1st / 2nd Line Support Technician
- Hiring Organisation
- Datasym
- Location
- Fareham, Hampshire, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £30,000
have an exciting opportunity for aHelpdesk technicianto provide 1st/2nd line service desk supportto our customersassisting them with hardware and software problems via phone, email and in personwithin the organisation's EPoS environment. This includes installing, diagnosing, repairing, maintaining and upgrading all software and hardware (including … accurate manner, and provide assistance where required. You will be required to maintain an effective level of communication with all clients that require support on any IT issues, ensuring that all information affecting the use of IT systems is correctly communicated throughout and relevant internal/external parties ...