1 to 25 of 81 2nd Line Support Jobs in England

SDL Solutions Limited is seeking a 1 st/2nd Line Support Technician to join a consultancy company based in Ely, Cambridge. This role is key to the implementation and maintenance of the companys computing needs as well as ensuring that facilities are safe and … well-functioning. KEY RESPONSIBILITIES Support, Helpdesk and Maintenance: Provide 1st and 2nd line support to the business via our internal helpdesk to resolve problems in person and remotely and escalate as required, whilst working with third-party support companies. Support … policy 10% TradePoint (B&Q) discount Free parking Buzzword: - IT Support, Helpdesk Support, 1st Line Support, 2nd Line Support, 3rd Line Support, Desktop, Windows XP/7/8, 10, Windows Server, Exchange more »

2nd Line Support Engineer £27,000 to £30,000 basic salary per annum plus benefits including bonus, pension, private medical, 23 days holiday and excellent training & development plans etc. We are looking for an enthusiastic 2nd Line Support Engineer to … join our leading client, a very successful and ambitious IT support and solutions provider, on a permanent basis. The 2nd Line Support Engineer will be joining a thriving business that really value their staff and provide excellent career development and training opportunities. The … 2nd Line Support Engineer will be based at this organisations head office, in Skelmersdale, and will focus on escalated support cases. The successful 2nd Line Support Engineer will have been in IT support for at least more »

Desktop Support Analyst/2nd Line Support Analyst A fantastic opportunity has arisen for an Desktop Support Analyst/2nd Line Support Analyst to join our London based global law firm on a permanent basis. Desktop … Support Analyst/2nd Line Support Analyst Key Responsibilities: • Providing a professional and consistent level of Technology support to all staff • Responding to incoming incidents and requests at first point of contact reported via all mediums • Ensuring all incidents and requests … Keeping customers apprised and updated • Escalating problems to the senior team members and third-party suppliers where necessary Desktop Support Analyst/2nd Line Support Analyst Attributes/Skills: • Experience working within a legal environment • Knowledge of Windows 10 and Microsoft Office more »

Support Engineer, Support Analyst, 1st/2nd Line, Windows, COR7081 My client, a pioneering Oxfordshire based organisation within are in urgent need of a 1st/2nd Line Support Engineer/Support Analyst to join their … company, the Support Analyst/Support Engineer will be the first port of call for all users, covering 1st and 2nd line issues – predominantly desktop – whilst also setting up new users, managing licences, purchasing equipment, and getting involved in some interesting and varied … personable and effective service is key, the Support Analyst/Support Engineer should have the following: Solid 1st and ideally 2nd line Desktop Support experience Microsoft 365, Windows 10, any experience with Cloud (AWS) would really set your application apart! Experience more »

Job Title: 2nd Line IT Support Engineer Location: Central Liverpool Salary: £30,000 - £37,000 DOE Are you an experienced IT professional ready to take on new challenges? We're seeking a proactive and skilled 2nd Line IT Support Technician … solving, love a challenge, and want to help drive our internal IT services forward, this is the perfect opportunity for you! Key Responsibilities: Provide 2nd line support to resolve technical issues and queries. Troubleshoot hardware, software, and network problems. Manage and maintain user accounts, permissions … to ensure smooth escalation of complex issues. Deliver excellent customer service with a focus on problem-solving. Requirements: Previous experience in a 2nd line IT support role. Strong knowledge of Windows OS, Office 365 stack, and network troubleshooting. Other applications and technologies including more »

Are you a 1st Line IT Support or Service Desk professional looking for a step up into 2nd line support? Are you keen to work for a Microsoft Gold partner, providing first class IT services to the education industry? You will … be providing 1st and 2nd Line IT Support as well as manging key accounts, being the bridge between the schools and the business. This is a brilliant opportunity to further develop your technical skills with a number of different clients, as well as developing some … very rewarding client relationships in a highly rewarding industry. Role: IT Support Engineer aka 2nd Line Support, 1st Line Support, Service Desk Analyst, Service Desk Engineer Location: Aylesbury - Commutable from High Wycombe, Luton, Leighton Buzzard, Princes Risborough, Amersham, Oxford more »

2nd Line Support Engineer Swindon £32,000-£37,000 + 33 Days Holiday + Healthcare Cash Plan + Retail Discounts + EAP + Life Insurance + Package Excellent opportunity for a 2nd Line Support Engineer with a strong experience of … 5pm, and then 9:30am-6pm. This is a fully on-site position with no home working. The ideal candidate will be an experienced 2nd Line Support Engineer with excellent communication skills. Candidates must be familiar with Windows 10 and 11, Intune, Defender, O365, Azure … opportunity to join an established business offering a collaborative and welcoming team environment, a technically fascinating work-load, and a great package! The Role: *2nd Line Support *On-phone and email-based support *Working with a ticketing system *Shifts: 7:30am-3:30pm more »

2nd Line IT Support Engineer Cambridge Up to £30,000 VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and … enhance efficiency, reduce costs and leverage technology. They are seeking a 2nd Line IT Support Engineer to provide first and second-line technical support and maintenance on-site for one of their clients in the medical industry. As the 2nd … issues, and ensuring that service levels and targets are met while maintaining high customer satisfaction and consistent service delivery standards. Essential Requirements of the 2nd Line IT Support Engineer: 3+ years in an IT support role with robust 2nd line more »

2nd Line IT Support Engineer Cambridge Up to £30,000 VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and … enhance efficiency, reduce costs and leverage technology. They are seeking a 2nd Line IT Support Engineer to provide first and second-line technical support and maintenance on-site for one of their clients in the medical industry. As the 2nd … issues, and ensuring that service levels and targets are met while maintaining high customer satisfaction and consistent service delivery standards. Essential Requirements of the 2nd Line IT Support Engineer: 3+ years in an IT support role with robust 2nd line more »

2nd Line IT Support Engineer Cambridge Up to £30,000 VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and … enhance efficiency, reduce costs and leverage technology. They are seeking a 2nd Line IT Support Engineer to provide first and second-line technical support and maintenance on-site for one of their clients in the medical industry. As the 2nd … issues, and ensuring that service levels and targets are met while maintaining high customer satisfaction and consistent service delivery standards. Essential Requirements of the 2nd Line IT Support Engineer: 3+ years in an IT support role with robust 2nd line more »

2nd Line Support Engineer About the Role Are you a tech enthusiast with a knack for solving problems and a passion for cutting-edge retail and hospitality technology? Our client is seeking a 2nd Line Support Engineer to join their … the overall success of their clients' businesses. This is a fantastic opportunity to work onsite in a collaborative, fast-paced setting. Key Responsibilities Provide 2nd-line support for EPOS, POS systems, kiosks, digital displays, and peripheral devices. Troubleshoot and resolve software, hardware, and networking issues … improvements. Liaise with third-party vendors for advanced troubleshooting or replacement of hardware and software. What We're Looking For Proven experience in a 2nd Line Support role, ideally within retail or hospitality industries. Strong technical expertise in EPOS, POS systems, kiosks, digital signage, and more »

Lloyd Recruitment is pleased to be working with a leading business in the Camberley area, actively seeking a 1st & 2nd Line Support Engineer to join their dynamic team. What's in it for you? Competitive salary between £28,000- £30,000 Hybrid working (1 to … UK. With nearly two decades of experience, they continue to lead the way in providing first-class IT services. The Role: As a 1st & 2nd Line Support Engineer, you'll play a crucial role in the team, handling 1st & 2nd line technical … skills (TCP/IP and DNS). Desirable skills include Office 365 Administration, general networking knowledge, and familiarity with printers. Responsibilities: Providing 1st and 2nd Line support for Windows Desktops, Laptops, hardware, and software Offering 1st Line and 2nd support more »

2nd Line IT Support Engineer Manchester (Hybrid) £25,000 - £28,000 + Progression + Training + Package An excellent opportunity awaits a 1st/2nd Line IT Support Engineer with a good understanding of Linux to join a growing business … known for delivering recognisable products, at the forefront of its sector, and looking to expand its technical capabilities. In this role, you will provide 2nd Line Support across a Windows stack, including support for Active Directory, IoT devices, and the Linux platform. You … to join a well-regarded business that offers excellent training and development, progression and growth, and a good work-life balance. The Role: *Providing 2nd Line Support *Linux-based support *Some Windows Office Support *On-site 3 days a week more »

Immediate Requirement: 2nd Line IT Support Engineer (3-Month Contract) c. 250 a day Inside IR35 Are you a skilled 2nd Line IT Support Engineer looking to make an impact in a dynamic professional services environment? Join a newly created … IT Service Desk team and deliver top-tier support to end-users in a fast-paced, collaborative setting. The Role: Provide 2nd Line Support: Resolve escalations from 1st line support, working desk-side and remotely on issues related to … Share Knowledge: Support junior team members by sharing expertise and best practices. What You’ll Bring: Experience: 2+ years in a similar 2nd Line IT support role. Technical Skills: Expertise in Microsoft Modern Workplace, networking principles, PC support, firewalls, routers, and more »

An experienced Field 2nd Line IT Support Engineer with at least 3 years of experience is needed to join the team at entrust IT, a leading Managed Services Provider supporting IT infrastructures for multiple clients. The role will cover Milton Keynes or the surrounding region … and support. Work with the customer to understand each issue so that you can recreate it, diagnose it or escalate it to 3rd line colleagues with specialist skills where necessary Monitor and follow up on client's issues, taking ownership to see they progress to a conclusion Required …/remote working Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous job titles and experience including; 2nd Line IT Support Engineer, 2nd Line Support, 2nd Line IT Technician, 2nd more »

IT Support Officer (1st/2nd Line Support) £c30-35k+ Benefits South East ABJ6998 PERMANENT MUST HAVE OWN transport As an IT Support Officer you will provide effective 1st and 2nd line IT assistance across all aspects of … the SME business. As IT support administrator you will support the companies user base at a 1st and 2nd line support level, including desktops, laptops, mobile devices, printers, telephone system and other endpoint devices. Onsite Key Responsibilities Installing, configuring and maintaining … Windows 10 and Windows 11 desktop environment. Provide 1st and 2nd line IT support for users via the IT Service Desk. Support end users in a physical and virtualised (VMWare) environment. Configuration & installation of hardware & software for desktop and mobile devices. Ensure all more »

to earth approach and a focus on getting the job done for our clients. About the Role: We are seeking a skilled and motivated 2nd Line Support Engineer to join our dynamic IT team. The successful candidate will be responsible for providing technical support, ensuring the smooth operation of our IT systems and resolving technical issues. Key Responsibilities: Provide 2nd line support for IT-related issues, including hardware, software, and network problems. Troubleshoot and resolve technical issues escalated from the 1st line support … resolutions. Provide training and guidance to 1st line support staff and end-users as needed. Requirements: Proven experience in a 2nd line support role or similar technical support position. Strong knowledge of Windows operating systems and common software applications. more »

Job Title: 2nd Line Support Engineer Location: Gateshead Salary: up to £35,000 Role Overview: As a 2nd Line Support Engineer, you’ll handle more complex technical issues escalated from the 1st Line Support team. You … and assisting in project work as needed. Key Responsibilities: Investigate and resolve escalated technical issues related to hardware, software, and networks. Provide advanced support for Windows, macOS, and Linux operating systems. Manage and maintain IT systems, including Active Directory, Office 365, and cloud services. Troubleshoot network issues, including … Escalate critical issues to 3rd Line Support or external providers when necessary. Skills and Experience Required: Proven experience in a 2nd Line IT Support role or equivalent. Strong knowledge of IT systems, including Windows Server, Office 365, and Active Directory. Solid more »

2nd Line Support Engineer | £33k - Manchetser | Hybrid working (up to 1 day from home once fully onboarded) Are you a skilled 2nd Line Support Engineer looking for your next challenge in a fast-paced and dynamic environment? If you're … passionate about troubleshooting, IT infrastructure, and providing exceptional support, we want to hear from you! The Opportunity Join a secure and thriving company with endless opportunities to grow your skills and career. Working within a fantastic team, you'll be handling a mix of 1st to 3rd-line … and set up). Participate in a light on-call rota (1 in 12 weeks). About You: Experience: 5+ years in 1st and 2nd Line Support, ideally in an MSP environment. Skills: Strong troubleshooting abilities, familiarity with ITIL practices, and experience with Intune, Azure more »

Role: 2nd Line IT Support Engineer Location: York (Hybrid - 3 days onsite, 2 days remote) Salary: Up to £30,000 Summary: We're looking for a proactive 2nd Line IT Support Engineer to join a growing service desk in York. … professional development, this is a great environment for someone eager to build their skills in a supportive and structured setting. The Role: As a 2nd Line IT Support Engineer, you'll be the escalation point for the 1st line support team … holiday including bank holidays, life assurance, and pension plan. Opportunities for growth and skill development. Next Steps: Apply Now! If you're a skilled 2nd Line IT Support Engineer looking to advance your career in a supportive, structured environment, we'd love to hear from more »

2nd Line Engineer Location : Macclesfield (Hybrid) Applause IT are recruiting for a 2nd Line Support Engineer to join an innovative IT company in Macclesfield. This hybrid role offers the opportunity to support a wide range of clients, leveraging your technical … expertise with Microsoft products , Windows and Mac operating systems , and network troubleshooting . In this role, you will be responsible for providing 2nd line support for both hardware and software issues , administering and troubleshooting Office 365 workloads such as Exchange, SharePoint, and Teams, and configuring … laptop, paid MS exams, and medical cover after probation. Click Apply Now if you are ready to take on a new challenge as a 2nd Line Support Engineer more »

Position : 2nd Line Support Technician Location : North London; Camden/West Hampstead/Islington Salary: 32k - 35k Benefits : Competitive salary, Contributory pension scheme, Private healthcare, Life assurance, School fee discount, Professional development, 25 days holiday The role of IT Support Technician will lead … and manage all day-to-day ICT 2nd and 3rd line support activities for multiple schools as directed by the ICT Network Manager and/or ICT Schools Manager. The Support Technician will liaise with Head Office and School staff, the IT Service … line support teams to identify, prioritise, own and resolve all IT support and service requests. Key Responsibilities Provide 2nd and 3rd line support to UK staff, schools staff and students Carry out routine maintenance of all computer hardware and more »

2nd/3rd Line Technical Support Engineer/IT Infrastructure Engineer who has previous hands-on experience supporting complex Microsoft O365 and Azure environments within an IT second line and third line capacity is required to join a technically driven team … see below) LOCATION: Hybrid Working/Manchester (M5) JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a 2nd/3rd Line Technical Support Engineer/IT Infrastructure Engineer who has previous hands-on experience supporting complex Microsoft O365 … and Azure environments within an IT second line and third line capacity. Working as the 2nd/3rd Line Technical Support Engineer/IT Infrastructure Engineer you will provide advanced technical support, including assisting in the design and implementation more »

Job Title: 1st/2nd Line IT Support Engineer Location: Birmingham Salary: £29,000 Our client, a reputable Managed Service Provider (MSP) known for its excellent company culture and commitment to employee development, is seeking a talented 1st/2nd Line IT … will play a crucial role in ensuring the smooth operation of IT hardware, servers, Office 365, and Windows environments. Key Responsibilities: Provide 1st and 2nd line support for a variety of IT issues. Troubleshoot and resolve problems related to IT hardware, servers, Office 365, and … documentation of support requests and resolutions. Deliver exceptional customer service and ensure client satisfaction. Ideal Candidate: Previous experience in a 1st/2nd line support role. Strong knowledge of IT hardware, servers, Office 365, and Windows. Excellent troubleshooting and problem-solving skills. Outstanding more »

2nd Line Support Engineer - Gloucestershire An exciting opportunity for an experienced 2nd Line Support Engineer to join one of my leading clients based in Gloucestershire with easy access to the M5. In order to be considered for this 2nd Line Support Engineer role most of the following skills and experiences are required: Windows Desktop including versions 10 and 11 Apple Mac Networking - LAN, WAN, firewalls Windows Server 2012 R2 Office 365 and Azure AD Wireless Networks ITIL Mobile computing CISCO Meraki cloud managed networks … in the office. This represents an excellent opportunity to join a growing and progressive organisation with future opportunities to progress into a 3rd Line or project based role. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology more »