1 to 25 of 54 2nd Line Support Jobs in England

Onsite IT Support Engineer/2nd Line Desktop Support Technician This is a hands-on onsite IT support role providing deskside and remote technical support across multiple client locations. You will deliver excellent customer service, resolve desktop issues … also like to hear from you: IT Helpdesk Analyst, Technical Support Engineer, IT Technician, Deskside Support Technician, Second Line Support, Service Desk Analyst, IT Support Technician, 2nd Line IT Engineer. SALARY: £37,000 per annum + ...

Field/2nd Line Support Engineer Job Specification SPONSORSHIP IS NOT AVAILABLE AT THIS OR ANY TIME IN THE FUTURE Driving Licence required Location: On-site and Remote (Field-based and Office-based as required) Salary Range: Competitive, based on experience Overview We are seeking … motivated and skilled Field/2nd Line Support Engineer to join the growing technical team at one of our most valued clients, an MSP/MSSP providing expert IT solutions to a diverse range of businesses across the UK. This role is a critical part ...

2nd Line Support Engineer - MDM Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Engineers to join their marketing leading team. This is an exciting opportunity to join … established team who can provided you with development and training opportunities with exposure to emerging technologies. The Role As a 2nd Line Support Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based ...

2nd Line Support Tonbridge Up to £35k Hours: Monday Friday, 8:30am 5:30pm (with overtime paid for additional project work) It is essential that you have a driving license for this role. Do you enjoy solving technical challenges and supporting people with their … ready to take that next step in your career in 2nd Line Support? Would you like to work in a collaborative, friendly team that values both hard work and enjoying what you do? If that sounds like you, this could be a great opportunity. ...

2nd Line Support Tonbridge Up to £35k Hours: Monday – Friday, 8:30am – 5:30pm (with overtime paid for additional project work) Do you enjoy solving technical challenges and supporting people with their IT? Are you ready to take that next step in your career … 2nd Line Support? Would you like to work in a collaborative, friendly team that values both hard work and enjoying what you do? If that sounds like you, this could be a great opportunity. We are working with a well-established IT Managed Service Provider ...

2nd Line Support Analyst Farnborough £30,000 - £36,000 + 25 Days Holiday + Bank Holidays + Enhanced Pension + Training + Progression Excellent opportunity for an experienced 2nd Line Support Analyst with strong networking skills to join an industry … solutions, supporting thousands of sites each year. Due to growth across their Technical Operations function they are looking to bring in an experienced 2nd Liner who can hit the ground running. In this role you will act as the senior escalation point for complex technical issues, carrying out detailed ...

Support Engineer, 1st/2nd Line, Office 365, Windows Server, COR7247 We're looking for a 1st/2nd line Support Engineer to join a leading Oxfordshire based organisation. This is a great role, either for someone looking for their … Support Engineer, will join a busy service desk, working within a Microsoft environment. The Support Engineer will provide 1st/2nd line technical support to an impressive client base, troubleshooting desktop, server and network issues. The Company The Support ...

Title: 1st/2nd Line IT Support Location: London WC2 - Office based five days a week. Salary: £40,000 to £45,000 Benefits: Pension, Healthcare, Season Ticket Loan, 26 days holiday plus BH. Excellent opportunity to join a small and highly successful legal practice based … Chancery Lane, London.With the support of an MSP, you will take full responsibility for their IT support providing 1st and 2nd line support to the partners and support staff and escalating and managing 3rd line issues with ...

Role Overview and Purpose The 2nd Line IT Support Analyst is responsible for delivering high-quality second-line technical support to Voyage Care staff across the organisation. The post holder will respond promptly to support requests, providing regular updates … with other business units to enhance understanding of operational roles and support professional development Skills, Experience and Qualifications Previous experience in a 2nd line IT support or similar technical support role within a service desk environment. Strong understanding of computer hardware ...

2nd Line IT Support Engineer – MSP Experience Required Our client — a fast-paced Managed Service Provider (MSP) supporting a diverse portfolio of business clients — is looking for an experienced 2nd Line IT Support Engineer who thrives in a client-centric … enjoy solving complex technical challenges, and want to work with modern technology and a varied client base, this role will suit you perfectly. Role: 2nd Line IT Support Environment: Managed Service Provider (MSP) – prior MSP experience is essential Career: Hands-on technical role with real ...

that wants you to succeed Key Responsibilities of the 1st & 2nd Line Support Engineer: As our new First & Second Line Support Engineer , you’ll be on the front line of keeping our clients happy, productive, and secure. … handle a mix of remote support, troubleshooting, and field engineering — making you a key player in our service delivery team. First & Second Line Support Be the first point of contact for incoming tickets and requests Fix issues across desktops, laptops, printers, mobiles, and other ...

Hours 2nd Line IT Support Engineer Location : Borehamwood, WD6 1JD Salary : £35K – £45K per annum, DOE + Excellent Benefits! Contract : Full time, Permanent Hours : Shifts outside of our standard operating hours (8am-6pm). The Out of Hours shifts will be on a rota basis … standards in everything we do and place importance on continued technical development achieved through Microsoft accreditations. We are now recruiting for driven and capable 2nd Line IT Support Engineer to join our close-knit team in Borehamwood. You’ll work directly with our clients across ...

Life on the team 2nd Line Engineer - Mobile Device Management Location: Hatfield Full time on Computacenter site Hours:37.5 per week Role Type:Permanent Additional comments: Ideally be Security Cleared, if not the ability to undertake vetting The Endpoint Build and Configuration Service provides comprehensive … service ensures a secure, scalable, and consistent device estate tailored to meet customer requirements. What you'll do In this role as a 2nd Line Mobile Device Management Analyst, you will be responsible for supporting the mobile operating system environment and support for a specific ...

client is seeking an experienced 2nd Line Support Engineer to join their dedicated technical team based in their Theale office. You will play a key role in supporting and growing the business, with a particular focus on Unified Communications (UC) and key partner channels. This … your main priority will be to provide technical guidance, product demos and solution designs for their partners. You will also be responsible for providing 2nd-line post-sales support, working alongside colleagues to ensure customer issues are resolved quickly and efficiently. Additional responsibilities include delivering ...

which means you'll be well-supported to build a rewarding career with an individual development plan and lots of training on offer. The 2nd Line Support Engineer provides advanced technical support for incidents, service requests, hardware, and build activities escalated from … documentation, procedures, and knowledge base articles. Share expertise with the wider IT team to reduce repeat escalations. Participate in service reviews, contributing insights from 2nd Line support activities. Diversity, Equity and Inclusion At Topps Group we believe that diversity isn't just ...

/2nd Line Support Analyst - £180 - £200 per day – Initial 3 Month contract (Inside IR35) – 5 days onsite (Based in London) - Government Organisation We are seeking an experienced 1st/2nd Line Support Analyst to join our dynamic IT team. … Rate & Details Competitive rate: £180 - £200 per day (Inside IR35) 3 Month Contract Full-time, 5 days per week on-site (London) 1st/2nd Line Support Analyst - £180 - £200 per day – Initial 3 Month contract (Inside IR35) – 5 days onsite (Based in London) - Government ...

2nd Line Support Engineer Plymouth, Devon c£32,500 per year Plus excellent company benefits (including 25 days holiday plus bank holidays, Private Pension, Life Insurance and industry recognised certifications and training opportunities) Skills and Experience: Ability to work under pressure and manage multiple projects … 2+ years' experience in a similar helpdesk or IT environment within a 2nd Line role essential Full driving licence is essential Experience working for an MSP is essential Strong Windows Server Experience (Active Directory, DHCP, DNS, GPO's, Print Management, AD Sync) Excellent Office 365 knowledge (Email ...

problem solver who thrives in dynamic environments? Our client, a well-established Managed Service Provider in the Bracknell area, is looking for a talented 2nd Line Support Engineer to join their close-knit, customer-focused team. What You'll Be Doing: Provide responsive 2nd … Collaborate with the team to escalate complex issues and ensure clients receive top-tier service What You’ll Bring: Solid experience in 1st/2nd line support, ideally within an MSP environment Strong troubleshooting skills across Windows, macOS , and Office 365 Comfortable with client-facing ...

2nd Line Support Engineer– £33,000 - £38,000– Wakefield, West Yorkshire The Role Do you want to work on real IT projects that stretch your skills, not just keep systems ticking over? Are you looking for a role where your work is visible, valued … helps you move forward technically and professionally? If so, we have an exciting opportunity for you. This 2nd Line Support Engineer role is ideal if you enjoy variety and ownership. You will work across complex client environments, delivering projects that improve how businesses operate while ...

looking for a 2nd Line IT Support Engineer to join the team of our MSP client based in Leeds. Salary: £32K - £35K Role Type: Permanent Do you thrive in fast-paced environments where no two days are the same? We're looking for an experienced … 2nd Line IT Support Engineer to deliver exceptional Tier 1 and Tier 2 support directly to our clients. Our client is a growing Managed Service Provider, seeking a skilled IT Support Engineer with proven 2nd Line support ...

Engineer to join their End User Services (EUS) team in Salisbury. Reporting to the EUS Lead Group, you'll play a key second-line support role, responsible for resolving incidents, handling requests, and supporting project related tasks. You'll work closely with our Service Desk … Level 3 teams to ensure high-quality service delivery and seamless communication. Key Responsibilities Resolve second-line incidents within defined SLAs Complete user requests in a timely manner Maintain escalations at less than 2% per month Achieve CSAT scores of 4.5/5 or higher for incidents handled ...

experience with Hyper-V/VMware, and backup technologies such as Veeam, Acronis etc. The roles and responsibilities of the role include administering 1st & 2nd Line support requests, accurate call logging and relevant escalation when necessary. Working closely with the other Service Desk team … date - please reach out to Gianluca @ circle recruitment (dot) com Key words: Windows Server, IT Support, , 1st line, 2nd Line, Technical support, office 365, azure, vmware, networking, MSP, West Midlands, Dudley, Stourbridge, Birmingham, hyper-v, exchange Circle Recruitment is acting ...

2nd Line IT Engineer – Patching IT Service Operations Engineer to join a busy service desk ITIL focused with patching experience. Joining a growing, highly talented team of IT engineers this is an exciting opportunity to work on high-security projects, helping to build a world-class … that delivers fully secure ICT services across the UK. You will act as a 2nd Line Support Engineer, supporting complex incidents, applying patches, and ensuring critical IT systems remain secure, stable, and high performing. Tech stack: Windows, Windows Server, Microsoft 365, networking fundamentals (TCP/ ...

2nd Line IT Support Engineer Leeds, LS15 £32,000 – £35,000 + training + bonus + perks Our client is a growing Leeds-based MSP with a loyal client base and a reputation for going the extra mile. They’re all about great service, teamwork … continuous improvement — and they’re looking for a talented 2nd Line IT Support Engineer to join the journey. What You’ll Do: You’ll be the friendly face and trusted problem-solver for clients — keeping systems running smoothly both remotely and on-site. Expect ...

offered with a hybrid working pattern and is based at the companys offices which are easily accessible for the Barnet/Watford areas. The 2nd Line engineer will work as part of a team to support a diverse range of clients, collaborating closely with … advanced monitoring alerts, deploying security updates, conducting routine system maintenance, and performing system upgrades in line with customer requirements. Role requirements: Previous 2nd line support experience - preferably within an MSP. Strong proficiency in Windows operating systems (Windows 7, 8, and 10 Knowledge ...