3 of 3 2nd Line Support Jobs in Bristol

Senior IT Support Engineer, 2nd Line/3rd Line Location: Bristol Salary Range: £30000- 50000 + Benefits ??? Your Role: Lead, Troubleshoot, Enable As our Senior IT Support Engineer , you'll be the escalation expert-leading on all things infrastructure and supporting mission-critical systems. You'll be managing everything from Windows … to automate processes. Networking & Security : Configure routers, VLANs, ACLs, VPN/IPsec tunnels, wireless with RADIUS, VOIP systems, and firewalls (Sophos XG/Cisco). Cross-Platform Systems : Support Linux (patching, security), MacOS (JumpCloud, ACMT), SQL Server, and IOS. Mentorship & Projects : Lead migrations, deliver junior staff coaching, contribute to IT strategy and documentation. ?? You'll Stand Out With … Docker, Kubernetes). Excellent communication skills and proven leadership potential with an interest in stepping up to Team Lead roles ? What We Offer: Growth & Recognition : Structured training, certification support, and career progression. Modern Work Environment : Collaborative culture, flexible working, and access to the latest tools and platforms. Impact & Influence : Be central to key infrastructure projects and security initiatives More ❯

Job Title: 2nd Line Support Engineer Location: Bristol (hybrid) Salary: £28,000 - £35,000 This is an exciting opportunity to join a forward-thinking, people-first business that truly values innovation, collaboration, and personal growth. You will be responsible for providing technical support, troubleshooting, and customer service to clients. The Role: Engage with … customers via multiple channels (including phone, email, chat and service portal) Develop a good understanding of our client base whilst building and maintaining good client relationships Providing technical support, troubleshooting, and customer service to clients. Configure equipment (laptops, desktops, mobiles) and install new software when required. The Candidate: Windows 10 & 11, Microsoft Exchange Online, Active Directory, desktop/ More ❯

1st/2nd Line Support Technician This is an all-encompassing IT Support role which will be a mix of Service Desk and Application support in an MSP environment. This is a 3 month contract paying up to £120/130 p/d based on site in Bristol (flexibility for … some huge businesses across the UK. They deliver both on-premises and cloud-based solutions to their clients. What will you be doing? Coming in as a 1st/2nd Line Technician, one day won't be the same as the next, ideally you will be the first port of call for a specific client for Hardware … for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS - Windows, First Line, Second Line, O365, Communication, Active Directory, Application Support More ❯