9 of 9 2nd Line Engineer Jobs in the South West

Job Title: 2nd Line IT Service Desk Engineer Location: Basingstoke, RG24 9RA Salary: £35k + (subject to proven experience and qualifications) Job Type: Permanent - Full Time Progression to: 3rd Line/T3 IT Service Desk Engineer/Project Engineer … where innovation meets exceptional service. Let's shape the future of IT together, one client success story at a time. Responsibilities: Provide 1st and 2nd line support to customers Assist with various Project related work as required (Hardware installation, Networking, Cloud Migrations, Server builds and customer onboarding … Work with 2nd line team to triage IT Support requests Provide mentorship and guidance to junior staff (1st line) Complete on-site visits to customers independently Carry out site audits and create technical documentation and knowledge base articles Experience: Proven track record of great IT More ❯

2nd Line Support Engineer | Bristol | £35,000 DoE Oscar Technology has partnered with a leading MSP in the Bristol area to recruit for a skilled 2nd Line Support Engineer to join their team - this is a hybrid position. Job Description … As a 2nd Line Support Engineer, you will play a crucial role in the company's effective delivery of the service desk services. You will work closely with the IT field team to resolve issues and ensure the smooth operation of company and customer systems. … Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 2nd/3rd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti-virus software. More ❯

2nd Line Support Engineer | Exeter | £35,000 DoE Oscar Technology has partnered with a leading MSP just outside the Exeter area to recruit for a skilled 2nd Line Support Engineer to join their team - this is a hybrid position. Job … Description As a 2nd Line Support Engineer, you will play a crucial role in the company's effective delivery of the service desk services. You will work closely with the IT field team to resolve issues and ensure the smooth operation of company and customer … systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 2nd/3rd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti-virus More ❯

2nd Line NOC Engineer Location - Redruth, Cornwall. Full time on site. £35 - 40k with benefits such as bonus, private health, enhanced pension + more. 4 on, 4 off working pattern. 8-8 shifts (1 week on days, 1 week on nights). This role is … time there will be between 6-10 other engineers on your shift. They currently have 6 x 1st line engineers, 3 x 2nd line engineers 2 x 3rd line engineers and of course a team lead. In this role, you'll be working … at 2nd line, dealing with any escalation that the first line cannot resolve as well as proactive monitoring of the various systems. Some of the systems here are bespoke so it is not expected that you come in and know everything, meaning we are looking More ❯

2nd Line Support Engineer | Exeter | £35,000 DoE Oscar Technology has partnered with a leading MSP just outside the Exeter area to recruit for a skilled 2nd Line Support Engineer to join their team - this is a hybrid position. Job … Description As a 2nd Line Support Engineer, you will play a crucial role in the company's effective delivery of the service desk services. You will work closely with the IT... More ❯

Role: 2nd Line IT Engineer Location: Hybrid (Office-Based & Remote) Salary: £28,000 - £32,000 Hybrid Working | Paid Certifications | Career Progression Are you a driven 2nd Line Engineer looking for a role where you can level up your technical skills … tackle exciting challenges, and progress your career ? Were working with a fast-growing MSP that is searching for a talented IT Engineer to join their dynamic team. In this role, youll be handling technical escalations , supporting a wide range of IT environments , and working with cutting-edge cloud … Hybrid Working flexible remote and office-based work Paid Certifications & Training Microsoft, AWS, Cisco, and more Clear Progression Path move towards 3rd Line or Project roles Private Medical Cover & Sick Pay Annual Leave + Bank Holidays A Collaborative & Supportive Team Environment If youre ready to take your career More ❯

Excellent opportunity for a passionate 2nd Line Support Engineer to join an excellent client team based in Dorset. The successful Support Engineer should have at least 2 years commercial experience providing technical support and should be comfortable working both individually and as part More ❯

Excellent opportunity for a passionate 2nd Line Support Engineer to join an excellent client team based in Dorset. The successful Support Engineer should have at least 2 years commercial experience providing technical support and should be comfortable working both individually and as part More ❯

Role: Senior Level 2 Service Desk Engineer ?? Location: Portishead HQ (with occasional travel to local sites) ?? Full-time | 37.5 hrs/week | Mon-Fri between 07:30-19:30 (rotational shifts) ?? Permanent Role - hybrid ?? Salary: Up to £38,000 Are you a passionate problem-solver who thrives in … of helping people, fixing issues, and improving IT services that really matter? We're on the hunt for a Level 2 Service Desk Engineer to become the go-to expert for technical support across a vital public sector organisation. ? Why You'll Love This Role * Jumping into action … helping roll out innovative IT solutions * Helping shape and elevate IT support for a critical, high-availability environment ??? What You'll Be Doing * Handling 2nd line support, technical troubleshooting, and proactive maintenance * Maintaining high levels of customer satisfaction through top-tier communication and expertise * Suggesting service improvements More ❯