2nd Line Support Analyst Jobs in Yorkshire

Second Line Support Analyst
England > Yorkshire

The median Second Line Support Analyst salary in Yorkshire is £28,500 per year, according to job vacancies posted during the 6 months leading to 14 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
14 May 2025
Same period 2024 Same period 2023
Rank 125 212 299
Rank change year-on-year +87 +87 -35
Permanent jobs requiring a 2nd Line Support Analyst 22 10 6
As % of all permanent jobs advertised in Yorkshire 0.80% 0.17% 0.074%
As % of the Job Titles category 0.85% 0.18% 0.081%
Number of salaries quoted 22 10 4
10th Percentile £25,550 £28,750 -
25th Percentile £26,750 £28,813 £28,500
Median annual salary (50th Percentile) £28,500 £30,500 £31,250
Median % change year-on-year -6.56% -2.40% -16.67%
75th Percentile £31,250 £31,750 £33,750
90th Percentile - £33,750 -
England median annual salary £32,500 £33,000 £31,500
% change year-on-year -1.52% +4.76% +5.00%

All Permanent IT Job Vacancies
Yorkshire

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Yorkshire with a recognized job title 2,580 5,526 7,407
% of permanent jobs with a recognized job title 93.41% 95.21% 91.23%
Number of salaries quoted 1,345 4,274 3,514
10th Percentile £26,000 £27,000 £31,250
25th Percentile £31,250 £35,000 £39,250
Median annual salary (50th Percentile) £47,683 £49,500 £54,882
Median % change year-on-year -3.67% -9.81% +9.76%
75th Percentile £68,750 £65,000 £70,000
90th Percentile £87,000 £80,000 £82,500
England median annual salary £57,500 £53,500 £60,800
% change year-on-year +7.48% -12.01% +1.33%

2nd Line Support Analyst
Job Vacancy Trend in Yorkshire

Job postings that featured 2nd Line Support Analyst in the job title as a proportion of all IT jobs advertised in Yorkshire.

Job vacancy trend for 2nd Line Support Analyst in Yorkshire

2nd Line Support Analyst
Salary Trend in Yorkshire

3-month moving average salary quoted in jobs citing 2nd Line Support Analyst in Yorkshire.

Salary trend for 2nd Line Support Analyst in Yorkshire

2nd Line Support Analyst
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Analyst within the Yorkshire region over the 6 months to 14 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Yorkshire +68 18 £29,500 -5.60% 1
North Yorkshire -4 3 £26,000 -14.75%
South Yorkshire +46 1 £27,000 -16.92% 1
2nd Line Support Analyst
England

2nd Line Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Yorkshire

For the 6 months to 14 May 2025, 2nd Line Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Yorkshire region featuring 2nd Line Support Analyst in the job title.

1 19 (86.36%) Windows
1 19 (86.36%) Active Directory
2 17 (77.27%) Cisco
2 17 (77.27%) Law
3 16 (72.73%) Cisco IOS
3 16 (72.73%) Mac OS X
3 16 (72.73%) Linux
3 16 (72.73%) Python
4 9 (40.91%) Cisco Certification
5 8 (36.36%) SharePoint
6 7 (31.82%) MCSA
6 7 (31.82%) SQL
6 7 (31.82%) Microsoft Certification
6 7 (31.82%) CCNP
6 7 (31.82%) Service Delivery
6 7 (31.82%) Wireless
6 7 (31.82%) Degree
6 7 (31.82%) Windows 10
6 7 (31.82%) Windows Server
7 3 (13.64%) Social Skills
7 3 (13.64%) Microsoft 365
8 2 (9.09%) Process Improvement
8 2 (9.09%) Systems Analysis
8 2 (9.09%) CCNA
8 2 (9.09%) Microsoft
8 2 (9.09%) SLA
8 2 (9.09%) ITIL
8 2 (9.09%) ERP
9 1 (4.55%) Problem-Solving
9 1 (4.55%) LAN

2nd Line Support Analyst Skill Set
Co-occurring Skills and Capabilities in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (36.36%) SharePoint
Cloud Services
1 3 (13.64%) Microsoft 365
2 1 (4.55%) Azure
2 1 (4.55%) Entra ID
Communications & Networking
1 16 (72.73%) Cisco IOS
2 7 (31.82%) Wireless
3 1 (4.55%) LAN
General
1 17 (77.27%) Law
2 3 (13.64%) Social Skills
Miscellaneous
1 1 (4.55%) Life Science
Operating Systems
1 19 (86.36%) Windows
2 16 (72.73%) Linux
2 16 (72.73%) Mac OS X
3 7 (31.82%) Windows 10
3 7 (31.82%) Windows Server
Processes & Methodologies
1 7 (31.82%) Service Delivery
2 2 (9.09%) ERP
2 2 (9.09%) ITIL
2 2 (9.09%) Process Improvement
2 2 (9.09%) Systems Analysis
3 1 (4.55%) Problem-Solving
Programming Languages
1 16 (72.73%) Python
2 7 (31.82%) SQL
Qualifications
1 9 (40.91%) Cisco Certification
2 7 (31.82%) CCNP
2 7 (31.82%) Degree
2 7 (31.82%) MCSA
2 7 (31.82%) Microsoft Certification
3 2 (9.09%) CCNA
Quality Assurance & Compliance
1 2 (9.09%) SLA
System Software
1 19 (86.36%) Active Directory
Systems Management
1 1 (4.55%) Microsoft Intune
Vendors
1 17 (77.27%) Cisco
2 2 (9.09%) Microsoft