9 of 9 2nd/3rd Line Support Jobs in the UK

2nd / 3rd Line Technical Support Engineer / IT Infrastructure Engineer who has previous hands-on experience supporting complex Microsoft O365 and Azure environments within an IT second line and third line capacity is required to … a technically driven team based in Manchester, North West England. SALARY: £42,000 - £48,000 per annum + Benefits (see below) LOCATION: Hybrid Working / Manchester (M5) JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a 2nd / 3rd Line Technical Support Engineer / IT Infrastructure Engineer who has previous hands-on experience supporting complex Microsoft O365 and Azure environments within an IT second line and third line capacity. Working as the 2nd / 3rd more »

2nd / 3rd Line Support Engineer Swindon Up to £37,000 + 33 Days Holiday + Healthcare Cash Plan + Retail Discounts + EAP + Life Insurance + Package Excellent opportunity for a 2nd / 3rd … 30am-6pm. This is a fully on-site position with no home working. The ideal candidate will be a well rounded 2nd / 3rd Line Support Engineer with a good knowledge of Servers, Networking, and Configuration. Candidates must be confident with … an established business offering a collaborative and welcoming team environment, a technically fascinating work-load, and a great package! The Role: *2nd / 3rd Line Support *On-phone and email-based support *Working with a ticketing system *Shifts more »

IS Support Engineer (2nd / 3rd Line) - Windows / Linux, SQL, Networking £35,000 - £40,000 + Mon - Fri + Progression + Company Benefits Wembley Are you an IS Support Engineer with Windows / Linux, VMware & networking … for over 170 years and operate at sites across the UK and Europe. This varied and challenging role, you will provide 2nd / 3rd line support for both Windows and Linux environments, troubleshooting complex issues across systems and applications. You will … Issues * Working on Windows and Linux Operating Systems * System Administration * Monday to Friday role THE PERSON * IS Support Engineer * 2nd / 3rd Line experience * SQL & Networking experience * Commutable to Wembley Office Reference: BBBH16032A Keywords: IT, IT Support, Finance, 2nd more »

IT Support Engineer providing 2nd / 3rd Line Support is required by a highly reputable professional services firm paying up to £55k, and located at their head office based in close proximity to Piccadilly Circus. This position holds responsibility … environment itself is heavily Microsoft focused and with that in mind we are seeking someone with a solid understanding of Microsoft stack, Windows 10 / 11, Intune Administration, and familiar working in a professional, fast paced environment with the enthusiasm to roll up their sleeves when needs be. Responsibilities … Provide 2nd / 3rd line support, including troubleshooting, configuring devices (smartphones, tablets, laptops, etc.) Support Microsoft Office apps and the firm's document management system. Handle user account set-up and daily administration. Follow security protocols for data imports more »

Are you looking for a new exciting opportunity working as a 2nd / 3rd Line Support Engineer for a Managed Service Provider based in Witney, Oxfordshire? Main Duties of the Role Provide onsite, remote and telephone support Project management … and implementation Keep documentation up-to-date and accurate Manage client expectations and adhere to support SLAs Escalation point for 1st and 2nd line engineers Mentoring junior members of the team Your Skills and Experience Windows Server Microsoft 365, Azure and Intune Microsoft Exchange more »

is the ideal opportunity for you! The Ideal Candidate: Essential: Minimum of 5 GCSEs at Grade C or above (or equivalent) Further education engineering / IT qualifications Microsoft associate or other qualifications Experience of working in a similar role Experience in the IT Services sector Experience of working in … an IT service desk team Knowledge of relevant industry Knowledge of technical support process Ability to use MS Word, Excel and Publisher Full driving licence (Manual) Desirable: Degree Level Cyber security qualification Experience in Cyber Security Knowledge of Managed Print Solutions Experience using supplier portals and CRM systems … quality service delivery and regular system updates. Troubleshoot and support managed IT hardware and software solutions. Provision and support Microsoft / Office 365 and core network infrastructure. Engage in technical presales client interactions and vendor liaison. Attend relevant technical training to keep knowledge updated. Visit more »

Job Description Role Description This is a full-time hybrid role for an Information Security Manager with 2nd and 3rd Line IT support experience. The role involves day-to-day tasks associated with planning, implementing, and maintaining an Information Security Management System … ISMS), including managing cybersecurity risks, implementing network security measures, and ensuring compliance with industry standards. The Information Security Manager will also provide IT support to the company and will be based in the London office, with flexibility for some remote work. Your past experience must include 2nd and 3rd line infrastructure support where you are able to advise and direct the technical team. Qualifications Experience in Information Security Management and creating and implementing an ISMS Experience in Cybersecurity and Network Security Expertise in Information security best practices and standards more »

with 3 rd party suppliers, ensuring issues are escalated and dealt with as necessary and to SLA Manage all system access requests Own application / system documentation and the data repository that holds that information (i.e. SharePoint) Provide technical support to the application architect and project services … for project deliverables Ensure that pro-formas are completed and submitted and track delivery Provide test support for new and enhanced systems / applications Responsible for Change Management process, ensuring that changes are managed, roll-back plans are in place and that they are appropriately scheduled and … associated processes Responsible for the development and maintenance of the Clients data warehouse Run reports and conduct analysis in-line with Business / Management requirements Responsible for the provision of performance information, ensuring timely, accurate reports are provided to the necessary parties Work with the Application Architect more »

with 3 rd party suppliers, ensuring issues are escalated and dealt with as necessary and to SLA Manage all system access requests Own application / system documentation and the data repository that holds that information (i.e. SharePoint) Provide technical support to the application architect and project services … for project deliverables Ensure that pro-formas are completed and submitted and track delivery Provide test support for new and enhanced systems / applications Responsible for Change Management process, ensuring that changes are managed, roll-back plans are in place and that they are appropriately scheduled and … associated processes Responsible for the development and maintenance of the Corp data warehouse Run reports and conduct analysis in-line with Business / Management requirements Responsible for the provision of performance information, ensuring timely, accurate reports are provided to the necessary parties Work with the Application Architect more »