7 of 7 1st Line Support Jobs in Surrey

1st Line Support Engineer - Guildford Location: Guildford Type: Contract (6 months) Salary: Negotiable depending on experience I'm currently recruiting for a well-established IT provider based in Guildford who are looking for a 1st Line Support Engineer to join their growing team. This is a great opportunity for someone … development of standard operating procedures (SOPs) for common issues, helping streamline quick resolutions Monitor Service Desk email and phone systems, ensuring timely response to the Group’s DDI line Regularly review escalated tickets to ensure they are progressing within agreed Service Level Agreements (SLAs) Assist with general IT admin tasks, including documentation, procurement, and system housekeeping Carry out More ❯

First Line Technical Support Engineer (Shift Patterns) Location : Chertsey, Surrey Department : IT Job Type: Full time Contract Type: Permanent Are you an experienced First Line Support Engineer looking to boost your career working in an advanced Helpdesk team that pride themselves on delivering high-quality service levels? The Company Krome Technologies is … believe in encouraging a strong culture of Community, Confidence, and Integrity. The Role Due to exciting growth within the business, a fantastic opportunity has emerged for a First Line Technical Support Engineer to join our 24x7 Support Team. Joining this technically strong, fun and dynamic team, you will be dealing with hands-on problem … Package (25 days, plus Bank Holidays, increasing with Length of Service) Employee Assistance Programme Private Medical Insurance (applicable after 5 years service) Learning and Development Programme, aimed to support Career Progression Monthly Employee Recognition Awards (Extra Days Holiday or Amazon Voucher Rewards) Long Service Recognition Awards for 5, 10, 15 years+ Complimentary Breakfast Available (8am 9am Mon to More ❯

We have a brand-new opportunity for a personable and client focused 1st Line Support Engineer to join a small but well-established IT Solutions company. Working within a dedicated team you will be the first point of contact, providing 1st line technical support for their business clients. The role … is based at their offices in the London/Surrey area. Key Responsibilities: Provide 1st line support to SME clients through the helpdesk ticketing system, troubleshoot basic IT issues, log incidents, and escalate more complex problems to higher support levels. Set up and configure new user accounts, devices, and applications, in addition to … demonstrate first class Customer Service skills, building and maintaining strong relationships with clients and be comfortable working to agreed SLAs as well as the following: • Previous helpdesk experience delivering 1st line support • Confident with Microsoft Office 365, Windows OS and basic networking • Excellent communication skills and ability to work with people at all levels. • Ability More ❯

their team. They manage over 400+ business IT systems , delivering cutting-edge technology and first-class support. Now, they’re looking for a tech-savvy, ambitious, and customer-focused 1st Line Support Technician to join their ranks! The Role As the first point of contact for customers, you’ll be the bridge between users and … exceptional support, and ensuring seamless IT operations. Your role is crucial in keeping businesses running smoothly while growing your own expertise in the IT sector. Job Title: 1st Line Support Technician? Salary: £27,000 - £30,000? Location: Redhill ( own transport required due to location )?? Perks & Benefits: 22 days annual leave (increasing to … with Windows, Office 365, networking, virtualization, software updates, and backup solutions What We’re Looking For MSP Experience: Ideally you will hold a minimum of 1 year experience at 1st Line support although our client will consider fresh, dynamic and career driven individuals with technical understanding/academic qualifications? People Skills: You love helping others More ❯

Position: First Line Support/Junior Support Analyst Location: Guildford Salary: £27,000 - £28,000 Job Type: Full-time (Office-based) The Role Are you early in your IT career and looking to grow your skills in a professional and supportive environment? We’re currently recruiting for a First Line Support/Junior Application Support Analyst to join an in-house IT team based in Guildford. This role is ideal for someone with foundational IT support experience who is eager to develop further in application and technical support. You’ll be the first point of contact for internal IT queries and gain hands-on experience … with bespoke applications, hardware support, and vendor coordination. Benefits Include: Bonus scheme Salary sacrifice electric car scheme Company pension Private medical insurance Group life cover Annual salary reviews Flu jabs Volunteer days Social events and birthday leave Support for skills development Charity engagement and referral programme Key Responsibilities: Provide first-line technical support More ❯

New exciting opportunity in Guildford! Job title: 1st Line Support Engineer Salary: £25,000 - £30,000 Location: Guildford, Hybrid working available Hours: Monday - Friday, 9am - 5pm (Fixed hybrid - Monday & Friday - WFH) Benefits: Social Events, Charity Support, Volunteer Days, Annual Salary Reviews, plus even more perks waiting after you pass your probation! The Role … This is an excellent opportunity for a proactive and technically minded individual to join the team as a 1st Line Support Engineer. Acting as the first point of contact for all IT and application-related queries, the role is key in supporting staff with day-to-day technical issues, while also contributing to the maintenance … on experience with bespoke business applications and play a supportive role across a broad range of IT operations. Key Responsibilities: Frontline Support: Respond to and resolve first-line technical issues relating to hardware, software, and user access. Application Support: Gain knowledge of in-house applications, providing support and escalating complex issues when More ❯

Our client, a leading MSP in the IT sector is seeking a 1st Line Support Engineer to join them on a full-time, permanent basis. Due to growth our client is looking to add a 1st Line Support Engineer to their team, providing a high level of technical support to their broad range of clients. The ideal candidate will have a minimum of 1 years’ experience in a similar IT Support role, providing 1st Line support with the opportunity to progress to 2nd Line in the future. This role is offer on a hybrid basis, working 2 days … including TCP/IP and DNS - Understanding of SharePoint and Microsoft Servers - Basic Server administration - Familiarity with Anti-Virus and Backup Software This is an excellent opportunity for a 1st Line Support Engineer to join a thriving MSP who are leaders in the field, where you will be working with an experienced team providing a More ❯