Job Title: 1stLineSupport Team Leader Location: Near Southend-on-Sea, Essex (Office-Based) Salary: Up to £35,000 per annum Hours: Full-Time Are you an experienced IT support professional with strong leadership skills and a passion for delivering top-tier … customer service? We're working with a well-established organisation based near Southend-on-Sea to recruit a 1stLineSupport Team Leader to lead and empower their customer support team. This is an exciting opportunity for someone ready to step into a … hands-on leadership role-helping shape and refine the 1stLine function while driving service excellence and continuous improvement. 1stLineSupport Team Leader As the 1stLineSupport Team Leader, you'll take charge of the More ❯
1stLineSupport Technician As a 1stLine IT Support Technician, you will be the first point of contact for resolving technical issues, providing essential support to users across the organisation. This is a hybrid role with … days onsite work per week in Ipswich. Key Responsibilities: Provide first-line technical support via phone, email, and in-person Log and track IT support tickets in service management system Perform initial diagnosis and troubleshooting of hardware and software issues Reset passwords and manage … configurations Escalate complex issues to second-linesupport teams Maintain accurate documentation of support interactions Requirements: Experience in 1stLine IT Support within Microsoft environments Familiarity with Office 365 and Active Directory Understanding of hardware components and basic network More ❯
Job Title: 1stLine IT Support Technician Location: Oulton Broad, Suffolk Salary: £25,000 - £28,000 Depending on Experience We are seeking a motivated and customer-focused 1stLine IT Support Technician to join our dynamic IT support team. This role is crucial for providing first-line technical assistance, troubleshooting, and resolving IT-related issues for users within the NHS or a similar healthcare environment. The ideal candidate will have experience working within an NHS IT support … environment or with a Managed Service Provider (MSP), delivering exceptional service and contributing to the efficient and smooth running of IT systems. As a 1stLine IT Support Technician, you will serve as the first point of contact for users, assisting with a range of More ❯
Tilbury, Essex, Tilbury Juxta Clare, United Kingdom
Office Angels
Job Title: Temporary Help Desk Support Assistant (1stLine) Location: Tilbury | Valid driving license and access to a car. Duration: 3 to 6 months Hours: 9am to 5pm Hourly Rate: £14.00 Job Description: We are seeking a dedicated and skilled Help Desk Support … entire duration of the assignment. This role requires a proactive individual with excellent problem-solving skills and the ability to provide top-notch support to our clients. Key Responsibilities: Provide first-line technical support to clients via phone, email, and in-person. Troubleshoot and … resolve hardware and software issues. Assist with the setup and configuration of computer systems and applications. Maintain accurate records of support requests and resolutions. Collaborate with other IT team members to ensure seamless service delivery. Required Qualifications: Proven experience in a Help Desk or IT supportMore ❯
