1 to 25 of 47 2nd Line Support Analyst Jobs in England

2nd line Support Analyst (PR/521709) City of London, England Salary: GBP45000 - GBP65000 per annum Position: 2nd line support analyst/Customer Support Analyst This is a new and exclusive opportunity … for a 2nd line support analyst/Customer Support Analyst to join a thriving financial technology business as they grow their brokerage clearing trading team. Title: 2nd line support analyst/Customer … week in the office Shortlisting: Closing the role on 10th January to shortlist for 1st stage interviews This role is ideal for a junior 2nd line support analyst/Customer Support Analyst, who is looking for their 2nd More ❯

Support Analyst, Support Engineer, 2nd line, Office 365, Active Directory, Hybrid, COR7256 We're looking for a 2nd line Support Analyst to join a pioneering organisation, working on a hybrid basis. This is a … great opportunity for an experienced 2nd Line Engineer looking for a fresh challenge, or a 1st/2nd Line Engineer looking to take the next step in their career. The Support Engineer Role The Support Engineer, will join a busy … service desk, supporting over 1500 users across the UK! Working within a Microsoft environment, the Support Engineer will provide 2nd line technical support to over 50 sites, troubleshooting desktop, server and network issues. This is a varied position and would suit a dynamic More ❯

Intercity Meppershall, England, United Kingdom Join or sign in to find your next job Join to apply for the 2nd Line Support Analyst role at Intercity Intercity Meppershall, England, United Kingdom 6 days ago Be among the first 25 applicants Join to apply … for the 2nd Line Support Analyst role at Intercity Get AI-powered advice on this job and more exclusive features. About The Role Advance Your IT Career as a 2nd Line Support Engineer! About The Role Advance Your … Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Intercity by 2x Sign in to set job alerts for “Second Line Support Analyst” roles. Wellingborough, England, United Kingdom 1 day ago Croydon, England, United Kingdom 1 day ago St Ives More ❯

2nd Line Support Analyst | Poole | Competitive DOE As a 2nd Line Support Analyst within this forward-thinking business, you’ll play a key role providing hands-on support and troubleshooting for a variety of … technical issues. This role requires both independent work and collaboration with a growing team on diverse technical disciplines. As a 2nd Line Support Analyst, you’ll benefit from: Competitive Salary: depending on experience, plus team bonuses. Flexible Work Hours: Compensation for work outside … personal development plan with your line manager, including time for learning, budget for exams, and mentorship for industry-recognised certifications. As a 2nd Line Support Analyst, your responsibilities will include: Troubleshoot and Resolve: Handle Helpdesk incidents and provide hands-on support More ❯

Desktop Support Analyst/2nd Line Support Analyst I have an exciting new opportunity that has become available for a Desktop Support Analyst/2nd Line Support Analyst … tool-set (ITSM Remedy), provides accurate and timely updates to agreed standards for all allocated Incidents and Service Requests. Undertakes all relevant technical support and maintenance tasks/activities as required by Change Management, Incident Management, Problem Management, Service Request Management, and IT projects. Where technical responsibilities dictate … deployment technologies - device pre-boot configuration, booting devices running device build sequences (Microsoft SCCM, Microsoft MDT) Desktop Support Analyst/2nd Line Support Analyst More ❯

Social network you want to login/join with: Desktop Support Analyst/2nd Line Support Analyst, Birmingham Client: DGH Recruitment Location: Birmingham, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 5 Posted: 05.05.2025 Expiry … Date: 19.06.2025 Job Description: Desktop Support Analyst/2nd Line Support Analyst I have an exciting new opportunity that has become available for a Desktop Support Analyst/2nd Line Support Analyst to work for a market-leading Law Firm in Birmingham on a permanent basis. Technically resolves end users' Incidents and fulfils Service Requests across all supported IT devices in accordance with agreed service levels. Utilises the Service Management tool-set (ITSM Remedy) to provide accurate More ❯

Cloud Marketplace 2nd Line Support Analyst Join to apply for the Cloud Marketplace 2nd Line Support Analyst role at Softcat . About the Role Softcat is seeking a Cloud Marketplace 2nd Line Support Analyst to provide advanced technical support for cloud-based systems and services. You will be responsible for responding to support issues, diagnosing problems, monitoring cloud systems, escalating unresolved issues, documenting activities, and collaborating with teams to manage cloud solutions. Responsibilities Respond to 2nd line support issues within SLAs. Diagnose and resolve technical problems related to cloud services, including virtual machines, storage, and networking. More ❯

Join to apply for the 2nd Line Technical Support Analyst role at Corpay 4 days ago Be among the first 25 applicants Join to apply for the 2nd Line Technical Support Analyst role at Corpay Your … role Corpay is currently looking to hire a 2nd Line Technical Support Analyst. Your role Corpay is currently looking to hire a 2nd Line Technical Support Analyst. This is a permanent position and will be based in our Swindon office. … As a 2nd Line IT Technician, you will provide advanced technical support to users, resolving complex IT issues that cannot be handled by 1st Line Support. You will work closely with the IT team to maintain and improve IT systems, ensuring smooth operations More ❯

Desktop Support Analyst/2nd Line Support Analyst I have an exciting new opportunity that has become available for a Desktop Support Analyst/2nd Line Support Analyst … tool-set (ITSM Remedy), provides accurate and timely updates to agreed standards for all allocated Incidents and Service Requests. Undertakes all relevant technical support and maintenance tasks/activities as required by Change Management, Incident Management, Problem Management, Service Request Management, and IT projects. Where technical responsibilities dictate … liaise with other internal support teams, internal senior management, and suppliers in the day-to-day management of Incidents and Service Requests. And where appropriate, initiates the escalation process for Major Incidents. Identifies key issues and risks, escalating promptly to line management team. Attends and actively More ❯

Social network you want to login/join with: Product Support Analyst - 2nd Line, slough col-narrow-left Client: Stott and May Location: slough, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 31.05.2025 Expiry … Date: 15.07.2025 col-wide Job Description: Product Support Analyst - 2nd Line Location: London (Hybrid Working Model) Type: Full-Time | Monday to Friday, 7.5-hour working day between 08:30 – 18:00 Overview: We are looking for a technically savvy and solutions-focused 2nd … You’ll work closely with Operations, Client Success, and Development teams to ensure efficient problem resolution and high-quality service delivery. Key Responsibilities: Provide 2nd line technical support for proprietary and third-party products (e.g., booking platforms, portals, protection tools, and GDS systems). Manage More ❯

and May Strategic Partnership Executive at Stott & May | Cultivating Top Tech Talent | Fuelling Technology Innovation Across UK Product Support Analyst - 2nd Line Location: London (Hybrid Working Model) Type: Full-Time | Monday to Friday, 7.5-hour working day between 08:30 – 18:00 Overview … We are looking for a technically savvy and solutions-focused 2nd Line Product Support Analyst to join our dynamic product support team. In this role, you’ll provide escalated technical support for a suite of internal and client-facing … You’ll work closely with Operations, Client Success, and Development teams to ensure efficient problem resolution and high-quality service delivery. Key Responsibilities: Provide 2nd line technical support for proprietary and third-party products (e.g., booking platforms, portals, protection tools, and GDS systems). Manage More ❯

Social network you want to login/join with: 2nd Line Support IT Analyst, Farnborough Client: Addition+ Location: Farnborough, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 4 Posted: 16.05.2025 Expiry Date: 30.06.2025 Job Description: We are recruiting for … a telecommunications company for the role of 2nd Line Support IT Analyst . This is an opportunity to join a forward-thinking organisation at the forefront of wireless connectivity solutions, playing a key role in delivering high-quality technical support in … will be provided. Main Skills/Requirements: A full UK driving licence and access to a personal vehicle. Hands-on experience in 1st and 2nd Line Support, preferably within a Network Operations Centre (NOC) or cellular network environment. Excellent client-facing communication skills to explain More ❯

Social network you want to login/join with: 2nd line Support Analyst, oxford district col-narrow-left Client: Bluespires Location: oxford district, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 31.05.2025 Expiry Date … skilled IT professional looking to take the next step in your career? Bluespires is growing, and we’re on the lookout for a dedicated 2nd Line Support Analyst to join our friendly and talented team in Oxfordshire. The Role This is a fantastic … Our team is at the heart of everything we do, and we invest in their development and success. What You’ll Do As a 2nd Line Support Analyst, you’ll play a crucial role in delivering excellent IT support and enhancing More ❯

2nd Line Support Analyst - 24/7 Akkodis is currently partnering with a market-leading service provider to recruit several 2nd Line Support Analysts. This is an exciting opportunity to join an established team that offers development and … training opportunities with exposure to emerging technologies. The Role As a 2nd Line Support Analyst, you will be a proactive individual with an understanding of IT infrastructure, working in triage support across multiple customers and technologies. The role focuses on resolving … to achieve it Good technical knowledge of SQL, Wintel, Messaging, and Patching is highly beneficial Some infrastructure support experience at a second-line level Able to work rotating 24/7 shifts Excellent organizational skills with a methodical approach to service issues If you're seeking More ❯

Advance Your IT Career as a 2nd Line Support Engineer! Intercity is growing and so can your career. Were looking for a skilled and motivated 2nd Line Support Engineer to join our high-performing Service Desk team. If youre passionate … about solving complex IT issues, supporting a wide range of technologies, and delivering exceptional customer service, this is your opportunity to thrive. As a 2nd Line Support Engineer, youll be the escalation point for our 1st Line team, tackling more advanced incidents and … Youll also collaborate with third-party suppliers and internal teams to get to the root of multi-faceted IT challenges. Key Responsibilities as a 2nd Line Support Engineer: Provide expert support via phone, email, and remote access. Diagnose and resolve escalated incidents and More ❯

2nd Line Technical Support Analyst - Contractor Join to apply for the 2nd Line Technical Support Analyst - Contractor role at Surrey Satellite Technology Ltd (SSTL) . Role Overview: Responsible for the successful resolution of tickets assigned to … for all client computing. Support and develop the team to a senior level. This role sits inside IR35 . Key Responsibilities Perform 2nd line functionality for the IT Service Desk in accordance with all Service Desk procedures and SLA’s, providing support for … Specification Qualifications: Certificate or Diploma in computing (or equivalent). ITIL or equivalent qualifications are an advantage. Experience: At least 5 years in a 2nd line or senior 2nd line role, supporting hardware, cloud applications (e.g., M365), and broad technical applications. Skills: Good knowledge More ❯

skilled IT professional looking to take the next step in your career? Bluespires is growing, and we’re on the lookout for a dedicated 2nd Line Support Analyst to join our friendly and talented team in Oxfordshire. The Role This is a fantastic … Our team is at the heart of everything we do, and we invest in their development and success. What You’ll Do As a 2nd Line Support Analyst, you’ll play a crucial role in delivering excellent IT support and enhancing … day ago Brize Norton, England, United Kingdom 4 days ago Swindon, England, United Kingdom 1 week ago Support Engineer, 1st/2nd Line, Office 365, Windows Server, COR7247 Oxford, England, United Kingdom 6 days ago Buckingham, England, United Kingdom 1 week ago Wallingford, England, United More ❯

2nd Line Support Analyst - 24/7 Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Analysts to join their marketing leading team. This is an exciting … opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The Role As a 2nd Line Support Analyst you will be a proactive individual with an understanding of IT infrastructure and work in … technical working knowledge of SQL, Wintel, Messaging, and Patching would be highly beneficial. Some Infrastructure support experience/exposure at a second line level. Able to work rotating 24/7 shift patterns. Excellent organisational skills, able to take a methodical approach to service issues. If More ❯

2nd Line Support Analyst - 24/7 Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Analysts to join their marketing leading team. This is an exciting … opportunity to join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The Role As a 2nd Line Support Analyst you will be a proactive individual with an understanding of IT infrastructure and work in … technical working knowledge of SQL, Wintel, Messaging, and Patching would be highly beneficial. Some Infrastructure support experience/exposure at a second line level. Able to work rotating 24/7 shift patterns. Excellent organisational skills, able to take a methodical approach to service issues. If More ❯

We are currently hiring for a 1st & 2nd Line Support Analyst for an initial 3-6 months contract assignment based in London. (The duration is very likely to extend) Inside IR35 Position Overview: The role of technical analyst is to act … as an extension of our Managed Services Service Desk to provide 1st and 2nd line technical support services on site in London and assisting the Service Desk with remote work. The position requires the Technical Analyst to manage service desk tickets through to … resolution by owning the onsite support queue and resolving tickets within service level agreement. Full time onsite role. Key Duties & Responsibilities: Act as the Customer Champion, coordinate and escalate tickets Including regular catch ups with Service Delivery Manager 1st Line Support - Print Services Triage More ❯

Product Support Analyst - 2nd Line Location: London (Hybrid Working Model) Type: Full-Time | Monday to Friday, 7.5-hour working day between 08:30 – 18:00 Overview: We are looking for a technically savvy and solutions-focused 2nd Line Product Support Analyst to join our dynamic product support team. In this role, you’ll provide escalated technical support for a suite of internal and client-facing products, including third-party tools. … You’ll work closely with Operations, Client Success, and Development teams to ensure efficient problem resolution and high-quality service delivery. Key Responsibilities: Provide 2nd line technical support for proprietary and third-party products (e.g., booking platforms, portals, protection tools, and GDS systems). Manage More ❯

Product Support Analyst - 2nd Line Location: London (Hybrid Working Model) Type: Full-Time | Monday to Friday, 7.5-hour working day between 08:30 – 18:00 Overview: We are looking for a technically savvy and solutions-focused 2nd Line Product Support Analyst to join our dynamic product support team. In this role, you’ll provide escalated technical support for a suite of internal and client-facing products, including third-party tools. … You’ll work closely with Operations, Client Success, and Development teams to ensure efficient problem resolution and high-quality service delivery. Key Responsibilities: Provide 2nd line technical support for proprietary and third-party products (e.g., booking platforms, portals, protection tools, and GDS systems). Manage More ❯

Product Support Analyst - 2nd Line Location: London (Hybrid Working Model) Type: Full-Time | Monday to Friday, 7.5-hour working day between 08:30 – 18:00 Overview: We are looking for a technically savvy and solutions-focused 2nd Line Product Support Analyst to join our dynamic product support team. In this role, you’ll provide escalated technical support for a suite of internal and client-facing products, including third-party tools. … You’ll work closely with Operations, Client Success, and Development teams to ensure efficient problem resolution and high-quality service delivery. Key Responsibilities: Provide 2nd line technical support for proprietary and third-party products (e.g., booking platforms, portals, protection tools, and GDS systems). Manage More ❯

Product Support Analyst - 2nd Line Location: London (Hybrid Working Model) Type: Full-Time | Monday to Friday, 7.5-hour working day between 08:30 – 18:00 Overview: We are looking for a technically savvy and solutions-focused 2nd Line Product Support Analyst to join our dynamic product support team. In this role, you’ll provide escalated technical support for a suite of internal and client-facing products, including third-party tools. … You’ll work closely with Operations, Client Success, and Development teams to ensure efficient problem resolution and high-quality service delivery. Key Responsibilities: Provide 2nd line technical support for proprietary and third-party products (e.g., booking platforms, portals, protection tools, and GDS systems). Manage More ❯

IT Support Analyst - 2nd Line Support - On-Site W Talent Market Deeping, England, United Kingdom I am currently recruiting for an experienced 2nd Line IT Support Analyst . This is a great opportunity to … Shift Pattern: 8am - 4pm/10am - 6pm Salary: Market Salary + Benefits You will be required to configure and install new IT infrastructure, support contracts, system builds, and ad-hoc support. The majority of the work is completed remotely; however, on-site visits are sometimes required, so a … driving licence and own car are essential. The role is very diverse, so the applicant must be confident in desktop, network, and server support, virtualization technologies, as well as Office 365. You will support a vast range of technical solutions and training will be given to More ❯