1 of 1 2nd Line Support Analyst Jobs in the North West

customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Title: IT Support Analyst Organisation/Team: JD Sports Fashion Plc Group IT Reporting to: IT Service Desk Manager Location: Group Head Office, Bury Level … opportunities seized by people from all levels of the organisation, working together. Role Description Reporting to the IT Service Desk Manager the IT Support Analyst will be responsible for providing 2 nd line IT Support to the JD business users. To provide … times. An appreciation of ERP solutions, standards, tools and techniques. Experience in a retail environment. Experience of Application Support teams, (1 st , 2nd and 3 rd line). ITIL Foundation qualification (V3 or higher). Experience of IP Telephony. Ability to demonstrate both business and More ❯