3 of 3 2nd Line Support Analyst Jobs in the East of England

Advance Your IT Career as a 2nd Line Support Engineer! Intercity is growing and so can your career. Were looking for a skilled and motivated 2nd Line Support Engineer to join our high-performing Service Desk team. If youre passionate … about solving complex IT issues, supporting a wide range of technologies, and delivering exceptional customer service, this is your opportunity to thrive. As a 2nd Line Support Engineer, youll be the escalation point for our 1st Line team, tackling more advanced incidents and … Youll also collaborate with third-party suppliers and internal teams to get to the root of multi-faceted IT challenges. Key Responsibilities as a 2nd Line Support Engineer: Provide expert support via phone, email, and remote access. Diagnose and resolve escalated incidents and More ❯

2nd Line Support Analyst - 24/7 Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Analysts to join their marketing leading team. This is an exciting … opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The Role As a 2nd Line Support Analyst you will be a proactive individual with an understanding of IT infrastructure and work in … technical working knowledge of SQL, Wintel, Messaging, and Patching would be highly beneficial. Some Infrastructure support experience/exposure at a second line level. Able to work rotating 24/7 shift patterns. Excellent organisational skills, able to take a methodical approach to service issues. If More ❯

Support Analysts to join 24/7 Technical Operations Command Centres in Nottingham or Hatfield. What you will be doing: Provide 2nd line support across a range of IT infrastructure technologiesManage batch processing and event/alert monitoringHandle incident resolution to meet … management toolsCollaborate with team members to continuously improve service delivery Your background: Eligible for or currently hold SC clearanceExperience or exposure to second-line infrastructure supportWorking knowledge of SQL, Wintel, Messaging, Patching, and iSeries OperationsWillingness to work a 24/7 rotating shift patternStrong communication and customer service More ❯