10 of 10 2nd Line Support Jobs in Birmingham

Support Engineer, 2nd line, MSP, COR7188 Join to apply for the Support Engineer, 2nd line, MSP, COR7188 role at Beautyk Creative Support Engineer, 2nd line, MSP, COR7188 3 days ago Be among the first … applicants Join to apply for the Support Engineer, 2nd line, MSP, COR7188 role at Beautyk Creative If you are a keen, enthusiastic and personable Support Engineer looking for a varied role within a dynamic SME environment, then this is a great opportunity to … the Support Engineer will provide a true support service to approximately 850 users across multiple sites in the UK, covering 2nd line desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern Microsoft More ❯

Desktop Support Analyst/2nd Line Support Analyst I have an exciting new opportunity that has become available for a Desktop Support Analyst/2nd Line Support Analyst to work for a market leading Law Firm … tool-set (ITSM Remedy), provides accurate and timely updates to agreed standards for all allocated Incidents and Service Requests. Undertakes all relevant technical support and maintenance tasks/activities as required by Change Management, Incident Management, Problem Management, Service Request Management, and IT projects. Where technical responsibilities dictate … point Enterprise deployment technologies - device pre-boot configuration, booting devices running device build sequences (Microsoft SCCM, Microsoft MDT) Desktop Support Analyst/2nd Line Support Analyst More ❯

Social network you want to login/join with: Desktop Support Analyst/2nd Line Support Analyst, Birmingham Client: DGH Recruitment Location: Birmingham, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 5 Posted: 05.05.2025 Expiry Date: 19.06.2025 Job Description … Desktop Support Analyst/2nd Line Support Analyst I have an exciting new opportunity that has become available for a Desktop Support Analyst/2nd Line Support Analyst to work for a market-leading Law Firm … set (ITSM Remedy) to provide accurate and timely updates to all allocated Incidents and Service Requests, following the agreed standards. Performs relevant technical support and maintenance tasks as required by Change Management, Incident Management, Problem Management, Service Request Management, and IT projects. Coordinates with internal support More ❯

Help Desk Specialist/2nd Line Technical Support Specialist - Permanent Location: Birmingham/Tyseley Salary: £30,000 - £38,000 per annum + excellent benefits ARCA Resourcing is proud to be partnering with a well-established and industry leading company in their search for a 2nd … in a customer-focused support environment and enjoys solving complex problems with efficiency and professionalism. Role Overview: The Help Desk Specialist/2nd Line Technical Support Specialist will provide second-line technical support across a range of standard software … effective solutions are delivered. This position is key in maintaining a high standard of customer satisfaction and technical service delivery. Key Responsibilities: Deliver second line support and issue resolution for software and hardware enquiries. Respond to user queries via phone, email, and ticketing systems with a More ❯

Oscar Technology has partnered with a leading MSP in the Staffordshire area to recruit for a skilled 2nd Line Support Engineer to join their team - this is a hybrid position. Job Description As a 2nd Line Support Engineer, you will … smooth operation of company and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 2nd/3rd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and More ❯

2nd Line IT Support Engineer – Horsham - £35,000 - Hybrid After Probation! Role: 2nd Line IT Support Engineer Location: Horsham Interviewing Immediately – Please apply ASAP! A market-leading client is looking to add a 2nd line support … The Senior Management Team fully supports professional development and encourages working beyond your comfort zone. You will gain exposure to all lines of support and various projects. This is an outstanding opportunity for an IT professional to advance their career! Personality is key. We are seeking someone with More ❯

About 2nd Line Support Engineer Birmingham (Hybrid) 83zero is excited to be working with an established asset management company based in Birmingham. We are seeking a candidate with a strong technical support background to provide assistance to end-users, ensuring smooth IT services … and systems support across the business. Key Responsibilities Provide first-line support for hardware/software issues on Windows 10/11, Microsoft 365, and Azure/Entra. Log, track, and resolve incidents/service requests per ITIL best practices. Assist users with Microsoft … Intune. Maintain documentation of incidents and solutions. Deliver high-quality customer service and training. Preferred Skills and Experience Minimum 2 years in IT support/service desk role. Proficiency in Windows 10/11, Microsoft 365, Azure/Entra, and Intune. Strong problem-solving, communication, and customer service More ❯

Social network you want to login/join with: London | 2 Months | Start ASAP | DBS | Inside IR35 We're currently recruiting for an experienced 2nd Line Engineer to join our customer on a short term contract. This role is fully onsite, will require impeccable customer service skills … accompanied by strong experience of supporting Microsoft Solutions. Role Responsibilities : 2nd line support experience of: Windows 10/11, M365, AD, Azure, etc. Support Apple macOS & iOS devices, ensuring seamless integration. MDM Administration, Device management and stock control Experience supporting desktop virtualisation technologies … celebrate difference and value diverse perspectives, underpinned by our values ‘Honesty, Integrity and Pragmatism’. We are proud to provide equal opportunities in line with our Diversity and Inclusion policy and welcome applications from all suitably qualified or experienced people, regardless of personal characteristics. If you have a More ❯

2nd Line IT Support/White Glove Service – Professional Services environment We are partnering with our client, a Global Professional Services organisation, to recruit an experienced 2nd Line IT Support professional for their Birmingham team. This team provides onsite IT … support to users and guests in their Birmingham office. The company has recently increased its global revenue by over 20%, demonstrating its sector leadership. This role involves supporting hardware, software, applications, and systems. Responsibilities include troubleshooting, setting up, configuring, and installing software on PCs, laptops, mobile devices, printers … networking equipment, and supporting AV needs. They pride themselves on offering a white glove, hotel-style support experience, so proven experience in a similar role is essential. You will support users and guests daily and participate in projects of various sizes. The company values and develops More ❯

Avaya expertise in a remote-first environment with real career progression? We're working with a leading UK tech services provider to find a 2nd Line Avaya Support Engineer who’s confident with Avaya CMS 8 or 10 , and comfortable handling user changes, deletions , and … well-established engineering group You’ll need: ? Hands-on experience with Avaya CMS 8 or 10 (additions, deletions, user changes) ? Previous experience in a 2nd line/tiered support environment ? Eligibility for BPSS & NPPV3 clearance (after probation) Nice to Have: ? Experience with CXone, NICE, or More ❯