2ndLineSupport Engineer (Citrix, Microsoft) - £30,000 +Bonus +Benefits – Bury/Hybrid My client is a leading Managed Service Provider based in Bury who thrive on solving IT and Networking for their customers within the Financial, Legal and Educational sectors. They employ a team of highly skilled Technical Support Specialists who provide … 1st to 3rd lineSupport across MS Technologies and with both On-Prem and Cloud infrastructure. We are looking to bring on a 2ndLineSupport Engineer (Citrix, Microsoft) to join the team and help support our customers. As our new 2ndLineSupport … Microsoft) you will be responsible for providing advanced technical support and troubleshooting for a variety of operations systems, networking and software issues. On a daily basis the 2ndLineSupport Engineer (Citrix, Microsoft) will be responsible for: Provide expert technical support to IT teams & users via phone, email, and ticketing systems More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Adria Solutions
2ndLineSupport Engineer Our client is a well-established Managed Service Provider (MSP) supporting a wide range of SME clients across the UK.They deliver fully managed IT services, cloud infrastructure, and cybersecurity solutions with a strong focus on reliability, professionalism, and personal service. Due to continued growth, they’re seeking a capable and confident … 2ndLineSupport Engineer to join their friendly, professional technical team. The Role The successful candidate will act as a key escalation point for 1st Line Engineers, providing hands-on technical support across Microsoft 365, Windows Server, networking, and endpoint environments. This is a client-facing role involving a mix of … role involves occasional travel to client sites — including London and the Lake District — and may occasionally require international travel to support global client operations. Key Responsibilities Deliver 2ndline remote and on-site support for client systems and users. Act as an escalation point for the 1st Line team, resolving complex More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Exalto Consulting
2ndline digital communications support operator - up to £34K depending on experience + Benefits - hybrid Manchester - Must have UK driving licence and car as well as pass security vetting and background checks Exalto consulting are currently recruiting for a permanent 2ndline digital communications support operator, this is for a … issues and problems. Experience of maintaining Digital Communications security standards through access control and configuration of specialist tool Microsoft Technologies (Intune) M365 (Mail, File Storage) Digital Communications Hardware Support Continual Service Improvement. Understanding of Digital Communications infrastructure, operating systems, software applications, and networking principles. Understanding of the impacts Access rights and security management have systems administration Uses ICT … checks. If you have the above experience and are looking for a new permanent role please send your CV for immediate consideration as our client are looking to hire. 2ndline digital communications support operator - up to £34K depending on experience + Benefits - hybrid Manchester - Must have UK driving licence and car as well as More ❯
A brilliant opportunity to join a growing team! Our client is a well-established Managed Service Provider based in Rochdale, known for delivering high-quality IT support & solutions to a diverse client base. As they continue to grow, they are now looking to appoint an experienced Helpdesk/Desktop Technician to strengthen their internal support function. … experience Benefits: 22 days holiday plus bank holidays, private healthcare, pension scheme, training and development, friendly & supportive team culture Role overview: This role is ideal for a 1st/2ndLine Technician with at least 2yrs' experience in an IT helpdesk or support role, you'll be confident troubleshooting a range of technical issues across … hardware, software & networking & be comfortable taking ownership of tasks, while supporting others. Key responsibilities: Provide 1st & 2ndLine tech support to both customers & internal users Troubleshoot & resolve issues related to hardware, software & networking Escalate complex issues where necessary & follow up to resolution Mentor & support junior staff, including apprentices Maintain accurate documentation of tickets More ❯