Service Desk Analyst (1st & 2nd Line IT Support)
- Hiring Organisation
- Cardinal Newman College
- Location
- Preston, Lancashire, UK
- Employment Type
- Full-time
Service Desk Analyst (1st & 2nd Line IT Support) The Role The main duties and responsibilities of this role include: The Service Desk Analyst provides professional, responsive and customer-focused first and second-line technical support across Cardinal … Newman College and Lancaster University School of Mathematics. Working within the Service Desk & End-User Support team, the postholder delivers support both through the IT Service Desk and in person across classrooms, offices and shared learning spaces. This is a hands-on technical role. The postholder ...