1 of 1 1st Line Technical Support Jobs in Northern Ireland

Brook Street Recruitment is working on behalf of our client in Belfast who is looking to recruit a home working Technical Support Agent - role will involve working evening shifts PLEASE NOTE THAT ALTHOUGH THIS IS A WORKING FROM HOME ROLE APPLICANTS WILL BE EXPECTED TO INTERVIEW ON SITE AND TRAIN ON SITE - IF YOU ARE NOT … ROLE Job Purpose This role is to take inbound calls and to provide exceptional service to merchants, partners, and resellers. The merchants and partners will call inbound seeking technical support for terminals and gateways in credit card and ACH processing. You will provide solutions to their challenges, bridge knowledge gaps, and proactively recommend ways they can … revenue potential. You have an understanding that our merchants success is also our success. Being able to work in a collaborative and highly motivated environment is critical. The Technical Support Advisor will have the responsibility and authority to ensure that our merchants and partners are highly satisfied with the level of service the company provides. They More ❯