1 to 10 of 10 2nd Line Engineer Jobs in the Midlands

2nd Line Engineer £200 p/d Inside IR35: We are seeking a 2nd Line Engineer, to join an exciting client's team on a temporary basis. You will need experience as a 2nd line/1st … support, project tasks, to resolve incidents and service requests. Key Responsibilities: Acting as 1st and 2nd line technical support Provide second line support service for any tickets escalated from the service desk and providing a timely response, ensuring service tickets and documentation are updated accordingly. … keep our technical landscape secure and fit for purpose for the ever changing needs of staff. Essential Experience Required: Significant experience in a second line support role. Expert knowledge & experience of hardware, software and mobile technologies. Ability/experience to break down an incident into technology and service more »

Title: 2nd Line NOC Engineer Location: Ledbury, UK (Hybrid) Position Type: Full-Time Salary: £40,000 - £50,000 DOE About Us: We are working with a leading provider of innovative IT solutions and services, dedicated to delivering outstanding technical support to businesses across various sectors. … We pride ourselves on our commitment to excellence and our collaborative, supportive work environment. We are now seeking a talented and motivated 2nd Line NOC Engineer to join our dynamic team in Ledbury. Job Description: As a 2nd Line NOC Engineer … working closely with other team members to deliver exceptional service. Key Responsibilities: Monitor and maintain network infrastructure to ensure optimal performance. Troubleshoot and resolve 2nd line technical issues, escalating to 3rd line support when necessary. Conduct regular system and network health checks. Collaborate with the more »

2nd Line WAN Engineer Solihull on site 4 days on, 4 days off, 4 nights on, 4 days off, repeat Full time Job Description We are looking for a 2nd Line WAN Project Configuration Engineer capable of configuring, trouble shooting … to enable the delivery of secure network services globally and to manage and support a new Juniper Core Network. (MCN) WAN estate. As a 2nd Line WAN Engineer, you will contribute to this by helping deliver for our customers across the region. Your role will more »

2nd Line Support Consultant Remote (1 day a month in the Nottingham Office) Salary GBP - £35,000 The Company My client provides IT Solutions and Services for the healthcare sector, focusing on improving efficiency and Security in IT Systems. The team of experts help healthcare companies manage … of top-quality healthcare services. The Role With very high company retention and employee-focused values, they are now looking to add an experienced 2nd Line Support Consultant to the team. This role will involve, solving technical issues, the deployment of Software, and maintaining good relationships with … Company Pension Scheme (Up to 5%) Private Medical Healthcare Remote working Options Company socials External Training/Development Pathways Requirements: Strong experience in a 2nd Line Support role with additional end-user-facing experience In-depth experience of Windows Operating Systems, Servers, Active Directory Strong Troubleshooting skills more »

Service Desk Engineer - 2nd Line Akkodis are currently working in partnership with a global market leading client to recruit a number of experienced Service Desk Engineers to join a team with a genuine passion for technology. The Role As a Service Desk Engineer … Log all tickets for incidents or requests that are reported. Ensure that 1st line incidents are resolved quickly and efficiently. Ensure that 2nd line incidents are investigated and promptly escalated where required. Proactively manage open incidents, working with 2nd and 3rd line more »

Job Title: 2nd Line Network Engineer Location: Birmingham Salary: £35,000 - £40,000 Are you an accomplished and adept Network Engineer seeking an exciting opportunity to contribute to the success of a dynamic organization? We are in search of a highly skilled individual more »

Second Line IT Support Engineer Location: Leicester, Leicestershire Salary: £25,000 - £30,000 + Benefits Duration: Permanent/Full-time Position Overview: As a Second Line IT Support Engineer, you will play a crucial role in our support operations, providing technical expertise … and troubleshooting guidance to resolve escalated issues from our first line support team and directly from clients. You will have the opportunity to work with cutting-edge technologies in a fast-paced environment, collaborating closely with both technical and non-technical stakeholders. Responsibilities: Act as a point of … escalation for complex technical issues, providing timely resolution and maintaining communication with clients and internal teams. As a Second Line IT Support Engineer, diagnose and troubleshoot advanced network, server, and desktop hardware and software issues. Perform root cause analysis for recurring incidents and implement permanent fixes more »

Service Desk Engineer Akkodis are currently working in partnership with a global market leading client to recruit a number of experienced Service Desk Engineers to join a team with a genuine passion for technology. The Role As a Service Desk Engineer, you will take end to … Log all tickets for incidents or requests that are reported. Ensure that 1st line incidents are resolved quickly and efficiently. Ensure that 2nd line incidents are investigated and promptly escalated where required. Proactively manage open incidents, working with 2nd and 3rd line more »

We're looking for an experienced Application Support Engineer to deal with complex bespoke SaaS products. This is a year on year growing software house who have an impressive client base, mainly within the blue light industry. The successful Application Support Engineer will be supporting a … resolution quickly using your problem-solving skills. About you: Bespoke application support/software support experience Experience dealing with users first hand in a 2nd Line Software Support role SQL Scripting experience Hunger to learn SALARY: Up to £34,000 + extensive ongoing training, access to an … Tuesdays & Wednesdays) HOURS: Monday-Friday - Shift patterns on Rota Basis: 7am-3pm, 9am-5pm & 11am-7pm ESSENTIALS: Excellent customer service & communication skills. Experience at 2nd line level Excellent analytic skills and problem-solving abilities. Ability to multitask and handle multiple simultaneous issues. Knowledge of Microsoft Windows Operating more »

Are you a tech-savvy problem solver with a passion for customer service? Our client, a leading organisation in the healthcare industry, is seeking a dedicated Technical Support Technician to join their team. As the 'visible face' of the IT more »