1 of 1 2nd Line Support Technician Jobs in Berkshire

delivering exceptional IT support and solutions to a wide range of clients. As part of our ongoing growth, we are looking for a highly skilled and proactive 2nd Line Support Technician to join our team. If … you are passionate about technology and looking to advance your career in a dynamic and client-focused environment, we want to hear from you! Job Summary As a Second Line Support Technician, you will be responsible for handling more complex technical issues, either from direct client contact, or escalation. You will work with various … recommending appropriate hardware, software or service upgrades that align with the client’s needs, ensuring they are also benefitting from the best possible solutions. Key Responsibilities Provide 1st and 2nd line technical support: Troubleshooting complex issues across a variety of Microsoft technologies (Windows, Microsoft 365, Azure, etc.) and providing exceptional onsite and remote technical support More ❯