IT Support Analyst - Chelmsford IT Support Analyst with strong experience in a 1st/2nd line IT helpdesk or support role is required by a leading company in Chelmsford. In this role, you will be the first line of support for IT issues across the firm, using your technical expertise to troubleshoot and resolve … employee issues promptly and contribute to the team by providing an excellent IT support service. Also, there is scope to learn a lot of new technologies, as you will join a small team and be exposed to a lot of 2nd line projects. They are a really nice company, have won lots of awards for employee engagement, and this … is a great opportunity for somebody to advance their career. Experience required: 18+ months of experience in a similar IT support role, working on 1st & 2nd line IT support Microsoft 365 experience Experience with MDM (e.g. Intune, Autopilot) Experience supporting MS Office 365 & Windows 11 Excellent understanding of various systems and a passion for learning about new and More ❯
IT Service Desk Analyst - Chelmsford IT Service Desk Analyst strong experience in a 1st/2nd line IT helpdesk or support role, is required by a leading company in Chelmsford. In this role you will be the first line of support for IT issues across the firm, using your technical expertise to troubleshoot and … resolve employee issues in a timely manner and contribute to the team by providing an excellent IT support service. Experience required: 18+ months experience in a similar IT support role Experience working with helpdesk software Experience with MDM (e.g. Intune, Autopilot) Experience supporting MS Office 365 & Windows 11 Excellent understanding of various systems and a passion for learning … centrally and manually Offer user laptop health checks Managing all tasks via the helpdesk system Review ticket trends with the line manager Support team and firm with ad-hoc IT tasks This role is full-time onsite in Chelmsford. You must live within reasonable commuting distance of Chelmsford and be willing to go into the office 5 days a More ❯
IT Service Desk Analyst - Chelmsford IT Service Desk Analyst strong experience in a 1st/2nd line IT helpdesk or support role, is required by a leading company in Chelmsford. In this role you will be the first line of support for IT issues across the firm, using your technical expertise to troubleshoot and … resolve employee issues in a timely manner and contribute to the team by providing an excellent IT support service. Experience required: 18+ months experience in a similar IT support role Experience working with helpdesk software Experience with MDM (e.g. Intune, Autopilot) Experience supporting MS Office 365 & Windows 11 Excellent understanding of various systems and a passion for learning … centrally and manually Offer user laptop health checks Managing all tasks via the helpdesk system Review ticket trends with the line manager Support team and firm with ad-hoc IT tasks This role is full-time onsite in Chelmsford. You must live within reasonable commuting distance of Chelmsford and be willing to go into the office 5 days a More ❯
1st Line IT Support Analyst – Microsoft 365 Specialist Location : Borehamwood, WD6 1JD Salary : £25,000 – £30,000 DOE + Excellent Benefits Contract : Full time, Permanent Benefits : 20 days holiday plus bank holidays, Bupa Cash plan with EAP support after 1 month service, 4% Pension contribution (matched by employee), Stock options after 1 years’ service, Private Health Insurance after … years’ service Are you passionate about Microsoft 365 and looking to build your career in a modern, forward-thinking IT environment At Chalkline, we’re not just another IT support company. As a Microsoft Solutions Partner in Modern Work & Azure Infrastructure (with an Advanced Specialisation in Azure Virtual Desktop), we pride ourselves on delivering exceptional client experiences while … developing and supporting our people. We’re growing, and we’re looking for a 1st Line Technical Support Analyst with hands-on Microsoft 365 knowledge to join our friendly Service Desk team. What you’ll be doing as our 1st Line IT Support Analyst: Acting as the first point of contact for clients, resolving inbound support tickets More ❯
