award-winning support team in Sale. We’re not your average MSP. We move fast, think big, and deliver exceptional cloud and IT services to a huge range of clients — and we … dental cashback) Gym membership & Reward Gateway discount scheme Length of Service bonuses & development opportunities Onsite parking & great team socials – we celebrate wins, big and small! Key Responsibilities of the 1st Line Support Engineer: Responding to IT helpdesk requests via phone, email, and our ticketing system. Troubleshooting technical issues (user accounts, email, backups, server checks, and More ❯

Job Advertisement: First Line Support Location: Chester (Onsite) Contract Length: 12 Months (Potential for extension) Working Pattern: Full Time Are you ready to kickstart your career in IT within the dynamic Banking & Financial Services industry? Our client is seeking a dedicated First Line Support professional to join their 24/7 Global … Desk. This is an exciting opportunity to provide exceptional support to internal employees and enhance your technical skills in a fast-paced environment. Key Responsibilities: Deliver first line support via voice and chat channels to internal employees, ensuring top-notch client care. Troubleshoot basic issues related to Microsoft applications, including the MS Office suite … Office 365, SharePoint, and Skype. Manage multiple live chats concurrently while maintaining focus on operations and quality metrics. Document tickets clearly for the second line teams to facilitate effective resolution of issues. Collaborate with regional and international partners to deliver best-in-class service. Participate in in-house technical training and receive real-time support from More ❯