1 2nd Line Support Engineer Jobs in Leicester

2nd Line Support Engineer Key Responsibilities: * Handle 1st Line escalations and provide timely resolution to technical issues. * Troubleshoot and resolve hardware and software problems on client systems. * Collaborate with 1st Line Support Engineers to enhance their skills … relationships. * Document support processes, configurations, and issue resolutions. * Stay current with industry trends and advancements in technology. Qualifications: * Proven experience as a 2nd Line Support Engineer or similar role. * Strong expertise in handling 1st Line escalations and providing effective more »