1st Line Support Jobs in the East of England

8 of 8 1st Line Support Jobs in the East of England

1st Line Support Technician

Norwich, Norfolk, England, United Kingdom
Anglian Home Improvements
built on innovation, dedication, and a customer-first approach. Join us to make a real impact in an exciting and fast-paced industry. The Role We are seeking a 1st Line Support Technician to join our dynamic IT team. Our team is committed to providing top-tier support and innovative solutions to ensure … our company's technology runs smoothly. As an onsite 1st Line Support Technician, you will spend the majority of your time providing technical assistance and support to our staff across the country. You will work closely with our IT professionals to resolve technical issues efficiently and effectively. This is a fantastic opportunity for … or software configurations Assist with conception, design and implementation of any new or enhanced IS Systems. Act as an escalation level for fault tickets not resolved by the First Line Support Team. Arrange distribution of any inventory items which need to be dispatched from the IS Department Deliver 'best customer service' to all company staff. As More ❯
Employment Type: Full-Time
Salary: £27,000 - £29,000 per annum
Posted:

1st Line Support Technician

Norwich, Norfolk, East Anglia, United Kingdom
Anglian Home Improvements
built on innovation, dedication, and a customer-first approach. Join us to make a real impact in an exciting and fast-paced industry. The Role We are seeking a 1st Line Support Technician to join our dynamic IT team. Our team is committed to providing top-tier support and innovative solutions to ensure … our company's technology runs smoothly. As an onsite 1st Line Support Technician, you will spend the majority of your time providing technical assistance and support to our staff across the country. You will work closely with our IT professionals to resolve technical issues efficiently and effectively. This is a fantastic opportunity for … or software configurations Assist with conception, design and implementation of any new or enhanced IS Systems. Act as an escalation level for fault tickets not resolved by the First Line Support Team. Arrange distribution of any inventory items which need to be dispatched from the IS Department Deliver 'best customer service' to all company staff. As More ❯
Employment Type: Permanent
Salary: £28,000
Posted:

Graduate / 1st Line Support - SQL / Applications

Cambridge, Cambridgeshire, England, United Kingdom
Oscar Technology
Graduate/1st Line Support - SQL/Applications Join this fast growing Software provider, as a Technical Support Engineer looking after users of their software, You'll play a key role in supporting Saas/Web applications, providing user support, and training new Users on the platform. Perfect for someone who … wants to get more hands on, & build up their software experience. Key Skills: o Technical Support experience, supporting users of Business Applications o Windows support experience o … Databases/basic SQL o Remote Access Tools Entry level role - salary in the region £24-30K Apply now for immediate consideration and interview this week! Graduate/1st Line Support - SQL/Applications Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what More ❯
Employment Type: Full-Time
Salary: £24,000 - £30,000 per annum
Posted:

1st Line Support Technician

Cambridge, Cambridgeshire, England, United Kingdom
EW Recruitment Limited
Job title: 1st Line Support Technician Salary: up to £29k Location : Milton, Cambridge My client is a driven and successful company, and they are looking for a 1st line support Technician to join their team. This role requires someone who is process orientated, effective and has the ability to build … in IT and is looking for a long-term role. The ideal candidate will be someone who is a team player and a good sense of humour. Responsibilities: Support for PCs and servers remotely and on-site (Win & 2022) Installing PCs/upgrading software Administration of IP phone systems Supporting customer applications Setting up email accounts and website … hosting Support for Mac's remotely and on-site Technical skills: Anti-Virus, Disk Space, Memory/CPU, Office 365 Management, VPN Issues Connectivity/Wi-Fi Troubleshooting, Active Directory, Service Cancellations IT Solutions & Project Work Attributes: Team player Keen to learn Confident communicating over the phone More ❯
Employment Type: Full-Time
Salary: £26,000 - £29,000 per annum
Posted:

1st line support engineer

Cambridgeshire, East Anglia, United Kingdom
Global Technology Solutions Ltd
1st line support engineer Location: St Ives, Cambridgeshire Permanent role Standard office hours A close-knit, growing IT support team looking for someone with at least one year of hands-on experience providing technical support to businesses. If youre someone who enjoys solving problems, learning new technologies, and making a real … We value clear, friendly communication, and a willingness to adapt because no two clients or days are ever quite the same. The role's main responsibilities:- Providing technical support via telephone and use of remote control software, with occasional site visits Investigating hardware, software and malware issues Maintaining accurate documentation Create and follow standard operating processes (SOPs) Monitoring … progress of tickets Installing and configuring hardware and software Providing support for Microsoft 365 including SharePoint, and managing users and email accounts Management of email services on mobile devices and tablets Liaising with customers via email and phone Desirable skills and experience:- Microsoft 365 good working knowledge of 365 portal, setting up new accounts, Outlook, SharePoint, Teams etc. More ❯
Employment Type: Permanent
Posted:

1st line support engineer

St. Ives, Cambridgeshire, England, United Kingdom
Global Technology Solutions Ltd
1st line support engineer Location: St Ives, Cambridgeshire Permanent role Standard office hours A close-knit, growing IT support team looking for someone with at least one year of hands-on experience providing technical support to businesses. If you’re someone who enjoys solving problems, learning new technologies, and making a … We value clear, friendly communication, and a willingness to adapt – because no two clients or days are ever quite the same. The role's main responsibilities:- Providing technical support via telephone and use of remote control software, with occasional site visits Investigating hardware, software and malware issues Maintaining accurate documentation Create and follow standard operating processes (SOPs) Monitoring … progress of tickets Installing and configuring hardware and software Providing support for Microsoft 365 including SharePoint, and managing users and email accounts Management of email services on mobile devices and tablets Liaising with customers via email and phone Desirable skills and experience:- Microsoft 365 – good working knowledge of 365 portal, setting up new accounts, Outlook, SharePoint, Teams etc. More ❯
Employment Type: Full-Time
Salary: £25,400 per annum
Posted:

1st line support engineer

Cambridgeshire, United Kingdom
Global Technology Solutions Ltd
1st line support engineer Location: St Ives, Cambridgeshire Permanent role Standard office hours A close-knit, growing IT support team looking for someone with at least one year of hands-on experience providing technical support to businesses. If youre someone who enjoys solving problems, learning new technologies, and making a real More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Help Desk First Line Support

Ely, Cambridgeshire, United Kingdom
EA First Compass House
Looking to build a career in IT support? This is a great opportunity to join a leading Bio-tech organisation to provide Help Desk support with Microsoft products and hardware. If you have some strong IT skills and you are willing to learn this could be a great move for you. Leading Bio tech organisation based More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
1st Line Support
the East of England
10th Percentile
£24,400
25th Percentile
£25,500
Median
£26,250
75th Percentile
£32,500
90th Percentile
£33,750