2nd Line Support Engineer Jobs in the South East

Second Line Support Engineer
England > South East

The median Second Line Support Engineer salary in the South East is £31,000 per year, according to job vacancies posted during the 6 months leading to 16 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
16 May 2025
Same period 2024 Same period 2023
Rank 282 328 272
Rank change year-on-year +46 -56 +121
Permanent jobs requiring a 2nd Line Support Engineer 15 69 132
As % of all permanent jobs advertised in the South East 0.16% 0.41% 0.92%
As % of the Job Titles category 0.18% 0.44% 1.02%
Number of salaries quoted 15 69 121
10th Percentile £28,500 £25,250 £24,500
25th Percentile £28,750 £26,750 £27,500
Median annual salary (50th Percentile) £31,000 £30,000 £31,000
Median % change year-on-year +3.33% -3.23% +12.73%
75th Percentile £34,125 £33,750 £34,050
90th Percentile £40,250 £37,600 £37,500
England median annual salary £32,500 £31,500 £32,500
% change year-on-year +3.17% -3.08% +3.17%

All Permanent IT Job Vacancies
South East

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South East with a recognized job title 8,254 15,768 12,916
% of permanent jobs with a recognized job title 86.53% 94.01% 90.27%
Number of salaries quoted 4,528 11,302 8,136
10th Percentile £30,000 £27,500 £29,750
25th Percentile £41,250 £36,000 £40,000
Median annual salary (50th Percentile) £55,000 £50,000 £55,000
Median % change year-on-year +10.00% -9.09% -
75th Percentile £68,750 £65,000 £71,250
90th Percentile £78,750 £77,500 £85,000
England median annual salary £57,000 £53,500 £60,800
% change year-on-year +6.54% -12.01% +1.33%

2nd Line Support Engineer
Job Vacancy Trend in the South East

Job postings that featured 2nd Line Support Engineer in the job title as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for 2nd Line Support Engineer in the South East

2nd Line Support Engineer
Salary Trend in the South East

3-month moving average salary quoted in jobs citing 2nd Line Support Engineer in the South East.

Salary trend for 2nd Line Support Engineer in the South East

2nd Line Support Engineer
Salary Histogram in the South East

Salary distribution for jobs citing 2nd Line Support Engineer in the South East over the 6 months to 16 May 2025.

Salary histogram for 2nd Line Support Engineer in the South East

2nd Line Support Engineer
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Engineer within the South East region over the 6 months to 16 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hampshire +61 8 £29,500 -1.67% 7
Thames Valley +39 3 £31,000 -3.13% 4
Berkshire +32 3 £31,000 +3.33% 1
Surrey +44 2 £37,750 +34.82% 2
Kent +30 1 £42,500 +51.79% 1
West Sussex +26 1 £35,000 +16.67% 5
2nd Line Support Engineer
England

2nd Line Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the South East

For the 6 months to 16 May 2025, 2nd Line Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region featuring 2nd Line Support Engineer in the job title.

1 12 (80.00%) Microsoft
2 8 (53.33%) Microsoft 365
3 7 (46.67%) Windows
3 7 (46.67%) Customer Service
4 5 (33.33%) WAN
4 5 (33.33%) Security Cleared
4 5 (33.33%) Telecoms
5 4 (26.67%) VLAN
5 4 (26.67%) Migration
5 4 (26.67%) LAN
5 4 (26.67%) Virtual Desktop
6 3 (20.00%) Ubiquiti
6 3 (20.00%) Antivirus Management
6 3 (20.00%) Social Skills
6 3 (20.00%) PBX
6 3 (20.00%) CRM
6 3 (20.00%) HP
6 3 (20.00%) Dell
6 3 (20.00%) VMware
6 3 (20.00%) Firewall
6 3 (20.00%) Wi-Fi
6 3 (20.00%) SLA
6 3 (20.00%) WatchGuard
6 3 (20.00%) Draytek
6 3 (20.00%) SC Cleared
6 3 (20.00%) Advertising
7 2 (13.33%) VMware Infrastructure
7 2 (13.33%) Azure
7 2 (13.33%) Microsoft Intune
7 2 (13.33%) SCSM

2nd Line Support Engineer Skill Set
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (13.33%) Confluence
1 2 (13.33%) SharePoint
Applications
1 2 (13.33%) Microsoft Office
Cloud Services
1 8 (53.33%) Microsoft 365
2 2 (13.33%) Azure
3 1 (6.67%) Cloud Computing
3 1 (6.67%) Entra ID
3 1 (6.67%) Mimecast
Communications & Networking
1 5 (33.33%) WAN
2 4 (26.67%) LAN
2 4 (26.67%) VLAN
3 3 (20.00%) Firewall
3 3 (20.00%) PBX
3 3 (20.00%) Wi-Fi
4 2 (13.33%) SD-WAN
5 1 (6.67%) IPsec
5 1 (6.67%) VoIP
Development Applications
1 2 (13.33%) JIRA
General
1 5 (33.33%) Telecoms
2 3 (20.00%) Advertising
2 3 (20.00%) Social Skills
3 2 (13.33%) Retail
Miscellaneous
1 2 (13.33%) Driving Licence
Operating Systems
1 7 (46.67%) Windows
2 2 (13.33%) Linux
2 2 (13.33%) Windows 10
3 1 (6.67%) Windows Server
Processes & Methodologies
1 7 (46.67%) Customer Service
2 4 (26.67%) Migration
3 3 (20.00%) Antivirus Management
3 3 (20.00%) CRM
4 2 (13.33%) Customer Experience
4 2 (13.33%) ITIL
4 2 (13.33%) ITSM
4 2 (13.33%) User Experience
5 1 (6.67%) Business Continuity
5 1 (6.67%) Continuous Improvement
5 1 (6.67%) Cybersecurity
5 1 (6.67%) Data Protection
5 1 (6.67%) Mobile Device Management
5 1 (6.67%) Presales
5 1 (6.67%) Problem-Solving
5 1 (6.67%) Security Monitoring
5 1 (6.67%) Service Delivery
5 1 (6.67%) Service Management
5 1 (6.67%) Statistics
5 1 (6.67%) Stress Testing
Programming Languages
1 2 (13.33%) SQL
Qualifications
1 5 (33.33%) Security Cleared
2 3 (20.00%) SC Cleared
3 1 (6.67%) CCNA
3 1 (6.67%) Cisco Certification
3 1 (6.67%) Microsoft Certification
Quality Assurance & Compliance
1 3 (20.00%) SLA
System Software
1 4 (26.67%) Virtual Desktop
2 2 (13.33%) VMware Infrastructure
3 1 (6.67%) Active Directory
Systems Management
1 2 (13.33%) Microsoft Intune
1 2 (13.33%) SCCM
1 2 (13.33%) SCOM
1 2 (13.33%) SCSM
Vendors
1 12 (80.00%) Microsoft
2 3 (20.00%) Dell
2 3 (20.00%) Draytek
2 3 (20.00%) HP
2 3 (20.00%) Ubiquiti
2 3 (20.00%) VMware
2 3 (20.00%) WatchGuard
3 2 (13.33%) Cisco
4 1 (6.67%) Citrix
4 1 (6.67%) Meraki
4 1 (6.67%) Sophos