2nd/3rd Line Support Jobs in West London

1 of 1 2nd/3rd Line Support Jobs in West London

IT Support Engineer - 3rd Line - 2nd Line Support

Richmond upon Thames, Greater London, UK
Hybrid / WFH Options
Mackenzie Jones
IT Support Engineer - 3rd Line - 2nd Line Support. Permanent. T6 / MN / 1247884. £36k + Benefits Package. Location: Onsite - Hampton Court, Greater London. Onsite Working: Monday to Friday during Term Time / School Holiday Periods - reduced working hours & flexibility to work from home. *Must have Education … Support Engineer - 3 to 4 years’ experience. Microsoft 365 Admin, SharePoint & MS Teams. Windows Server - knowledge of AD, DNS, DHCP, VMware etc. Networking - Troubleshooting Switches, Wireless A / P, LAN / WAN, TCP / IP, DNS, VLAN, VPN - 2nd Line Support / Desirable to have Ubiquity or Cisco … Meraki experience. Support of End User Devices - Windows, Laptop, Desktop, iPads & Tablets. Hardware & Software support - installation, configuration & deployment. Media Audio / Visual devices - i.e., Projectors & Interactive Displays etc. Security - Firewall, AV, Web Filters & Security Policies. VOIP Comms or Telephony support. Desirable Experience - Apple MDM solutions - iPads, iPhones. ITIL Framework knowledge. Managing small IT Projects. Leading More ❯
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