13 of 13 2nd Line Support Jobs in London

Onsite IT Support Engineer/2nd Line Desktop Support Technician A fantastic opportunity for a skilled IT Support professional with strong Microsoft 365, Azure and endpoint management experience to join a fast-growing managed services environment delivering high-quality technical support … Engineer, IT Helpdesk Analyst, Desktop Support Engineer, Application Support Analyst, IT Technician, Deskside Support Technician, Second Line Support, Service Desk Analyst, IT Support Technician, 2nd Line IT Engineer. SALARY: £32,000 per annum ...

Role: 2nd Line Support Engineer Location: London (Hybrid – 3 Days In-Office Weekly) Salary: £38,000 - £42,000 Network IT are supporting a leading organisation seeking a 2nd Line Support Engineer to join their IT & Innovation function. This … productive, secure, and resilient. The ideal candidate will bring strong troubleshooting skills, excellent communication, and a proactive, team-oriented approach. Role Overview As a 2nd Line Support Engineer, you will be responsible for diagnosing, resolving, and documenting escalated IT issues, working closely with internal teams ...

2nd Line Support London £45,000 - £47,000 Our client is looking for a motivated and enthusiastic 2nd Line Support Engineer to join their growing team. This is an exciting opportunity for someone who is passionate about technology, eager … strong experience with troubleshooting and resolving MAC issues. You’ll be given opportunity to achieve professional certifications within your first 6 months! Responsibilities: Provide 2nd line Mac support Troubleshoot and resolve Mac issues Deliver outstanding customer service through your technical expertise Manage and support ...

2nd Line Support Engineer Provide exemplary IT technical support to our internal colleagues whilst demonstrating excellent customer service. While the service offer is consistent across all our geographies, presence and accessibility are key. Understanding the challenges and opportunities that our colleagues experience will … hardware, software, and communication systems within agreed service levels. Key duties and responsibilities Encompass line manager responsibilities for a group of 2nd line support analysts based in the South region. The role holder will therefore be expected to manage, inspire and develop ...

Hours 2nd Line IT Support Engineer Location : Borehamwood, WD6 1JD Salary : £35K – £45K per annum, DOE + Excellent Benefits! Contract : Full time, Permanent Hours : Shifts outside of our standard operating hours (8am-6pm). The Out of Hours shifts will be on a rota basis … standards in everything we do and place importance on continued technical development achieved through Microsoft accreditations. We are now recruiting for driven and capable 2nd Line IT Support Engineer to join our close-knit team in Borehamwood. You’ll work directly with our clients across ...

2nd Line Support Engineer London £30,000 - £35,000 We have an exciting opportunity for a highly motivated individual to join our client, a managed Services Technology business, to work on their rapidly growing Outsourced IT Helpdesk. As a 2nd Line Engineer … fast-paced environment. Good interpersonal skills with the ability to explain technical information clearly to non-technical users. To apply for this role as 2nd Line Support Engineer, please click 'Apply Online' and upload an updated copy of your CV. **Please include your current Address ...

Role Overview A growing and well-established Managed Service Provider is looking to bring in a 1st - 2nd Line IT Support Engineer to strengthen their service desk. This is a great opportunity for someone with MSP experience who enjoys being hands on, taking ownership … tickets, and working across a variety of client environments. Your New Role You will sit across 1st and 2nd line support, handling day to day user issues while also supporting more technical escalations as your experience grows. You will be responsible for managing tickets ...

2nd Line Support Engineer – Solve the problems others can’t. £38,000 – £42,200 | Paddington, London (Hybrid – 3 days onsite) Some engineers enjoy closing tickets. Others enjoy figuring things out. You’re the person people turn to when the problem hasn’t been solved … What’s in it for you? Salary: £38,000 – £42,200 Location: Paddington, London (3 days in the office, 2 from home) Role: Genuine 2nd line support with real technical depth Environment: Microsoft 365, Windows Server and modern endpoint technologies Impact ...

Line Support Engineer Provide exemplary IT technical support to our internal colleagues whilst demonstrating excellent customer service. While the service offer is consistent across all our geographies, presence and accessibility are key. Understanding the challenges and opportunities that our colleagues experience will allow … hardware, software, and communication systems within agreed service levels. Key duties and responsibilities Encompass line manager responsibilities for a group of 2nd line support analysts based in the South region. The role holder will therefore be expected to manage, inspire and develop ...

supportive and inclusive ethos, where your technical proficiency and interpersonal acumen will be held in high regard. DESKTOP SUPPORT ANALYST (2nd Line) Salary: £35,000 - £40,000Location: London You will assume a pivotal role in ensuring the seamless operation of IT services for a diverse … What you'll do: You will occupy a central position within the organisation's IT operations. Your daily remit will encompass providing responsive second line assistance for hardware and software concerns across multiple platforms. You will engage directly with end-users both remotely and face-to-face, ensuring ...

currently looking for a strong 2nd line IT technician/engineer/analyst to join a great MSP client of mine based in Chessington. They have a diverse portfolio of clients and need someone with great communication skills and positive attitude to assist with technical issues. They … willingness to grow your skills is a must. Key Responsibilities/Duties Exceptional communication skills with a customer first mentality Provide 1st and 2nd line support to multiple MSP clients via phone, email, remote tools, and onsite visits Work within defined SLAs and ensure excellent ...

currently looking for a strong 2nd line IT technician/engineer/analyst to join a great MSP client of mine based in Chessington. They have a diverse portfolio of clients and need someone with great communication skills and positive attitude to assist with technical issues. They … willingness to grow your skills is a must. Key Responsibilities/Duties Exceptional communication skills with a customer first mentality Provide 1st and 2nd line support to multiple MSP clients via phone, email, remote tools, and onsite visits Work within defined SLAs and ensure excellent ...

currently recruiting for a 2nd Line Desktop Support Analyst to join a busy internal IT Support Team. Working in a fast pace environment you will trouble shoot end users for issues including hardware and software orientated issues as well as completing configuration … system solving problems remotely or at desk side as well as dealing with any daily user walkups. As well as past end user support experience you must have experience supporting Windows 11 and MacOS environments including associated end user devices and software. You will have experience also supporting ...