1 of 1 2nd Line Support Jobs in Bracknell

Are you the go-to tech problem solver who thrives in dynamic environments? Our client, a well-established Managed Service Provider in Bracknell, is looking for a talented 2nd Line Support Engineer to join their close-knit, customer-focused team. What You'll Be Doing: Provide responsive 2nd line support … Apple Mac systems , and general IT infrastructure Collaborate with the team to escalate complex issues and ensure clients receive top-tier service What You’ll Bring: Solid experience in 2nd line support, ideally within an MSP environment, but not essential Strong troubleshooting skills across Windows, macOS , and Office 365 Comfortable with client-facing interactions and … in communicating technical solutions Driving license preferred (due to site visits) Tech Stack You’ll Work With: Microsoft 365 suite (Exchange Online, Teams, SharePoint) Apple Mac configuration and support Windows desktop/server environments Networking fundamentals (DNS, DHCP, Firewalls) Why Join? Be part of a growing MSP with a reputation for excellence Enjoy variety in your day—remote More ❯