6 of 6 1st Line Support Jobs in Leicestershire

Social network you want to login/join with: We are seeking a proactive and customer-focused 1st Line Support Analyst to join our IT team. The ideal candidate will be the first point of contact for technical support queries, providing efficient and … Key Responsibilities: Act as the first point of contact for all IT support queries via phone, email, and ticketing system. Provide first-line support for hardware, software, and network issues. Administer and manage Microsoft 365 environments, including user account creation, license assignment, and troubleshooting. … to process improvements. Follow IT policies and procedures, with a keen awareness of security best practices. Essential Skills and Experience: Proven experience in a 1st Line Support or similar IT support role. Hands-on experience with Microsoft 365 Administration (Outlook, Teams, SharePoint, OneDrive More ❯

Social network you want to login/join with: We are seeking a proactive and customer-focused 1st Line Support Analyst to join our IT team. The ideal candidate will be the first point of contact for technical support queries, providing efficient and … Key Responsibilities: Act as the first point of contact for all IT support queries via phone, email, and ticketing system. Provide first-line support for hardware, software, and network issues. Administer and manage Microsoft 365 environments, including user account creation, license assignment, and troubleshooting. … to process improvements. Follow IT policies and procedures, with a keen awareness of security best practices. Essential Skills and Experience: Proven experience in a 1st Line Support or similar IT support role. Hands-on experience with Microsoft 365 Administration (Outlook, Teams, SharePoint, OneDrive More ❯

Leading retail manufacturer with a focus on operational excellence, innovation, and resilience. Technology underpins everything they do, and they're now looking for a 1st Line Support Engineer to join the IT function and be the friendly, professional face of 1st line tech support across the business. The Role As the 1st Line Support Engineer, you'll be the first port of call for all IT-related issues across the business. Whether you're troubleshooting login issues, setting up devices for new starters … or logging support tickets, your calm and proactive approach will ensure the teams stay productive and connected. You'll work closely with the IT Infrastructure Engineer and have opportunities to build your technical skills while making a real difference day to day. Key Responsibilities Respond to IT support More ❯

to login/join with: Old Trafford, Manchester, UK (4 days on-site) Salary: £26-27k per annum iO Associates is seeking a 1st Line Support Engineer for a Manchester-based IT services provider specializing in managed IT support, cloud infrastructure, cybersecurity … its client-focused approach and strategic consultancy, helping businesses align technology with their growth objectives. We are offering an exciting opportunity for an experienced 1st Line Support Engineer to join our expanding team. The role involves maintaining high standards of client service as the company … customer incidents via phone, email, or in person, ensuring prompt resolution. At least 2 years of experience in a service desk or deskside support role, preferably within an MSP environment, with a focus on excellent customer service. Responsibilities: Support and administer Windows Server (all versions), Windows More ❯

IT Support Analyst – 1st Line Hinckley, Leicestershire … Office-Based Full-Time | £25,000 - £27,500 p/a Join a growing team as an IT Support Analyst, providing first-line support across both on-premise and cloud IT systems. This is a great opportunity for someone with at least … months of IT support experience to grow their skills in a hands-on, fast-paced environment. All potential candidates should read through the following details of this job with care before making an application. What You’ll Do: Be the first point of contact for IT issues resolving More ❯

office, 2x from home Are you friendly, tech-savvy, and passionate about providing exceptional service? Sharp IT Services is on the lookout for a 1st Line Support Analyst to join our growing helpdesk team. If you're keen to build your career in IT and … contact for our diverse client base, helping to resolve IT issues efficiently and professionally. Your day-to-day will include: Taking ownership of support tickets – updating, progressing, and closing them with clear communication throughout. Hitting performance targets to keep our service levels high. Continuously improving your technical knowledge … professional, and approachable manner A strong focus on delivering excellent client service Confident communication skills – both written and verbal Some experience with IT support Familiarity with Microsoft Server and Desktop OS A basic understanding of Microsoft 365, Azure, networking, virtualisation, backups, antivirus, and firewalls Awareness of Remote Monitoring More ❯