8 of 8 2nd Line Support Jobs in Newport

join a dynamic company which is fast moving and fun to work in, providing customer-focused high level IT support at a 2nd line level. Up to £26,000 + Benefits IT Support 25/09/2022 Description You will join a … and efficient manner via communication and remote access to the customer. Experience using, and an understanding of MS SQL to enable you to provide 2nd line support to the team is required. As 2nd line, you will be tasked with escalations from … case notes on our internal CRM solution. Communicate and escalate with other members of the team. Be proactive in troubleshooting and diagnosing problems. Provide 2nd line expertise to the team and customers on specific areas of our products such as 3rd party API links. Skills & Knowledge ‘Customer More ❯

Social network you want to login/join with: 2nd Line Support Analyst x 2/3 - New (REFBJ23), Newport, Wales Client: RedRock Resourcing Location: Newport, Wales, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 2 Posted: 06.06.2025 Expiry Date: 21.07.2025 … Job Description: 2nd Line Support Analyst x 2/3 - New (REFBJ23) A high-profile organisation, recognised as a leader in its field, requires several 2nd/3rd Line Support Analysts due to continued growth. Suitable candidates will have: Strong … cloud services (Azure/AWS) is highly beneficial. Duties include: Supporting clients, ensuring ticketing processes are followed, and clients are kept informed. Diagnosing support cases with team support. Proactive maintenance of client networks using support tools. Managing new workstation builds and user setups. Participating in technical More ❯

Social network you want to login/join with: 2nd Line IT Support/White Glove Service, newport col-narrow-left Client: Eutopia Solutions Location: newport, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 04.06.2025 Expiry … Date: 19.07.2025 col-wide Job Description: 2nd Line IT Support/White Glove Service – Professional Services environment We are partnering with our client, a Global Professional Services organisation, as they look to recruit an experienced 2nd Line IT Support professional … to join their London team. This team provides onsite IT support to users and guests in their City of London office. A leader in their sector they have been proud to announce that they further increased their multi-billion dollar global revenue by over 20% last year. This More ❯

Social network you want to login/join with: 2nd Line Avaya Support Engineer, newport col-narrow-left Client: Location: newport, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job … Avaya expertise in a remote-first environment with real career progression? We're working with a leading UK tech services provider to find a 2nd Line Avaya Support Engineer who’s confident with Avaya CMS 8 or 10 , and comfortable handling user changes, deletions , and … well-established engineering group You’ll need: ? Hands-on experience with Avaya CMS 8 or 10 (additions, deletions, user changes) ? Previous experience in a 2nd line/tiered support environment ? Eligibility for BPSS & NPPV3 clearance (after probation) Nice to Have: ? Experience with CXone, NICE, or More ❯

Second Line Support Engineer Salary: £30,000 - £36,000 Location: Bristol Hybrid working, three days in the office, two days working from home. About the Role Our client is a managed service provider growing at a healthy pace and looking to hire another Second Line Support Engineer. We are looking for someone with Microsoft Windows tech stack experience. The company are small to medium sized and are looking to grow due to an increasing client base. Based in Bristol, and this position is hybrid working, although the role will be … on site 5 days a week for the first 3 months to help you get up to speed. Skills Required Experience working in a 2nd Line support position Windows Server Office 365, Azure AD and SharePoint Hyper – V, VMware Veeam Backup Routers, switches and firewalls More ❯

Social network you want to login/join with: IT Support, Desktop, Support Technician, 2nd Line, Newport, Wales Client: Experis UK Location: Newport, Wales, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 4 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job … Description: Location: Onsite | Contract-Based | Immediate Start Location: Lisburn SC Clearance ideally Join a fast-paced and dynamic IT deployment project as a Support Technician in our Laptop Refresh Clinic. We are seeking proactive, detail-oriented individuals to assist in the efficient delivery and refresh of end-user … devices in line with a major technology rollout. Key Responsibilities: Transport devices as instructed by the Contractor Engineer and Site Manager between onsite storage and the Refresh Clinic. Login to systems using contractor-provided devices under guidance and supervision. Perform hands-on laptop refresh activities following the defined More ❯

Job Title: 2nd Line IT Support Engineer Location: Horsham Salary: £35,000 - Hybrid after probation Role: Provide second-line IT support within a dynamic IT department, working with technologies such as Office 365, Azure, and Server 2022. Responsibilities: Support and troubleshoot issues related to Windows Server (up to 2022), Office 365, and networking. Work on various projects and support lines. Develop professionally in a supportive environment. Requirements: Previous MSP experience. Full UK Driving License. Availability for hybrid working after probation. Willingness to obtain certifications (paid More ❯

Job Title: 2nd Line Support Engineer Location: Bristol (hybrid) Salary: £28,000 - £35,000 This is an exciting opportunity to join a forward-thinking, people-first business that truly values innovation, collaboration, and personal growth. You will be responsible for providing technical support … phone, email, chat and service portal) Develop a good understanding of our client base whilst building and maintaining good client relationships Providing technical support, troubleshooting, and customer service to clients. Configure equipment (laptops, desktops, mobiles) and install new software when required. The Candidate: Windows 10 & 11, Microsoft Exchange More ❯