7 2nd Line Service Desk Analyst Jobs

IT Service Desk Analyst/1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st/2nd Line Support Analyst to join our London based client on a permanent basis. IT Service Desk Analyst/1st/2nd Line Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. The Service Desk Analyst will be the primary point of contact within the IT more »

2nd line Service Desk Support Central London, onsite role £35-43K + bens Permanent opportunity for a 2nd line Service Desk Support Analyst to provide support to end users within a large, established … and over the phone providing regular updates and seeing through to successful resolution. Key skills and experience sought: 5+ years IT support experience to 2nd line within ITIL environment Experience within financial/financial services environments ideal Provision of support via phone, tickets and at the deskside … Escalation of issues of support issues to 3rd line teams and liaison as needed to resolve technical issues Experience within large scale organizations and overseeing support issues through to resolution in these environments First class communication, interpersonal and customer-friendly approach VIP support experience & understanding of time & productivity more »

My client has been a leader in the Managed Service Provider industry since 2015. One fact to prove this point is holding the title of operating the only Tier 3 data centre in Scotland! Alongside running their high-tech data centre, the team prioritises their cloud platform, ensuring … every day, always learning and always progressing. The team is looking for an energetic 2nd Line IT Engineer to join their Service Desk. Read below to find out more: 2nd Line Service Desk Analyst Bellshill/… Onsite £22,000 - £28,000 Daily Duties: Supporting the Service Desk in a 1st/2nd Line capacity Supporting the large client base through ticket requests, and occasionally onsite visits to troubleshoot issues and support ongoing projects. Collaborating with your colleagues to find more »

My client has been a leader in the Managed Service Provider industry since 2015. One fact to prove this point is holding the title of operating the only Tier 3 data centre in Scotland! Alongside running their high-tech data centre, the team prioritises their cloud platform, ensuring … every day, always learning and always progressing. The team is looking for an energetic 2nd Line IT Engineer to join their Service Desk. Read below to find out more: 2nd Line Service Desk Analyst Bellshill/… Onsite £22,000 - £28,000 Daily Duties: Supporting the Service Desk in a 1st/2nd Line capacity Supporting the large client base through ticket requests, and occasionally onsite visits to troubleshoot issues and support ongoing projects. Collaborating with your colleagues to find more »

you an experienced 2nd Line IT Support & professional? Do you have experience of IT support covering infrastructure, networks, applications, and customer service delivery? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for an IT Support Analyst role to … guidance to ensure customers can use systems efficiently and effectively. Your day-to-day responsibilities will include the provision of overall IT support and service delivery, coordinating ticket resolution activity and escalation to third line support providers where necessary, system monitoring, assisting on IT projects, delivering … outstanding customer services, configuration tasks, and maintaining technical documentation. Must Have A commercial track record of working as part of a service desk. Systems support experience across Infrastructure, Network, and Application disciplines. Wintel technology experience covering Windows 10, Server, Office365, Active Directory An understanding of Citrix Desktops/ more »

Robert Half Technology are currently recruiting for a 1st-2nd Line IT Service Desk Analyst for a great business in Bournemouth. The roles will be mainly working on-site in Bournemouth and the role is full time - free parking is available. more »

Devonshire Hayes has partnered with a fantastic organisation to help them secure a talented IT Service Desk Analyst/1st/2nd Line Support Engineer for an initial 2 month contract. You will be tasked with the following, Demonstrated aptitude for more »