9 of 9 1st Line Support Jobs in Yorkshire

Radar Healthcare's new Support Analyst We're seeking a motivated individual who enjoys learning and problem-solving to join our Support Team as a 1st Line Support Analyst . As the first point of contact for our customers, Support Analysts manage and resolve support queries via … assisting with system use, and escalating bugs or problems as needed. Ideal candidates possess strong problem-solving skills, excellent communication, and a passion for learning in a dynamic support environment. Please note that shifts will cover hours between 8am and 6pm (35 hours/week). What you'll be doing to make a difference: Providing excellent customer … service with clear communication and empathy. Logging and responding to support queries within SLA guidelines. Investigating and resolving issues. Escalating tickets to higher support levels as necessary. Collaborating with internal teams to align support with implementation and operational goals. Contributing to the development of support documentation and FAQs. Identifying opportunities to improve More ❯

Job Title: 1st Line Support technician Location: Crosshills, BD20 8TA Salary: £25,000 starting salary though with a review after probation and a review annually Position: Permanent Full/Part time (Flexible Hours available) The company are currently looking for a 1st Line Support technician to join their small but … VOIP. Experience with basic hardware, software, and networking is essential. Experience with any additional platforms would be advantageous. Day to day duties will involve answering the phone/support emails and dealing the support issues and logging them into a helpdesk system. Therefore, being organised and being able to prioritize work load is a must. Site … your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of: IT Support Engineer, IT Service Engineer, IT Service Desk Technician, 1st Line Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, Support Technician, IT Support Engineer, 1st More ❯

Job Title: 1st Line Support technician Location: Crosshills, BD20 8TA Salary: £25,000 starting salary though with a review after probation and a review annually Position: Permanent Full/Part time (Flexible Hours available) The company are currently looking for a 1st Line Support technician to join their small but … VOIP. Experience with basic hardware, software, and networking is essential. Experience with any additional platforms would be advantageous. Day to day duties will involve answering the phone/support emails and dealing the support issues and logging them into a helpdesk system. Therefore, being organised and being able to prioritize work load is a must. Site … your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of: IT Support Engineer, IT Service Engineer, IT Service Desk Technician, 1st Line Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, Support Technician, IT Support Engineer, 1st More ❯

Job Title: 1st Line Support technician Location: Crosshills, BD20 8TA Salary: 25,000 starting salary though with a review after probation and a review annually Position: Permanent Full/Part time (Flexible Hours available) The company are currently looking for a 1st Line Support technician to join their small but … VOIP. Experience with basic hardware, software, and networking is essential. Experience with any additional platforms would be advantageous. Day to day duties will involve answering the phone/support emails and dealing the support issues and logging them into a helpdesk system. Therefore, being organised and being able to prioritize work load is a must. Site … your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of: IT Support Engineer, IT Service Engineer, IT Service Desk Technician, 1st Line Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, Support Technician, IT Support Engineer, 1st More ❯

Job Title: 1st Line Support technician Location: Crosshills, BD20 8TA Salary: £25,000 starting salary though with a review after probation and a review annually Position: Permanent Full/Part time (Flexible Hours available) The company are currently looking for a 1st Line Support technician to join their small but … VOIP. Experience with basic hardware, software, and networking is essential. Experience with any additional platforms would be advantageous. Day to day duties will involve answering the phone/support emails and dealing the support issues and logging them into a helpdesk system. Therefore, being organised and being able to prioritize work load is a must. Site … your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of: IT Support Engineer, IT Service Engineer, IT Service Desk Technician, 1st Line Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, Support Technician, IT Support Engineer, 1st More ❯

Job Title: 1st Line Support Team Leader Location: Sheffield (Hybrid - 3 days office/2 days remote) Salary: Up to £35,000 Employment Type: Full Time, Permanent About the Role: We are seeking a motivated and experienced 1st Line Support Team Leader to join a growing Managed Service Provider (MSP … a hybrid role offering the opportunity to combine hands-on technical support with team leadership and operational responsibilities. You'll lead a small, dynamic team providing exceptional 1st line IT support to a diverse customer base, ensuring high standards of service delivery while supporting internal process improvements. The role includes overseeing ticket progression … managing performance, and handling technical escalations to 2nd/3rd line teams. Key Responsibilities: Team Leadership & Management Lead and mentor a team of 1st Line Support Technicians, ensuring effective daily operations and positive team morale. Conduct regular 1-to-1s, probation reviews, and performance appraisals. Manage team rotas, absence/holiday tracking, and More ❯

Edwards and Pearce are delighted to announce their collaboration with one of East Riding's leading IT and Software providers. This esteemed company is currently seeking experienced 1st Line IT Engineers to join their thriving team. THE ROLE: It will involve providing onsite desk side support work for our client supporting thin client environments, desktops … servers and network equipment. Troubleshoot client support incidents, liaising with our clients over the phone, email, teams or on client site. This role may require your attendance on the client site(s) supporting customers accessing IT services. Helping customers solve technical issues with their computers (hardware and software) Liaising directly with end users to resolve any problems. Logging … technical support requests over the telephone, face to face or by email Using remote control tools and technologies to assist end users' as required Documenting systems and procedures as implemented for and on behalf of our customers THE CANDIDATE: Microsoft Exchange and Office 365 Server Hardware and Software Network solutions including local area networks, wide area networks and More ❯

career in IT? Do you have experience in customer service but want to get your foot into a new industry? Are you fluent in Spanish and ready to support our customers with a first class service? ASK4 is always … looking for a Spanish speakingFirst Line Support Engineerto join our Internet Team over the Summer on a 4 month fixed-term contract. As a First Line Support Engineer at ASK4, you'll receive top-notch technical training to join our dynamic internet support team. You will be at the forefront … up and log in to our internet services. Logging calls/emails or live chats into the system and escalating to the second line when necessary. First Line diagnosis and resolution of technical faults. You will be the contact point for customer account administration. Work alongside a talented team of engineers, gaining insights and expertise to More ❯

x Temp - First Line Customer/IT Support - DONCASTER Starting ASAP - 3 to 4 months ongoing Salary - £26,000 Shifts: 6am … 2pm OR 12pm - 8pm Fully based on site - parking available Elevation Recruitment are exclusively working with a fantastic business based in Doncaster who are looking to recruit 3 x 1st Line Customer/IT Support individuals. Main Duties will include: - Supporting the setup of the service desk function - Support IT requests via phone … and email - Work with a ticket system to help troubleshoot and resolve customer problems - Assist with password resets and application support - Follow up with end users to ensure service has been at the right level - Assist with system updates - Escalate more complex queries to 2nd or 3rd line support You must have previous experience More ❯