1 to 25 of 72 2nd Line Support Jobs in London

Join to apply for the 1st & 2nd Line Support Technician role at Robert Walters Join to apply for the 1st & 2nd Line Support Technician role at Robert Walters Get AI-powered advice on this job and more exclusive features. This … on your skills and experience — talk with your recruiter to learn more. Base pay range An exciting opportunity has arisen for a skilled 1st & 2nd Line Support Technician to join a leading independent European Private Equity fund. The company specialises in Healthcare and Technology sectors … exclusively in fast-growing profitable companies across Europe. They are committed to excellence and aspire to help outstanding companies achieve their full potential. 1ST & 2ND LINE SUPPORT TECHNICIAN An exciting opportunity has arisen for a skilled 1st & 2nd Line Support More ❯

2nd Line Desktop Support Engineer £30,000 + On-call Allowance Brentford (On-site) Are you a hands-on 2nd Line Desktop Support Engineer who thrives in a professional, fast-paced IT support environment? We’re looking for … O365 and device builds. This is a full-time, permanent role based at a high-profile site near Brentford. You’ll be providing onsite 2nd Line Support, managing user tickets, escalating issues, and performing physical device builds. You’ll also take part in a paid … on-call rota (1 in 4 weeks), with some occasional travel to nearby sites. What you’ll be doing: Resolving 2nd line support queries across desktop, network and mobile environments Building laptops/PCs using tools such as Intune Autopilot or SCCM Supporting Office More ❯

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: 2nd Line Support Engineer This role is office-based, with three days a week spent at our Northwich office (CW9 7UA) Join us as a 2nd … this is your chance to make a significant impact on both our clients and our company. About the role We're looking for a 2nd Line Network Engineer with strong expertise in Cisco (minimum CCNA certified), and Azure Technologies to join our skilled support team. … play a key role in diagnosing, troubleshooting, and resolving complex network and infrastructure issues, as well as assisting with Azure cloud services. As a 2nd Line Support Engineer you will: Provide 2nd line technical support to clients, addressing issues related More ❯

2nd Line Support Engineer and the other is for a 1st Line Support Engineer. SECOND LINE ROLE As the Second Line IT Support Engineer/Technical Service Desk Technician you will be predominantly office based … office in Covent Garden and support the Help Desk with incoming tickets. There will also be opportunities to progress into a second line role once you’re proven in your current position. ABOUT THE COMPANY The company is a well-established, London based boutique MSP that … wherever possible. SALARY (First Line Support Position): £28,000 - £35,000 per annum (depending on experience) + Benefits SALARY (Second Line Support Position): £35,000 - £45,000 per annum (depending on experience) + Benefits LOCATION: Covent Garden, London (WC2E) (This is an More ❯

2nd Line Support Engineer and the other is for a 1st Line Support Engineer. SECOND LINE ROLE As the Second Line IT Support Engineer/Technical Service Desk Technician you will be predominantly office based … office in Covent Garden and support the Help Desk with incoming tickets. There will also be opportunities to progress into a second line role once you’re proven in your current position. ABOUT THE COMPANY The company is a well-established, London based boutique MSP that … wherever possible. SALARY (First Line Support Position): £28,000 - £35,000 per annum (depending on experience) + Benefits SALARY (Second Line Support Position): £35,000 - £45,000 per annum (depending on experience) + Benefits LOCATION: Covent Garden, London (WC2E) (This is an More ❯

2nd line Support Analyst (PR/521709) City of London, England Salary: GBP45000 - GBP65000 per annum Position: 2nd line support analyst/Customer Support Analyst This is a new and exclusive opportunity for a 2nd line … analyst/Customer Support Analyst to join a thriving financial technology business as they grow their brokerage clearing trading team. Title: 2nd line support analyst/Customer Support Analyst Team: Clearing system production applications Employer: Electronic trading brokerage financial technology … week in the office Shortlisting: Closing the role on 10th January to shortlist for 1st stage interviews This role is ideal for a junior 2nd line support analyst/Customer Support Analyst, who is looking for their 2nd or 3rd role to More ❯

Remote Moinitoring for technical systems and Helpdeck 1st/2nd line support for systems such as CCTV, Customer information systems and other IP connected railway Station communications systems Key skills required for this role Heklpdesk, Technical Support and Maintenance Important Remote Moinitoring for … technical systems and Helpdeck 1st/2nd line support Job Title: 1st Line/2nd Line Support Engineer Location: Cardiff (Office-Based) Job Type: Full-Time | Office Hours Salary: CIRCA £25,000 per annum plus benefits We are … looking for a proactive and technically skilled 1st Line/2nd Line Support & Remote Monitoring Engineer to join a Helpdesk team at our Cardiff office. In this role, you will be the first point of contact for technical issues raised by clients and More ❯

2nd Line Desktop Support Engineer £30,000 + On-call Allowance Brentford (On-site) Are you a hands-on 2nd Line Desktop Support Engineer who thrives in a professional, fast-paced IT support environment? We re looking for … O365 and device builds. This is a full-time, permanent role based at a high-profile site near Brentford. You ll be providing onsite 2nd Line Support, managing user tickets, escalating issues, and performing physical device builds. You ll also take part in a paid … on-call rota (1 in 4 weeks), with some occasional travel to nearby sites. What you ll be doing: Resolving 2nd line support queries across desktop, network and mobile environments Building laptops/PCs using tools such as Intune Autopilot or SCCM Supporting Office More ❯

The Role 2nd Line Technical Support Engineer - Up to £30k per annum - Uxbridge hybrid available Do you have experience in 2nd line support? Do you have good communication skills? Do you pride yourself on your problem solving skills? Do you … into infrastructure solutions; owning escalations, problems and projects from an early stage through to completion whilst bearing SLA targets in mind. As the second line escalation point for all IT support queries you will work with the first line support team and … around IT cable infrastructure where they are able to diagnose issues or setup new sites Skills/Experience/Qualifications Prior experience within second-line technical product or service focused support role Ability to problem solve within a technical environment Strong customer service approach and team More ❯

The Role 2nd Line Technical Support Engineer - Up to £30k per annum - Uxbridge hybrid available Do you have experience in 2nd line support? Do you have good communication skills? Do you pride yourself on your problem solving skills? Do you … into infrastructure solutions; owning escalations, problems and projects from an early stage through to completion whilst bearing SLA targets in mind. As the second line escalation point for all IT support queries you will work with the first line support team and … around IT cable infrastructure where they are able to diagnose issues or setup new sites Skills/Experience/Qualifications Prior experience within second-line technical product or service focused support role Ability to problem solve within a technical environment Strong customer service approach and team More ❯

Desktop Support Engineer/2nd Line Technical Support Technician who has good IT troubleshooting and user facing skills is required to provide onsite deskside technical support for a multi award-winning Managed Service Provider based in the City of London. SALARY … the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for a Desktop Support Engineer/2nd Line Technical Support Technician who has good IT troubleshooting and user facing skills. Working as an onsite Desktop Support Engineer/2nd Line Technical Support Technician you will work at a dedicated client site throughout the week providing face-to-face technical support. When you are not scheduled to attend site you will work alongside the IT Helpdesk/Service Desk Team More ❯

1st & 2nd Line Support - Manchester X 2 Are you a proactive IT professional passionate about user support and technology improvement? We're looking for a highly capable 1st & 2nd Line Engineer to join our dynamic IT team. In this role … part in IT projects and maintenance activities in line with departmental objectives. Required Skills & Experience Minimum 3 years' experience in 1st and 2nd Line IT support roles Strong understanding and hands-on experience with: Active Directory, Microsoft 365 Administration, SharePoint Online, VoIP system … thrive in a fast-paced, collaborative environment and enjoy solving problems while making a real impact, we'd love to hear from you. 1st & 2nd Line Support - Manchester X 2 #J-18808-Ljbffr More ❯

sectors, with specialisms in rail, highways, airports, marine, defence, energy, water, and environmental infrastructure. We are recruiting for an ICT Support Analyst (2nd line) to join one of our major projects, the Southern Renewals Enterprise (SRE) project based in Blackfriars, with travel across our sites … in Kent, Croydon and Sussex. Reporting into our ICT Delivery Manager, you will be supporting with mainly 2nd line but some first line support to our project user base of over 1400+ based over 5+ sites. This role will be based at our … aspects of delivering IT support to SRE. Provide end-to-end support for all IT issues, covering both 1st and 2nd line support (hardware, software, network). Offer installation, configuration, and troubleshooting for IT equipment and internal applications. Manage user accounts More ❯

2nd Line Support Enginee r +3 months+ +On site in Richmond +Inside IR35 +£200 - £215 a day Skills: +2nd line support +ITIL +Strong knowledge of Microsoft and OS X based operating systems, as well as computer imaging and onsite and … site customer visits and contacts to identify and report new business opportunities (hardware and services) for the benefit of overall business growth. Required skills: 2nd line support Manages own overall activities. May seek advice to make decisions on complex business issues. Mentor more junior engineers. … and warranty for end user equipment Experience with researching complex issues with end user software and hardware If you'd like to discuss this 2nd Line support engineer in more detail, please send your updated CV to and I will get in touch. More ❯

2nd Line Support Enginee r +3 months+ +On site in Richmond +Inside IR35 +£200 - £215 a day Skills: +2nd line support +ITIL +Strong knowledge of Microsoft and OS X based operating systems, as well as computer imaging and onsite and … site customer visits and contacts to identify and report new business opportunities (hardware and services) for the benefit of overall business growth. Required skills: 2nd line support Manages own overall activities. May seek advice to make decisions on complex business issues. Mentor more junior engineers. … and warranty for end user equipment Experience with researching complex issues with end user software and hardware If you'd like to discuss this 2nd Line support engineer in more detail, please send your updated CV to (url removed) and I will get in touch. More ❯

ethic taken very seriously since the company was founded in 1959. Tradition is currently seeking to appoint an IT Support Engineer/2nd Line Support to be based in the London office. Main responsibilities within the IT Support Engineer/2nd Line Support position include: Attending and fixing any 2nd line problems with PC hardware, Software, voice and application software Carrying out desk moves of IT equipment Working with project team and 3rd line support when required Attending and … Installing printers as requested, ensuring that necessary records are amended Making all administration amendments to the dealer board systems as appropriate Facilitating new line testing Responsible for reporting line faults and ensuring they are resolved in a timely manner Investigating long term issues and report findings More ❯

2nd Line EUC Analyst Our long-standing client, an FTSE 250 financial services provider, is hiring a 2nd Line EUC Analyst with experience supporting enterprise corporations within an End Users/EUC Experience Team. To be successful, you must have demonstrable experience within a … 2nd line service desk position within a regulated corporation providing second line to support to MAC/Windows OS, 365 suite (Intune/Autopilot), Azure Virtual Desktop and Cloud printing solutions. Our client is offering a day rate of £250 to £300 PD … Webex/Teams for users across the group, including new user provision, plugin updates, and removal of leavers Key Experience: Proven experience within a 2nd line support role, within a service desk, service deliver, EUT/EUC environment is a must have Domain industry experience More ❯

We are currently hiring for a 1st & 2nd Line Support Analyst for an initial 3-6 months contract assignment based in London. (The duration is very likely to extend) Inside IR35 Position Overview: The role of technical analyst is to act as an extension of … our Managed Services Service Desk to provide 1st and 2nd line technical support services on site in London and assisting the Service Desk with remote work. The position requires the Technical Analyst to manage service desk tickets through to resolution by owning the onsite support … onsite role. Key Duties & Responsibilities: Act as the Customer Champion, coordinate and escalate tickets Including regular catch ups with Service Delivery Manager 1st Line Support - Print Services Triage Engagement with Toshiba for printing connecting with papercut 1st Line Support - Mobile Phones Triage More ❯

IT Support Technician (1st/2nd Line) - London Join to apply for the IT Support Technician (1st/2nd Line) - London role at Experis UK IT Support Technician (1st/2nd Line) - London Join to … apply for the IT Support Technician (1st/2nd Line) - London role at Experis UK Get AI-powered advice on this job and more exclusive features. I am looking for an IT support professional with exceptional customer service skills to join a London … Manage and resolve tickets using systems like Zoho, Zendesk, or Jira. Administer user accounts and permissions through Active Directory. Escalate complex issues to second-line support when needed. Required Skills And Experience Previous experience in IT support or a helpdesk role. Familiarity with Active More ❯

Deskside IT Support/2nd Line IT Support Join to apply for the Deskside IT Support/2nd Line IT Support role at CBRE UK . Role Overview We are seeking a candidate with 2nd Line Field/Deskside support experience who possesses exceptional technical knowledge of desktop deployments, hardware peripherals, and workstation decommissioning/recommissioning. Key Responsibilities Assist with reported deskside IT related queries via walk-ups, email, and phone. Investigate and evaluate reported end user problems, failures, and … status and resolutions. Conduct daily checks of printers and meeting room AV equipment to ensure uptime and minimal business disruption. Candidate Requirements Experience in 2nd Line Field/Deskside support. Strong technical knowledge of desktop deployments, hardware peripherals, and workstation lifecycle management. Experience supporting Windows More ❯

2nd Line Technical Support Analyst - Contractor Join to apply for the 2nd Line Technical Support Analyst - Contractor role at Surrey Satellite Technology Ltd (SSTL) . Role Overview: Responsible for the successful resolution of tickets assigned to the Service Desk Technical … for all client computing. Support and develop the team to a senior level. This role sits inside IR35 . Key Responsibilities Perform 2nd line functionality for the IT Service Desk in accordance with all Service Desk procedures and SLA’s, providing support for … Specification Qualifications: Certificate or Diploma in computing (or equivalent). ITIL or equivalent qualifications are an advantage. Experience: At least 5 years in a 2nd line or senior 2nd line role, supporting hardware, cloud applications (e.g., M365), and broad technical applications. Skills: Good knowledge More ❯

Desktop Support Engineer/2nd Line Technical Support Technician who has good IT troubleshooting and user facing skills is required to provide onsite deskside technical support for a multi award-winning Managed Service Provider based in the City of London. SALARY … LOCATION: London JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Desktop Support Engineer/2nd Line Technical Support Technician who has good IT troubleshooting and user facing skills. Working as an onsite Desktop Support Engineer/2nd Line Technical Support Technician you will work at a dedicated client site throughout the week providing face-to-face technical support. When you are not scheduled to attend site you will work alongside the IT Helpdesk/Service Desk Team More ❯

2nd Line IT Support/White Glove Service 2nd Line IT Support/White Glove Service Get AI-powered advice on this job and more exclusive features. This range is provided by Eutopia Solutions. Your actual pay will be based … with your recruiter to learn more. Base pay range Direct message the job poster from Eutopia Solutions Principal Technology Recruitment Consultant at Eutopia Solutions 2nd Line IT Support/White Glove Service – Professional Services environment We are partnering with our client, a Global Professional Services … organisation, as they look to recruit an experienced 2nd Line IT Support professional to join their London team. This team provides onsite IT support to users and guests in their City of London office. A leader in their sector they have been proud More ❯

Job Title: 2nd Line IT Support Engineer - Local Government Location: South-West London Contract Duration: Initial 2 months Day Rate: £250 per day (Inside IR35) Start Date: 17th March 2025 Work Arrangement: Office-based (No remote working) Salt Recruitment is currently seeking an experienced 2nd … a background in public sector or corporate IT environments to provide hands-on support in a fast-paced setting. Key Responsibilities: Provide 2nd line IT support , troubleshooting both hardware and software issues. Support and maintain Windows 10, Windows Server OS, Azure … where necessary. Ensure best practices are followed, including ITIL and IT Service Management (ITSM) standards . Key Requirements: Minimum of 4 years' experience in 2nd line IT support . Strong knowledge of Windows operating systems, Microsoft 365, and Active Directory . Experience troubleshooting hardware and More ❯

Social network you want to login/join with: Job description Job Title: 2nd Line IT Support Location: Norwich Salary Range: £26,000 - £32,000 per annum Are you an experienced IT professional with a knack for problem-solving and a passion for delivering outstanding … support? Cooper Lomaz is currently seeking a highly skilled 2nd Line IT Support specialist to join our client in Norwich. This role involves providing remote support to clients, requiring expertise in the following areas: Key Responsibilities: As a 2nd Line … to ensure network security. Key Requirements: To be successful in this role, you should possess the following qualifications and experience: Proven experience in a 2nd Line IT Support role. Proficiency in Hyper-V or VMware virtualisation technologies. Strong administration skills in Office 365. In-depth More ❯