10 of 10 2nd Line Engineer Jobs in the South West

Senior 2nd Line Engineer (Progression to 3rd Line) HQ: Gloucester/Hybrid About the Company My client is a growing, fast-paced Managed Service Provider (MSP) delivering IT support, cloud solutions, and infrastructure projects to a wide range of clients across the UK. The team thrives on collaboration, learning, and solving real-world … technical problems with a people-first approach. We're looking for a 2nd Line Engineer whos ready for that next step someone with the drive and capability to progress into a 3rd Line/Senior Engineer role, with full support and development along the way. The Opportunity This is an ideal … role for a technically strong 2nd Line Engineer who wants to deepen their skills and step into more advanced project work, escalations, and architecture discussions. Youll work alongside experienced 3rd line engineers and have access to structured development, hands-on mentoring, and real progression opportunities all while supporting a variety of clients and More ❯

2nd Line Technical Engineer - M365, Sophos - Cornwall- £30k - £36k Are you ready to step into a role that is massively backed by training and development? Do you want to be part of an established, growing MSP that will invest into your future? Are you someone who thrives in a fast-paced, client-facing support environment … Our client is hiring multiple 2nd Line Technical Engineers to join their expanding service team. This is a hands-on technical role with frequent client-site visits, where you'll support a wide range of customers across the Microsoft ecosystem. This is a real opportunity for you to step up, sharpen your skills, and further build a … strong career path in IT. What you'll be doing: Delivering 2nd Line support via phone, remote tools and onsite visits Supporting Microsoft 365 environments - Intune, SharePoint, Exchange, Teams Working with Sophos for endpoint and Firewall security Using ConnectWise as your central service desk platform Visiting client sites 1-2 days per week for setups, PC installs More ❯

2nd Line Technical Engineer - M365, Sophos - Cheltenham - £30k - £36k Are you ready to step into a role that is massively backed by training and development? Do you want to be part of an established, growing MSP that will invest into your future? Are you someone who thrives in a fast-paced, client-facing support environment … Our client is hiring multiple 2nd Line Technical Engineers to join their expanding service team. This is a hands-on technical role with frequent client-site visits, where you'll support a wide range of customers across the Microsoft ecosystem. This is a real opportunity for you to step up, sharpen your skills, and further build a … strong career path in IT. What you'll be doing: Delivering 2nd Line support via phone, remote tools and onsite visits Supporting Microsoft 365 environments - Intune, SharePoint, Exchange, Teams Working with Sophos for endpoint and Firewall security Using ConnectWise as your central service desk platform Visiting client sites 1-2 days per week for setups, PC installs More ❯

Jobs Search Type All Job Area All 2nd Line Technical Engineer - M365, Sophos - Cheltenham - £30k - £36k Are you ready to step into a role that is massively backed bytraining and development?Do you want to be part of an established,growing MSP that will invest into your future?Are you someone who thrives in a … fast-paced, client-facing support environment? Our client is hiring multiple 2nd Line Technical Engineers to join their expanding service team. This is a hands-on technical role with frequent client-site visits, where you'll support a wide range of customers across the Microsoft ecosystem. This is a real opportunity for you to step up, sharpen … your skills, and further build a strong career path in IT . What you'll be doing: Delivering 2nd Line support via phone, remote tools and onsite visits Supporting Microsoft 365 environments - Intune, SharePoint, Exchange, Teams Working with Sophos for endpoint and firewall security Using ConnectWise as your central service desk platform Visiting client sites More ❯

2nd Line Support Engineer – Contract Onsite | Cheltenham Up to £225 per day (Inside) 3-month contract We’re looking for an experienced 2nd Line Support Engineer to join an IT team delivering BAU support across a multi-site environment. You’ll handle a mix of tickets—hardware, software, user access … and desktop issues—escalating where needed but owning most problems through to resolution. What you’ll be doing: • Resolving 2nd line tickets across laptops, desktops, and mobile devices • Managing user access, permissions, and profile issues (Active Directory) • Troubleshooting Windows 10/11, M365, Outlook, and Teams • Supporting printer, network, and basic server-related faults • Logging, updating, and … closing tickets accurately in the ITSM system . What you’ll need: • Proven 2nd line support experience in a busy IT environment • Strong knowledge of Windows OS, M365, AD, and basic networking • Good communication skills and a hands-on, customer-focused approach • Available to work on-site and hit the ground running More ❯

Job Title: 2nd Line Engineer Location: Sherbourne, Dorset Rate: £160 per day ( Duration: 6 days (6th - 13th August) Positions Available: 5 Engineers Job Overview: We are seeking experienced 2nd Line Engineers to join an onsite project in Sherbourne, Dorset. This short-term engagement will involve building and configuring up to … meet technical specifications and company standards Troubleshoot and resolve any technical issues during setup Work collaboratively with the onsite team to meet project deadlines Requirements: Proven experience as a 2nd Line Engineer or similar role Strong technical skills in laptop assembly and configuration Ability to work efficiently in a fast-paced environment Enhanced DBS check More ❯

Job Title: 2nd Line Engineer Location: Sherbourne, Dorset Rate: £160 per day ( Duration: 6 days (6th - 13th August) Positions Available: 5 Engineers Job Overview: We are seeking experienced 2nd Line Engineers to join an onsite project in Sherbourne, Dorset. This short-term engagement will involve building and configuring up to … meet technical specifications and company standards Troubleshoot and resolve any technical issues during setup Work collaboratively with the onsite team to meet project deadlines Requirements: Proven experience as a 2nd Line Engineer or similar role Strong technical skills in laptop assembly and configuration Ability to work efficiently in a fast-paced environment Enhanced DBS check More ❯

2nd Line Service Desk Engineer Salisbury, Wiltshire – Up to £32k DOE Hybrid working (2–3 days in office, flexible) Driving licence required for occasional onsite visits Are you working in IT support and ready to take the next step? Do you enjoy variety – solving issues both remotely and on-site? Looking for a role where … be the perfect next move. Join a long-established and growing Managed Service Provider (MSP) with a strong reputation for service and support. They are now looking for a 2nd Line Service Desk Engineer who can bring technical know-how, a positive attitude, and a focus on great customer service. What’s on offer: A … endpoint management Active Directory (security and admin) Networking (TCP/IP, DNS, DHCP) Microsoft desktop and Office systems Hardware support What we are looking for: Previous experience in a 2nd Line (or strong 1st Line ready to step up) role Strong troubleshooting and communication skills Calm under pressure and focused on solving problems Ideally, experience More ❯

Role: 2nd Line IT Engineer Location: Bournemouth (Onsite) Salary: £32,000 - £36,000 Fast-Growing MSP | Cloud Infrastructure Exposure | Progression into Projects & 3rd Line Were working with a well-established MSP based in Bournemouth , delivering high-quality IT support and infrastructure solutions to a varied client base. Theyre now hiring a driven and … capable 2nd Line Engineer to join their technical team. This is a fully onsite role , perfect for someone looking to take ownership of escalated support while building their skill set in cloud infrastructure, networking, and project delivery . Youll work closely with senior engineers on both tickets and projects, gaining real-world experience across Azure … exposure to Azure and modern platforms Work Closely with Senior Engineers collaborate on projects and escalations Paid Certifications & Training Microsoft, Azure, Networking & more Clear Progression Path into 3rd Line, Projects, or Cloud Roles Private Medical Cover & Sick Pay Annual Leave + Bank Holidays Regular Team Socials & Events Supportive, fast-paced MSP environment with real technical variety If you More ❯

APPLY IF YOU RESIDE IN OR UNDER AN HOUR OF TRAVEL TIME TO ONE OF THE FOLLOWING AREAS: Bristol, Bath or Exeter We are hiring for an L2 Engineer! Based in Bath, Bristol, Exeter, or nearby, youll enjoy a hybrid role that showcases your expertise in Apple, cloud platforms, networking, and more. Your friendly demeanour, commitment to customer More ❯