2 of 2 2nd Line Support Technician Jobs in the South East

Due to ambitious growth and expansion, an exciting opportunity has become available for an experienced, enthusiastic, and motivated 2nd Line IT Support Technician to join our client based in Chandler's Ford. The 2nd Line IT Support Technician … IT support service whilst attending to regular client support calls and installations as and when required. Main duties of the 2nd Line IT Support Technician: Providing 1st and 2nd Line Technical support, responding to … of the technical knowledgebase as required Monitoring of the breach queues to ensure tickets are not breaching their SLA’s Key Competencies of the 2nd Line IT Support Technician: Proven track record of supporting IT networks Thorough knowledge of Microsoft Windows desktop applications More ❯

Networking (IP, Switching, WiFi, DNS, DHCP, Cisco and/or UniFi) Windows Server (AD, GPO's Etc.) and Workstation administration, configuration and troubleshooting 2nd Line Support Engineer - Surrey As a 2nd-line support technician, you will provide high … quality and effective IT support to customers. A broad range of technical skills, along with excellent verbal and written communications skills, are required to ensure customers and colleagues remain informed. You will provide support and ultimately manage customer expectations. You are expected to manage your time … by your reporting manager. Must have a car and a valid driving license to commute between customer sites (local travel) Minimum of 2 years 2nd line support experience in a multi customer SLA backed environment, such as an IT MSP. Technical Networking (IP, Switching, WiFi More ❯