2ndLineSupport Engineer (Citrix, Microsoft) - £30,000 +Bonus +Benefits – Bury/Hybrid My client is a leading Managed Service Provider based in Bury who thrive on solving IT and Networking for their customers within the Financial, Legal and Educational sectors. They employ a team of highly skilled Technical Support Specialists who provide … 1st to 3rd lineSupport across MS Technologies and with both On-Prem and Cloud infrastructure. We are looking to bring on a 2ndLineSupport Engineer (Citrix, Microsoft) to join the team and help support our customers. As our new 2ndLineSupport … Microsoft) you will be responsible for providing advanced technical support and troubleshooting for a variety of operations systems, networking and software issues. On a daily basis the 2ndLineSupport Engineer (Citrix, Microsoft) will be responsible for: Provide expert technical support to IT teams & users via phone, email, and ticketing systems More ❯
and delivering projects across Windows Server, networking, desktop and Microsoft Cloud technologies. You’ll be helping to transform a major client, whilst being an integral part of the process. 2ndLineSupport Engineer/Outsource Engineer Based in Chichester, West Sussex – full time on site. Start ASAP Working for a leading organisation … Required Skills: - Excellent IT support across 2ndlinesupport - Strong experience of Windows Server, Microsoft 365, networking and desktop support - Good experience of delivering project installs/migrations/deployments - Excellent communication & stakeholder management experience This position would suit an IT Support Analyst/Support Engineer/… 2ndLineSupport Analyst/2ndLineSupport Engineer/3rd LineSupport Engineer/Support Technician, who has strong experience of supporting Windows Server, M365, networking & desktop at a 2ndlinesupport level. This 2ndLineMore ❯
Onsite Desktop Support Engineer/2ndLine Technical Support Technician A great opportunity, working with a well-known brand, for an IT support professional with strong troubleshooting and client-facing skills to deliver high-quality technical support within a managed services environment. If you’ve also … worked in the following roles, we’d also like to hear from you: IT Helpdesk Analyst, Technical Support Engineer, IT Technician, Deskside Support Technician, SecondLineSupport, Service Desk Analyst, IT Support Technician, 2ndLine IT Engineer. SALARY: £34,000 pro rata + up to … be invited on to the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for an Onsite Desktop Support Engineer/2ndLine Technical Support Technician who will provide deskside and remote support to users across a busy client site. As an Onsite Desktop SupportMore ❯
Birmingham, West Midlands, England, United Kingdom
Oscar Technology
2ndLineSupport Engineer | Birmingham | £35,000 Oscar Technology has partnered exclusively with a leading MSP near Birimingham to recruit for a skilled 2ndLineSupport Engineer to join their team. Job Description As a 2ndLineSupport Engineer, you will play a crucial role … to get involved from the beginning with a lot of project work! Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 2ndlinesupport for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti … to Microsoft 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Strong communication and interpersonal skills. 2ndLineSupport Engineer | Birmingham| £32,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about More ❯
Evesham, Worcestershire, West Midlands, United Kingdom
Oscar Associates (UK) Limited
2ndLineSupport Engineer | Evesham | £35,000 DoE Oscar Technology has partnered exclusively with a leading MSP near Evesham to recruit for a skilled 2ndLineSupport Engineer to join their team. Job Description As a 2ndLineSupport Engineer, you will play a crucial … to get involved from the beginning with a lot of project work! Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 2ndlinesupport for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti … to Microsoft 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Strong communication and interpersonal skills. 2ndLineSupport Engineer | Evesham | £35,000 DoE Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more More ❯
2ndLineSupport Engineer - MDMAkkodis are currently working in partnership with a market leading service provider to recruit a number of 2ndLineSupport Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training opportunities … with exposure to emerging technologies. The RoleAs a 2ndLineSupport Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX).The Responsibilities * You will oversee the configuration, and in … technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2ndlinesupport role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements* Security (SC Clearance) or able to achieve.* Proven experience More ❯
2ndLineSupport Engineer – EUC, Microsoft & Networking Location: LONDON 3 or 4 days on site due to nature of role Type: Full-Time | Permanent Industry: IT £30-40k + Benefits Are you passionate about solving technical challenges and supporting cutting-edge software solutions? Join our growing team as a 2ndLine … private operators streamline mobility and improve user experience. Our technology integrates cloud-based platforms, mobile apps, and IoT devices to deliver smarter AT driven software... Your Role As a 2ndLineSupport Engineer, you’ll be the technical backbone of our support operations, handling escalations from 1st line teams and working … closely with engineering to resolve complex issues. Key Responsibilities: Provide 2ndline technical support across EUC (End User Computing), Microsoft technologies (Windows 10/11, M365, Azure), and networking (TCP/IP, DNS, DHCP, LAN/WAN). Troubleshoot and resolve incidents related to including integrations with hardware and cloud services. Collaborate with development and More ❯
2ndLineSupport Engineer – EUC, Microsoft & Networking Location: LONDON 3 or 4 days on site due to nature of role Type: Full-Time | Permanent Industry: IT £30-40k + Benefits Are you passionate about solving technical challenges and supporting cutting-edge software solutions? Join our growing team as a 2ndLine … private operators streamline mobility and improve user experience. Our technology integrates cloud-based platforms, mobile apps, and IoT devices to deliver smarter AT driven software... Your Role As a 2ndLineSupport Engineer, you’ll be the technical backbone of our support operations, handling escalations from 1st line teams and working … closely with engineering to resolve complex issues. Key Responsibilities: Provide 2ndline technical support across EUC (End User Computing), Microsoft technologies (Windows 10/11, M365, Azure), and networking (TCP/IP, DNS, DHCP, LAN/WAN). Troubleshoot and resolve incidents related to including integrations with hardware and cloud services. Collaborate with development and More ❯
2ndLineSupport Engineer - EUC, Microsoft & Networking Location: LONDON 3 or 4 days on site due to nature of role Type: Full-Time | Permanent Industry: IT Are you passionate about solving technical challenges and supporting cutting-edge software solutions? Join our growing team as a 2ndLineSupport Engineer , where … private operators streamline mobility and improve user experience. Our technology integrates cloud-based platforms, mobile apps, and IoT devices to deliver smarter AT driven software... Your Role As a 2ndLineSupport Engineer, you'll be the technical backbone of our support operations, handling escalations from 1st line teams and working … closely with engineering to resolve complex issues. Key Responsibilities: Provide 2ndline technical support across EUC (End User Computing), Microsoft technologies (Windows 10/11, M365, Azure), and networking (TCP/IP, DNS, DHCP, LAN/WAN). Troubleshoot and resolve incidents related to including integrations with hardware and cloud services. Collaborate with development and More ❯
Blackburn, Lancashire, England, United Kingdom Hybrid/Remote Options
Mexa Solutions LTD
1st/2ndLineSupport Engineer £35,000 - £40,000 | Blackburn (Hybrid) | Evening/Night Shifts When most people are logging off, you’re just getting started. You’re the type of engineer who thrives on owning a problem end-to-end, whether it’s a password reset or an Intune policy that’s misbehaving … at 2am. You’re confident across 1st and 2ndlinesupport, and you don’t panic when something breaks, you calmly get stuck in and fix it. This is your chance to join a growing business that’s delivering impactful work across cloud, data, and digital transformation. You’ll play a key role in supporting … Night shifts (Mon-Fri: 12:00am to 8:30am) or Evening & Weekend shifts (Mon-Wed: 16:00pm - 12:30am, and Sat & Sun: 08:30 – 17:00) Variety : 1st and 2ndlinesupport across a wide range of Microsoft cloud and on-prem tech Impact : Be the go-to contact during out-of-hours supportMore ❯
2ndLineSupport Tonbridge Up to £35k Hours: Monday – Friday, 8:30am – 5:30pm (with overtime paid for additional project work) Do you enjoy solving technical challenges and supporting people with their IT? Are you ready to take that next step in your career in 2ndLineSupport? Would you … with a well-established IT Managed Service Provider that continues to grow steadily, bringing on new customers and expanding their service desk team. They are looking for an experienced 2ndLineSupport Engineer to join their team. What you will be doing Providing 2ndLine remote and onsite support to … re looking for Ideally, experience working in an MSP or IT service environment A confident communicator with excellent customer service skills Strong troubleshooting and problem-solving ability Experience at 2ndLine level with most of the following: Microsoft 365, SharePoint, MS Desktop (Windows 7–11), MS Server (2012–2019) Hyper-V, VMware, Azure Networking (Switches, Routers, Firewalls More ❯
2ndLine IT Support Technician Rochester Salary: £28,000 – £32,000 (depending on experience) Are you looking to take the next step in your IT support career? Do you enjoy problem solving and providing technical solutions in a fast-paced environment? Have you worked in a Managed Service Provider (MSP) and want to … develop your skills further? If the answer is yes, this role could be an excellent opportunity for you. We are recruiting for an experienced 2ndLine IT Support Technician to join a respected IT services provider based in Rochester. This is a full-time, office-based role with occasional travel to client sites across Kent … the South East. For this role you must have a full driving license and previous experience of working for a Managed Service Provider (MSP) About the role As a 2ndLine IT Support Technician , you will be part of a small but highly skilled technical team that supports around 100 clients across commercial and education More ❯
Greater Manchester, England, United Kingdom Hybrid/Remote Options
SR2 | Socially Responsible Recruitment | Certified B Corporation™
2ndLine IT Support Engineer – Hybrid (2-3 days a week remote) | Manchester | Up to £40,000 Are you the go-to problem solver who thrives in fast-paced tech environments? Do you love the buzz of solving complex issues, helping people, and making technology work smarter ? If so - this is your chance to take … your 2ndLine skills to the next level in a role that truly makes a difference. I’m currently on the lookout for a 2ndline IT Support Engineer award-winning Managed Service Provider (MSP) supporting schools and businesses across Greater Manchester with innovative, meaningful IT solutions. You’ll join a passionate … days a week) and client visits across Manchester, delivering top-tier support and guidance to a range of customers. What You’ll Do: Deliver exceptional 2ndLinesupport across hardware, software, and networks. Troubleshoot and resolve complex IT issues — and know when to escalate. Lead on-site client visits, build relationships, and spot More ❯
2ndLineSupport Tonbridge Up to £35k Hours: Monday Friday, 8:30am 5:30pm (with overtime paid for additional project work) Do you enjoy solving technical challenges and supporting people with their IT? Are you ready to take that next step in your career in 2ndLineSupport? Would you … with a well-established IT Managed Service Provider that continues to grow steadily, bringing on new customers and expanding their service desk team. They are looking for an experienced 2ndLineSupport Engineer to join their team. What you will be doing Providing 2ndLine remote and onsite support to … theyre looking for Ideally, experience working in an MSP or IT service environment A confident communicator with excellent customer service skills Strong troubleshooting and problem-solving ability Experience at 2ndLine level with most of the following: Microsoft 365, SharePoint, MS Desktop (Windows 711), MS Server (20122019) Hyper-V, VMware, Azure Networking (Switches, Routers, Firewalls WatchGuard preferred More ❯
2ndLineSupport Tonbridge Up to £35k Hours: Monday – Friday, 8:30am – 5:30pm (with overtime paid for additional project work) You must currently live within a 35 minute commute Do you enjoy solving technical challenges and supporting people with their IT? Are you ready to take that next step in your career in 2nd … with a well-established IT Managed Service Provider that continues to grow steadily, bringing on new customers and expanding their service desk team. They are looking for an experienced 2ndLineSupport Engineer to join their team. What you will be doing Providing 2ndLine remote and onsite support to … re looking for Ideally, experience working in an MSP or IT service environment A confident communicator with excellent customer service skills Strong troubleshooting and problem-solving ability Experience at 2ndLine level with most of the following: Microsoft 365, SharePoint, MS Desktop (Windows 7–11), MS Server (2012–2019) Hyper-V, VMware, Azure Networking (Switches, Routers, Firewalls More ❯
2ndLineSupport Tonbridge Up to £35k Hours: Monday – Friday, 8:30am – 5:30pm (with overtime paid for additional project work) You must currently live within a 35 minute commute Do you enjoy solving technical challenges and supporting people with their IT? Are you ready to take that next step in your career in 2nd … with a well-established IT Managed Service Provider that continues to grow steadily, bringing on new customers and expanding their service desk team. They are looking for an experienced 2ndLineSupport Engineer to join their team. What you will be doing Providing 2ndLine remote and onsite support to … re looking for Ideally, experience working in an MSP or IT service environment A confident communicator with excellent customer service skills Strong troubleshooting and problem-solving ability Experience at 2ndLine level with most of the following: Microsoft 365, SharePoint, MS Desktop (Windows 7–11), MS Server (2012–2019) Hyper-V, VMware, Azure Networking (Switches, Routers, Firewalls More ❯
Onsite 2ndLine IT Support Engineer Location : Central London Employment Type : Full-Time, Permanent Industry : IT Managed Services/Financial Services Salary : £35k- £45k My client is an award-winning IT Managed Service Provider based in London, delivering exceptional IT solutions and support to some of the city’s most prestigious financial institutions. … With a strong reputation for technical excellence and outstanding customer service, they are continuing to grow and are now seeking an experienced Onsite 2ndLine IT Support Engineer to join their team and provide dedicated support to key client accounts. The Role As an Onsite 2ndLine IT Support … sites in Central London, you’ll act as the technical escalation point for complex support issues, ensuring seamless IT operations and exceptional service delivery. Key Responsibilities Provide 2ndLine technical support for end users across multiple client sites, both remotely and onsite. Troubleshoot and resolve complex hardware, software, and networking issues. Escalate and More ❯
Onsite 2ndLine IT Support Engineer Location : Central London Employment Type : Full-Time, Permanent Industry : IT Managed Services/Financial Services Salary : £35k- £45k My client is an award-winning IT Managed Service Provider based in London, delivering exceptional IT solutions and support to some of the city’s most prestigious financial institutions. … With a strong reputation for technical excellence and outstanding customer service, they are continuing to grow and are now seeking an experienced Onsite 2ndLine IT Support Engineer to join their team and provide dedicated support to key client accounts. The Role As an Onsite 2ndLine IT Support … sites in Central London, you’ll act as the technical escalation point for complex support issues, ensuring seamless IT operations and exceptional service delivery. Key Responsibilities Provide 2ndLine technical support for end users across multiple client sites, both remotely and onsite. Troubleshoot and resolve complex hardware, software, and networking issues. Escalate and More ❯
1st/2ndLine IT Support Specialist Contract Opportunity! Contract Type: Contract until 31st March 2026 Start Date: ASAP Day rate: £150 - £200 per day Onsite working: 5 days per week on-site required Are you a tech-savvy individual with a passion for helping others? Do you thrive in a delivering 1st and 2nd … IT Service Delivery and Support where your skills make a real difference? If so, our client in the healthcare sector is looking for a dynamic 1st/2ndLine IT Support Specialist to join their team on a contract basis! Why You Should Apply: Make a meaningful impact in the healthcare industry by … Work in a collaborative and supportive environment where your contributions are valued. Gain exposure to various clinical applications and enhance your technical skills. Key Responsibilities: As a 1st/2ndLine IT Support Specialist, you will: Provide efficient 1st and 2ndline IT Service Delivery and Support Troubleshoot and resolve More ❯
Service Desk Analyst/1st Line/2ndLine/Contract/Onsite/Liverpool/Inside IR35 Are you a tech-savvy problem solver who thrives on tackling complex IT challenges? We're looking for a Service Desk Analyst to join a growing support team - someone who can deliver exceptional service, resolve … incidents efficiently and help drive continuous improvement across an IT environment. What You'll Be Doing: Provide 1st & 2ndline IT support - over the phone, face-to-face and remotely Log, diagnose and resolve incidents quickly using our Service Desk system Escalate complex problems to the right teams while keeping users in the loop Troubleshoot … customer-first attitude If you're ready to make an impact then please get in touch with a recent CV. Service Desk Analyst/1st Line/2ndLine/Contract/Onsite/Liverpool/Inside IR35 Service Desk Analyst/1st Line/2ndLine/Contract/ More ❯
1st/2ndLine IT Support Engineer - Wokingham (RG2 area) A strong 1st/2ndLine IT Support Engineer with good working knowledge of Windows Server, Office 365, and good network troubleshooting is required to join a well-established MSP to support their customers across Berkshire. This is … online learning. As a company who foster development, this is your ticket to work your way up the career ladder and grow within the business. Roles and responsibilities: Provide 2ndlinesupport for all customers via phone, email or face-to-face Provide an escalation point for 1st line colleagues. Offer technical guidance … development opportunities Plus much more Apply now to Gianluca @ circlerecruitment (dot) com to join our client's dynamic and friendly team. Key skills: Windows Server, 1st line, 2ndline, IT Support, IT Helpdesk, Office 365, Cloud, Azure, IT Service desk, Azure, Endpoint, Intune, IT Infrastructure, reading, Winnersh, wokingham, berkshire, padworth, bracknell, maidenhead, basingstoke More ❯
2ndLineSupport Engineer My client is expanding and is seeking a proactive, technically strong 2ndLineSupport Engineer to join their growing team. If you thrive in a fast-paced MSP environment, enjoy tackling complex technical challenges, and want exposure to a wide range of modern technologies, this role … is essential. This is a client-facing role that requires excellent troubleshooting skills, outstanding communication and a commitment to high-quality service delivery. What You’ll Be Doing Providing 2ndline remote and on-site support across multiple client environments Acting as an escalation point for 1st line engineers and seeing issues through … solving, and brings a good sense of humour to the job. Benefits: Remote Working Bonus 24 days holiday + Bank Holidays + Christmas Shut Down Interested? Click Apply Now! 2ndLineSupport Engineer More ❯
Manchester, Lancashire, England, United Kingdom Hybrid/Remote Options
Adria Solutions
2ndLineSupport Engineer My client is expanding and is seeking a proactive, technically strong 2ndLineSupport Engineer to join their growing team. If you thrive in a fast-paced MSP environment, enjoy tackling complex technical challenges, and want exposure to a wide range of modern technologies, this role … is essential. This is a client-facing role that requires excellent troubleshooting skills, outstanding communication and a commitment to high-quality service delivery. What You’ll Be Doing Providing 2ndline remote and on-site support across multiple client environments Acting as an escalation point for 1st line engineers and seeing issues through … solving, and brings a good sense of humour to the job. Benefits: Remote Working Bonus 24 days holiday + Bank Holidays + Christmas Shut Down Interested? Click Apply Now! 2ndLineSupport Engineer More ❯
IT Support Analyst/2ndLineSupport Analyst - London (5 days onsite) - Permanent A fantastic opportunity has arisen for a IT Support Analyst/2ndLineSupport Analyst to join our London based global law firm on a permanent basis. Key Responsibilities: Provide desktop, notebook, and … remote user support for firm-approved software and hardware Respond to user issues via walk-ups, phone, email, and ServiceNow tickets Set up and configure workstations, printers, and peripheral devices Perform routine hardware maintenance and troubleshooting Support technology setups in meeting rooms, including video conferencing and presentations Assist with software installations, upgrades, and user training Collaborate … communication abilities Bachelor's degree in Computer Science/Information Systems (preferred) Experience in a professional services or law firm environment is desirable IT Support Analyst/2ndLineSupport Analyst - London (5 days onsite) - Permanent More ❯
IT Support Analyst/2ndLineSupport Analyst - London (5 days onsite) - Permanent A fantastic opportunity has arisen for a IT Support Analyst/2ndLineSupport Analyst to join our London based global law firm on a permanent basis. Key Responsibilities: Provide desktop, notebook, and … remote user support for firm-approved software and hardware Respond to user issues via walk-ups, phone, email, and ServiceNow tickets Set up and configure workstations, printers, and peripheral devices Perform routine hardware maintenance and troubleshooting Support technology setups in meeting rooms, including video conferencing and presentations Assist with software installations, upgrades, and user training Collaborate … communication abilities Bachelor's degree in Computer Science/Information Systems (preferred) Experience in a professional services or law firm environment is desirable IT Support Analyst/2ndLineSupport Analyst - London (5 days onsite) - Permanent More ❯