TechnicalSupport/1stline Helpdesk Hours of work: Monday to Friday 9am to 5pm Location: Wickham area Salary: £24000- £26500 Plus, fantastic benefits which include the following: 28 days holidays (Successful candidate will get 1 additional day’s leave per year they … a very well-established business who are based in the local area. Due to the growth plans out client is looking to recruit a 1stlineTechnicalSupport advisor to join their IT department. As 1stLineTechnicalSupport/IT Helpdesk you will be responsible for TechnicalSupport/1stLine Helpdesk responsibilities include the following: Assisting clients with any technical issues that they have with their software. Answering calls and e-tickets from more »
1stLineTechnicalSupport Agent Brief Overview of role/project: We are looking for someone with a flexible, dynamic, can-do attitude, working in a fast-paced environment, join a friendly and collaborative team, to be our first point of contact for … the customer related support activities. A 1stLineTechnicalSupport Agent to add value to an existing technically diverse team of engineers, with a right 1st time attitude, with an attention to detail is a must. Can you be clear … concise when engaging the customers, updating the customer efficiently in a prompt manner and own technical issues through to resolution. A standard day can include liaising directly with on-site engineers to assist them in resolving faults, triage of incidents to support a prompt resolution and more »
1stLineTechnicalSupport Agent Brief Overview of role/project: We are looking for someone with a flexible, dynamic, can-do attitude, working in a fast-paced environment, join a friendly and collaborative team, to be our first point of contact for … the customer related support activities. A 1stLineTechnicalSupport Agent to add value to an existing technically diverse team of engineers, with a right 1st time attitude, with an attention to detail is a must. Can you be clear … concise when engaging the customers, updating the customer efficiently in a prompt manner and own technical issues through to resolution. A standard day can include liaising directly with on-site engineers to assist them in resolving faults, triage of incidents to support a prompt resolution and more »
1stline analyst to work on a busy helpdesk to deliver technicalsupport via the telephone, email and using remote access software, to our increasing client base. You must be a self-motivated individual with superb communication skills and be very well presented. … an apprentice’s time at work Qualifications included: Level 2 Functional Skills in English and maths Level 3 Information Communications Technician Apprenticeship Promotion to 1stLine Technician on our helpdesk on a permanent contract A new training plan will be designed for the individual so they can … hour unpaid lunch) Expected Duration 16 Months Positions Available 1 Closing Date Friday, 17th May 2024 Start Date Monday, 1st July 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Number skills Analytical skills Team working Creative Initiative Qualifications English more »
