Sunderland, Tyne and Wear, North East, United Kingdom
SCS Sofas
Description We have an exciting opportunity available for an experienced 1stLineSupport Technician to join our IT team. This is an extremely important role which provides 1stline technical support to all ScS Employees for all IT related enquiries. … an environment where your ideas matter. What does the role involve? Review and monitor all faults/tasks that arrive through the IT Support ticketing system and … log tickets for calls received by telephone. Ensure tickets are responded to, updated and allocated to appropriate team members as necessary within SLAs. Provide 1stlinesupport and handle escalation to other team members and where appropriate to the IT Support Manager or More ❯
the future with enthusiasm and a commitment to excellence. The Role This Teesside based business are looking for an eager and enthusiastic IT Support Analyst with a desire to develop and progress within the business. You will be responsible for ensuring the efficient resolution of IT incidents, whilst … ensuring customers receive a great level of support and satisfaction. The successful candidate will have experience of some of the following. The below list isn't exhaustive , it's more to provide an idea. If you're meeting a handful of the required points, we'd still encourage … you to apply: Experience within a similar IT role A desire to progress within an IT Support role Knowledge of IT and connectivity systems Exceptional customer service skills Excellent verbal communication skills If you are interested in this role, please apply using the link More ❯
Stockton-on-Tees, County Durham, Newcastle upon Tyne, Tyne & Wear, United Kingdom
Reed Technology
the future with enthusiasm and a commitment to excellence. The Role This Teesside based business are looking for an eager and enthusiastic IT Support Analyst with a desire to develop and progress within the business. You will be responsible for ensuring the efficient resolution of IT incidents, whilst … ensuring customers receive a great level of support and satisfaction. The successful candidate will have experience of some of the following. The below list isn't exhaustive , it's more to provide an idea. If you're meeting a handful of the required points, we'd still encourage … you to apply: Experience within a similar IT role A desire to progress within an IT Support role Knowledge of IT and connectivity systems Exceptional customer service skills Excellent verbal communication skills If you are interested in this role, please apply using the link More ❯
