4 of 4 2nd Line Engineer Jobs in Norfolk

Second Line Helpdesk Engineer Up to £30k per year Kings Lynn (Norfolk) Hybrid (2 to 3 days a week) A Second Line Helpdesk Engineer provides advanced technical support to resolve complex hardware, software, and network issues for end users. They troubleshoot and diagnose problems, often working on escalated incidents from first-line More ❯

Second Line Helpdesk Engineer Up to £30k per year Kings Lynn (Norfolk) Hybrid (2 to 3 days a week) A Second Line Helpdesk Engineer provides advanced technical support to resolve complex hardware, software, and network issues for end users. They troubleshoot and diagnose problems, often working on escalated incidents from first-line More ❯

Second Line Helpdesk Engineer Up to £30k per year Kings Lynn (Norfolk) Hybrid (2 to 3 days a week) A Second Line Helpdesk Engineer provides advanced technical support to resolve complex hardware, software, and network issues for end users. They troubleshoot and diagnose problems, often working on escalated incidents from first-line More ❯

Job Title: Second Line Helpdesk Engineer Location: Hybrid working, Norfolk We have an exciting opportunity with an established & still growing organisation who offer great training for a second line helpdesk engineer. This company can offer an attractive hybrid working pattern and offer a great benefit package. They are a leading provider within their specialised … sector. Responsibilities: Provide second line technical support across a broad range of hardware, software, and network issues. Troubleshoot and resolve escalated incidents within agreed SLAs. Support users with operating systems (Windows, MacOS), Microsoft 365 etc. Administer Active Directory, network protocols (TCP/IP, DNS, DHCP), and remote access tools. Deliver a high standard of customer service. Manage and More ❯