4 of 4 1st Line Support Jobs in North Yorkshire

Job Title: IT Helpdesk Technician (1st Line Support) - Hybrid/Harrogate Location: Harrogate (3 days office/2 days home) Salary: Up to c.£30,000 DOE + Generous Weekend and Bank Holiday On-Call Allowance Why Apply? This is an exciting opportunity for an experienced IT Helpdesk Technician to work in a modern, technology … thinking team where your input will be valued, your ideas will be heard, and your work will directly influence how technology supports services nationwide. IT Helpdesk Technician Responsibilities Deliver 1st line IT support both remotely and on-site Manage and resolve incidents via the IT Service Management platform Configure, deploy, and maintain laptops, desktops, and … hybrid cloud migration projects and internal IT initiatives Participate in the weekend on-call support rota (with allowance) IT Helpdesk Technician Requirements Essential: Previous experience in a 1st Line IT Support/Helpdesk role Strong knowledge of Windows 10/11 and Microsoft 365 Understanding of Active Directory and Microsoft Entra ID Familiarity More ❯

phenomenal success. We are always ‘rethinking the solution’ and welcome innovative ideas and process improvements from all employees. The company has a great community within the workplace with support guidance and opportunities to gain experience and develop your career. This role is a blend of technical support and customer service where you will have a first … pm. Hybrid working with the office available in York. You are required to work from the office 3 days per week. Key Responsibilities: Responsible for the first-line technical support for hardware, software, SaaS application and network-related issues of Optix clients. Managing client contact via phone and email, aiming to resolve 90% of issues and … new concepts and ideas to benefit the team and company. Once fully trained, assist with training and mentoring new starters. The ideal candidate will have: Previous experience in a 1st line IT Helpdesk/Service Support or similar technical role is desirable. Experience using desktop support tools is desirable. A team player who More ❯

phenomenal success. We are always ‘rethinking the solution’ and welcome innovative ideas and process improvements from all employees. The company has a great community within the workplace with support guidance and opportunities to gain experience and develop your career. This role is a blend of technical support and customer service where you will have a first … pm. Hybrid working with the office available in York. You are required to work from the office 3 days per week. Key Responsibilities: Responsible for the first-line technical support for hardware, software, SaaS application and network-related issues of Optix clients. Managing client contact via phone and email, aiming to resolve 90% of issues and … new concepts and ideas to benefit the team and company. Once fully trained, assist with training and mentoring new starters. The ideal candidate will have: Previous experience in a 1st line IT Helpdesk/Service Support or similar technical role is desirable. Experience using desktop support tools is desirable. A team player who More ❯

IT Support Analyst – Edinburgh (MSP Environment) Morris Sinclair is proud to be working in partnership with a dynamic and growing Managed Service Provider based in the heart of Edinburgh. As they continue to expand their client base across Scotland, they’re looking to welcome a proactive and enthusiastic IT Support Analyst to their close-knit team … willingness to learn above all else. ✨ What You’ll Bring A customer-first mindset and a drive to go the extra mile A collaborative spirit and eagerness to support both clients and colleagues A hunger to learn and solve problems independently ️ Tech You’ll Work With Experience with the following technologies is a plus (but not essential): Microsoft More ❯