12 of 12 2nd Line Engineer Jobs in the Thames Valley

S-SA Digital gives you total reliability to help scale your career in the cloud. Position: 1st/2nd Line Support Engineer Type: Permanent Location: Milton Keynes Job Description We have a fantastic opportunity for a 1st/2nd Line Support Engineer to join a leading IT Support company (MSP … essential). The successful candidate will be part of our first response teams and will ensure that our customers receive an excellent and consistent service experience. The 1st/2nd Line IT Support Technician will ideally come from the background of an IT Managed Service Provider; however, this is not essential as there will be plenty of … systems (ConnectWise), as well as have the capacity to work in a fast-paced environment. We feel that this is a great opportunity for a passionate IT Support Engineer who has strong communication skills and enjoys working in the office. Our client has partnerships with all the leading vendors; therefore, opportunities to progress your career and gain industry More ❯

Our client is an International IT Service Provider who require an experinced 1st/2nd Line Support Engineer to work from their customers site in Slough. START: ASAP END: INITIALLY 31/12/2025 RATE: £18.87 PER HOUR HOURS: 7.5 PER DAY, 37.5 PER WEEK LOCATION: ON-SITE IN SLOUGH Working as part of … a dynamic team you will be providing 1st and 2nd line on-site user support. This includes analyse incidents, problems & service requests, propose solutions and help implementing them. You will also be responsible for any escalation and follow up. ? Some of the daily activities are: ? End users support ? Windows 10 and Microsoft O365 troubleshooting. ? Resolution of software More ❯

My global client based in Reading have an urgent requirement for an IT Support Engineer to join on an initial 12 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your IT career. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows More ❯

An experienced Field 2nd Line IT Support Engineer with at least 3 years of experience is needed to join the team at entrust IT, a leading Managed Services Provider supporting IT infrastructures for multiple clients. The role will cover Milton Keynes or the surrounding region on a full-time, remote (work-from-home) basis. Candidates … role involves: High-quality tools Home and client-site working in your region Varied challenges and a focus on good quality work Key Responsibilities: As an IT Field Engineer, you will already have experience with remote analysis of issues, diagnosis and support. Work with the customer to understand each issue so that you can recreate it, diagnose it … or escalate it to 3rd line colleagues with specialist skills where necessary. Monitor and follow up on client's issues, taking ownership to see they progress to a conclusion. Required Qualifications & Experience: At least 3 years of IT Support experience, preferably including on-site networking. Maths and English qualifications equivalent to GCSE C or above. Full Driving Licence. More ❯

Our Global Enterprise client is looking for a 2nd Line Engineer to join their on-site support team. This includes analysing incidents, problems & service requests, proposing solutions and helping implementing them. Start Date: ASAP Duration: 125 days (initially) Pay Rate: £114.94 p/d (PLEASE NOTE: Employer NI is paid for by the client) Total … hand-held devices (Intune - DEP ). Previous experience working in a corporate IT environment is an asset. Kiosk Bar: welcoming users, troubleshooting and providing solutions. To apply for this 2nd Line Support Engineer Contract job, please click the button below and submit your latest CV. Curo Services endeavour to respond to all applications. However, this More ❯

Location - Abingdon FTC - 30k Position - 2nd Line Engineer Essential: Minimum of 2 years' IT experience in a corporate environment Excellent knowledge in Windows 11 installation and configuration Strong communication skills Excellent troubleshooting and problem resolution skills Able to work independently under pressure Active Directory - User Creation/Groups Lenovo, Dell Hardware experience Administration of Microsoft More ❯

Location - Abingdon FTC - 30k Position - 2nd Line Engineer Essential: Minimum of 2 years' IT experience in a corporate environment Excellent knowledge in Windows 11 installation and configuration Strong communication skills Excellent troubleshooting and problem resolution skills Able to work independently under pressure Active Directory - User Creation/Groups Lenovo, Dell Hardware experience Administration of Microsoft More ❯

Job Title: 2nd Line Engineer Location: Milton Keynes Job Type: In office until probation ends, then hybrid (2 days in office) Salary: 32,000 - 35,000 DOE Our client is dedicated to providing top-tier IT services to a diverse range of clients. They pride themselves on their customer-focused approach and ability to solve … complex technical problems efficiently and effectively. We are looking for an established 2nd Line IT Support Engineer to join their team and help continue to deliver exceptional support to a wide range of clients. Key Responsibilities: Work on various client based projects Resolve complex technical issues Diagnose software and hardware faults Helpdesk support for AV … skilled IT professional looking for a challenging and rewarding role, we would love to hear from you! Please apply for immediate consideration and interview! Key Words: Senior IT Technician, 2nd line, 2nd/3rd line, Senior IT Engineer, Field Engineer, MSP Engineer In Technology Group Ltd is acting More ❯

Job Title: 2nd Line Engineer Location: Milton Keynes Job Type: In office until probation ends, then hybrid (2 days in office) Salary: £32,000 - £35,000 DOE Our client is dedicated to providing top-tier IT services to a diverse range of clients. They pride themselves on their customer-focused approach and ability to solve … complex technical problems efficiently and effectively. We are looking for an established 2nd Line IT Support Engineer to join their team and help continue to deliver exceptional support to a wide range of clients. Key Responsibilities: Work on various client based projects Resolve complex technical issues Diagnose software and hardware faults Helpdesk support for AV … skilled IT professional looking for a challenging and rewarding role, we would love to hear from you! Please apply for immediate consideration and interview! Key Words: Senior IT Technician, 2nd line, 2nd/3rd line, Senior IT Engineer, Field Engineer, MSP Engineer In Technology Group Ltd is acting More ❯

Job Title: 2nd Line Engineer Location: Milton Keynes Job Type: In office until probation ends, then hybrid (2 days in office) Salary: £32,000 - £35,000 DOE Our client is dedicated to providing top-tier IT services to a diverse range of clients. They pride themselves on their customer-focused approach and ability to solve … complex technical problems efficiently and effectively. We are looking for an established 2nd Line IT Support Engineer to join their team and help continue to deliver exceptional support to a wide range of clients. Key Responsibilities: Work on various client based projects Resolve complex technical issues Diagnose software and hardware faults Helpdesk support for AV … skilled IT professional looking for a challenging and rewarding role, we would love to hear from you! Please apply for immediate consideration and interview! Key Words: Senior IT Technician, 2nd line, 2nd/3rd line, Senior IT Engineer, Field Engineer, MSP Engineer In Technology Group Ltd is acting More ❯

Technical Authority Expert is responsible for the coordination, management, and execution of proactive and reactive maintenance activities that require advanced support beyond the capabilities of 1st Level Operations. 2nd Level Assurance Engineer expertise ensures our services are continuously available and performing to Service Level Agreement (SLA) standards. You will be assigned to work with ticket management and … high-level network troubleshooting to resolve service faults efficiently. Key Responsibilities •Perform 2nd Level Operations and Maintenance (O&M) on customer IP network elements, including routers, switches, and firewalls. •Meet or exceed network availability targets and ensure service continuity. •Conduct root cause analysis (RCA) for network system faults. •Prioritize fault resolution to meet SLA/WLA requirements. •Investigate and …/ISP/Enterprise with a minimum of 5 years of practical knowledge. •Excellent communication skills, with the ability to handle customer inquiries and ensure resolution. •Proven experience in 2nd level support activities and troubleshooting IP network issues and tickets (Routers, switches, and Firewall etc.). •Proficiency in Multi-Vendor Routing and Switching products, including Juniper (MX, EX and More ❯

their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. Job Summary The role of an Onsite Engineer is to provide support services to … a specific customer on one or multiple sites that are covered within the contract. The Onsite engineer will be responsible for providing basic hardware and 1st/2nd line support on site, as well as PC and laptop imaging, moves, changes and installation of hardware, plus helpdesk, desktop, video audio and printer support. The responsibilities More ❯