2ndLineEngineer Location: London (onsite) Salary: Up to £45,000 per annum We are currently looking for a dynamic and skilled 2ndLineEngineer to join our client’s small but growing team based in London. This is a … key part of the team and will ensure smooth day-to-day operations by providing support to users at all levels. Key Responsibilities: Provide 2ndline support to all employees, both onsite and remotely. Manage and maintain a range of technologies, including Active Directory, Windows Server, Entra … are maintained, updated, and secure. Collaborate with the wider team to meet deadlines and deliver on operational requirements. Key Skills and Experience Required: Proven 2ndline support experience with strong troubleshooting abilities. In-depth experience with technologies including: Active Directory Windows Server Entra ID Office 365 Exchange More ❯
2ndLine EUC Analyst Our long-standing client, an FTSE 250 financial services provider, is hiring a 2ndLine EUC Analyst with experience supporting enterprise corporations within an End Users/EUC Experience Team. To be successful, you must have demonstrable experience within a … 2ndline service desk position within a regulated corporation providing second-line support to the MAC/Windows OS, 365 suite (Intune/Autopilot), Azure Virtual Desktop, and Cloud printing solutions. Our client is offering a day rate of £250 to £300 PD for a … Webex/Teams for users across the group, including new user provision, plugin updates, and removal of leavers Key Experience: Proven experience within a 2ndline support role, within a service desk, service deliver, EUT/EUC environment is a must have Domain industry experience within a More ❯
Desktop Support Engineer/2ndLine Technical Support Technician who has good IT troubleshooting and user facing skills is required to provide onsite deskside technical support for a multi award-winning Managed Service Provider based in the City of London. SALARY: £34,000 per annum … the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for a Desktop Support Engineer/2ndLine Technical Support Technician who has good IT troubleshooting and user facing skills. Working as an onsite Desktop Support Engineer/2ndLine Technical Support Technician you will work at a dedicated client site throughout the week providing face-to-face technical support. When you are not scheduled to attend site you will work alongside the IT Helpdesk/Service Desk Team providing remote support More ❯
2ndLine Support Engineer Contractor to join a fantastic Creative Agency located near Angel, Islin gton Train Station . This is an on-site role, Monday to Friday, providing essential support to over 200 users. The Role: As a key member of the IT team … you'll be the first point of contact for all face-to-face and remote end-user issues. Your responsibilities will include: Providing comprehensive 2ndline support, resolving a wide range of technical issues for over 200 users. Identifying opportunities for IT process improvements and efficiency gains. … WAN/LAN/DNS Slack & Zoom administration Jamf (for Apple device management) Support for Adobe Creative Cloud applications If you're a proactive 2ndLineEngineer with a passion for creative environments, we'd love to hear from you! To Apply: Please submit your More ❯
2ndLine Support Engineer MSP - Central London Up to £40,000 We’re working with a growing MSP based in Central London looking for a capable and confident 2ndLineEngineer with strong networking expertise. You’ll be the go … to escalation point for 1st Line Engineers, resolving more complex issues across Microsoft 365 and network environments, with a particular focus on robust networking skills. Our client values a proactive, can-do attitude. You'll be joining a tight-knit, collaborative team where everyone pulls together. If you … or similar PSA/RMM tools) to manage tickets and monitor systems Mentor junior engineers and contribute to ongoing service improvements Key Requirements: Previous 2ndLine experience within an MSP environment, supporting multiple clients Strong networking skills - solid understanding of DNS, DHCP, VPNs, configuring, routing, switching, and More ❯
Job Title: 1st/2ndLineEngineer x 3 Line Manager: Service Desk Manager Department: IT Department Location: Cricklewood Job summary: Provide 1st and 2ndline support 1000 users across multiple sites throughout Glasgow, Edinburgh, Ireland, London and the UK. … However, there will be requirement to travel to other Company offices or Associated Company locations. Main Responsibilities Provide first line and secondline support to over 1000 users across multiple sites for Comfort Delgro companies across the UK and Ireland Log all calls using the Helpdesk More ❯
My client a leading MSP in the City of London are looking for an experience ' 2ndLine Support ' to join them on a permanent basis. The 2ndLine Support Engineer will be responsible for providing support to customers for the more complex … This candidate MUST have experience working for an MSP previously and must be someone who is very customer centric and people orientated. Job Title: 2ndLine Support Salary: £35,000 - £40,000 Location: London (5 Days Onsite) Job Type: Permanent Start: ASAP Required Skills and Experience: Proven More ❯
2ndLine Support Engineer London, 4/5 days onsite £30,000 - £40,000 MSP The role: Effectively managing workload and prioritising multiple open tickets simultaneously while adhering to SLA thresholds for incidents, requests, and problems. Offering technical maintenance and support for all IT hardware More ❯
with your recruiter to learn more. Base pay range Direct message the job poster from McGregor Boyall Consultant - Infrastructure, Cloud & DevOps at McGregor Boyall 2ndLine Support Engineer London, 4/5 days onsite MSP The role: Effectively managing workload and prioritising multiple open tickets … Information Technology Industries Technology, Information and Internet Referrals increase your chances of interviewing at McGregor Boyall by 2x Get notified about new SecondLine Support Engineer jobs in City Of London, England, United Kingdom . London, England, United Kingdom 3 weeks ago City Of London, England … week ago London, England, United Kingdom 7 months ago London, England, United Kingdom 1 week ago IT Support Engineer with 1st and 2nd Level Support London, England, United Kingdom 2 days ago London, England, United Kingdom 3 weeks ago London, England, United Kingdom 2 weeks ago London More ❯
same. From the teammates beside us to the leaders who guide us, we move forward together. Job Summary The role of an Onsite Engineer is to provide support services to a specific customer on one … or multiple sites that are covered within the contract. The Onsite engineer will be responsible for providing basic hardware and 1st/2ndline support on site, as well as PC and laptop imaging, moves, changes and installation of hardware, plus helpdesk, desktop, video audio More ❯