2nd Line Support Analyst
Castleford, England, United Kingdom
Trapeze Group
Liaising with engineers on site to complete troubleshooting and testing. Skills and Experience Previous experience working on a Help Desk or Service Desk providing 2nd line support. Background in various IT systems, hardware, deployments, rollouts or configuration Experience in desktop imaging and PC builds Familiarity with remote … software Experience troubleshooting hardware and software issues. These include, but are not limited to using the following: Event Viewer Investigating application logs Command Line Firewall and network troubleshooting Excellent communication skills Good attention to detail Ability to work on own initiative and as part of a team. IT … working together. We would love to see more women having access to information and inspiration to choose a career in technology – and the support to do so. We are delighted to partner with the Inclusive Tech Alliance and other UK technology companies to take the lead in driving More ❯
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